2395 Shirley Drive, Jackson, MI 49203, United States
#8 of 12 hotels in Jackson
Guests' ChoiceBased on 139 hotel reviews
7.8Cleanliness
8.1
Comfort
8.2
Location
8.5
Facilities
7.9
Staff
8.8
Value for money
7.9
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
Seth
United StatesThe only issue we had was our shower had a leak in the ceiling an it was falling apart . From the outside it looks really run down - definitely needs cleaned up a bit
Breakfast wasn’t bad
Stayed in May 2024
Reviewed: 24 February 2024
Samantha
United StatesOur room was recently remodeled and it was very comfortable and clean. We could tell it had been recently remodeled such as some paint on the phone, stickers on the shower glass haha, but it was very clean and that shower was amazing! The breakfast was awesome, I loved the waffles and the sausage patties! We enjoy staying with this hotel chain, and will continue to book more stays in the future!
Stayed in February 2024
Reviewed: 21 February 2024
Antoinette
United StatesSlept really good breakfast was great also
Stayed in February 2024
Reviewed: 20 November 2023
Serena
United StatesHousekeeper was very accommodating. She brought us a coffee maker because ours was not working and left us a nice note! She also restocked our towels.
Stayed in November 2023
Reviewed: 17 October 2023
Paula
United StatesThe fact that the cleaining crew is not doing their job very well. I had a very smelly shower curtain that you could smell and tell hadn't been washed in a long time. I am not one to complain but did yell staff about it when checking out.
The fact it had a pool, also great variety in the breakfast every morning
Stayed in October 2023
Reviewed: 3 October 2023
David
United StatesThe light in pool kept falling out inside the pool, seemed to me a bit dangerous, that I had to pull my daughter from the pool.
I enjoyed the t.v , room size . The night staff seemed to have the BEST Customer service skills . The Second shift was helpful , but lacked customer service skills.
Stayed in October 2023
Reviewed: 23 August 2023
Chuck
United StatesNo alarm clock in the room.
Just had Coffee. Location was good.
Stayed in August 2023
Reviewed: 21 August 2023
Amanda
United StatesConstruction going on and rooms need updated
Convenient location
Stayed in August 2023
Reviewed: 20 August 2023
Xenofon
United StatesWasn't told cable TV was out when I checked in.
Location.
Stayed in August 2023
Reviewed: 10 July 2023
Bridges
United StatesThe guest above my room
The bathroom in my room was amazing
Stayed in July 2023
Reviewed: 14 April 2023
Brandy
United StatesOnly thing I can think of is the flooring in the elevator needed either a deep clean or replaced.
Everything was very clean. The room had everything we needed plus. The refrigerator was larger than most. Great breakfast selection.
Stayed in March 2023
Reviewed: 23 February 2023
Robyn
United StatesThe room could of been much cleaner. Our bed had dirty/ stained sheets, and hair all over. And the headboard was smeared with finger prints. The front desk offered to give us a different room, but we decided we would just take new bedding. Which was fine by us, we didn't want to have to pack all our belongings up and move around. And then in the corner of the room on the floor was old dust and spiderwebs with dead bugs. We did our best to clean that up ourselves, and look past it. Otherwise our stay was great!
The staff at the front desk was extremely helpful and friendly. If we needed anything, they were there to help. The bed was very comfortable and it was the perfect destination to stay at for going back and forth to the wedding venue we needed to be at all weekend.
Stayed in December 2022
Reviewed: 20 February 2023
Becky
United StatesFriendly staff,nice accommodation, would stay here again
Stayed in February 2023
Reviewed: 6 November 2022
Christopher
United StatesRoad construction. Bed was very high off floor causing feet to not reach floor for dressing and putting socks and shoes on. Desk chair provided had a broken arm rest(which I took to the desk). Otherwise a great place once Michigan is finished with the road construction!
Close to show I was attending. Comfortable bed.
Stayed in November 2022
Reviewed: 22 October 2022
Pam
United StatesNothing.
Comfortable overnight stay.
Stayed in October 2022
Reviewed: 2 October 2022
Janet
United StatesNo complaints
location was perfect
Stayed in August 2022
Reviewed: 2 October 2022
Tom
United StatesWe got the room behind the elevator which caused it to be smaller than we expected and the floor area was not really as much as we would have liked. I would not want this room again.
Our room was clean and all of the furniture was in good shape.
Stayed in October 2022
Reviewed: 6 September 2022
Mike
United StatesTypical for hotels but don't like the pillows. I had to use 3 to sleep because they're so flat. Wife liked them though so it is a personal preference. I'm used to my memory foam.
Breakfast, location , friendly staff
Stayed in September 2022
Reviewed: 24 August 2022
Kevin
United StatesNothing to do with the place, we just wish we could of stayed another night.
The room was very nice.
Stayed in August 2022
Reviewed: 18 August 2022
Norene
United StatesGood
Stayed in August 2022
Reviewed: 12 June 2022
Tom
United StatesVery good selection
Stayed in June 2022
Reviewed: 12 December 2021
Colette
United Stateshelpful staff
Stayed in December 2021
Reviewed: 24 July 2021
Marlina
United StatesNothing comes to mind! We were ultimately very pleased with everything!
The location was great! The breakfast was not what we anticipated, but it was great for what COVID times would allow!
Stayed in June 2021
Reviewed: 21 July 2021
Andrea
United StatesVery quiet even though our room was directly across from elevator. Easy access to highway.
Stayed in July 2021
Methoni, Greece
Da Nang, Vietnam
Rivière Noire, Mauritius
Baan Tai, Thailand
St Andrews, UK
Érezée, Belgium
Bühl, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content