915 Hard Road, Webster, NY 14580, United States
#4 of 4 hotels in Webster
Guests' ChoiceBased on 143 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
8.9
Facilities
8.1
Staff
8.5
Value for money
7.8
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End of dialog contentReviewed: 8 May 2024
Mary
United StatesBreakfast choices could be a little bit better.Having two types of those awful Sausages was not good. The first day we had bacon but the other two were just sausages. Some cheese is might be good as well
Room very clean pool area well kept
Stayed in May 2024
Reviewed: 15 April 2024
David
United StatesNothing!
Location was great, near amenities like gas, grocery Starbucks. The room was comfortable the staff were friendly. WIFI was great. I'll stay there again on the return trip.
Stayed in April 2024
Reviewed: 20 February 2024
Margaret
CanadaElevator was not working
Clean
Stayed in February 2024
Reviewed: 12 January 2024
Mary
United StatesI could not get very many TV channels and was not aware that the house cleaning only came every other day.. Did think the hotel was a little expensive. I live in Boston and there are Boston hotels you can get for that much on the weekend.
Francisco at the front desk was very helpful and always available. And the best thing was that I had requested. The duvet be removed in summer. Lightweight blankets put on along with soft pillows it was there and waiting for me. No problems!
Stayed in January 2024
Reviewed: 9 January 2024
Marilyn
United StatesYou have to request housekeeping when you need it. Only 2 towels in room for 2 people.
Nice, quiet, and clean.
Stayed in December 2023
Reviewed: 28 October 2023
Tim
United StatesNo problems
What you would expect for the price. Nice room convenient parking and the staff was fine. Breakfast was a little bit above average but still hotel fast food.
Stayed in October 2023
Reviewed: 4 August 2023
Sharon
United StatesI didn't like that there was not daily housekeeping. When we checked in, they asked if we WANTED housekeeping and we said yes. We then were told it was every other day. Houskeeper knocked before we left for the day, and we asked for five minutes. She said she'd come back, but when we returned at the end of the day no one had been there.
Breakfast was good. Good selection of choices.
Stayed in August 2023
Reviewed: 2 July 2023
Dennis
United StatesNo complaints.
The hotel was clean and the room was very nice.
Stayed in June 2023
Reviewed: 14 March 2023
Linda
United StatesNoise from elevator
Good breakfast and quickly replaced when needed
Stayed in March 2023
Reviewed: 2 February 2023
Antoinette
United StatesChanged rooms because the TV in the 1st room didn't work. Gave is a new room but that TV didn't work either but we just stayed in that room
The front desk people are nice
Stayed in January 2023
Reviewed: 19 December 2022
Leppig
United StatesNice location Nice pool and hot tub
Stayed in December 2022
Reviewed: 13 November 2022
Theresa
United StatesThe shower kept stopping up. The drain needed to be cleaned out. I did tell them about it but the maintenence wasn't going to be there until the weekend. So ever time we showered it was like a bath.
Full breakfast, eggs, bacon, sausage, cereal, oatmeal, waffles, breads, juices, coffee. There was coffee available all day. Bed is very comfortable. The staff is very friendly and attentive. I will definitely stay there again.
Stayed in November 2022
Reviewed: 1 October 2022
Carrie
United StatesThe one thing I did not like is that I had to pay more for the room then the actual hotel charged
The staff was so helpful and very welcoming
Stayed in September 2022
Reviewed: 28 September 2022
Tom
United StatesCan't think of anything.
The breakfast was better than expected and better than other hotels I have stayed at. The facility was clean, quite, and safe.
Stayed in September 2022
Reviewed: 22 August 2022
Sandra
United Statesbreakfast was horrible, short staffed. tv didn't work often.
honored my request for handicap room. Good parking easy accessibility. staff was very friendly
Stayed in August 2022
Reviewed: 9 August 2022
Kathleen
United StatesShower had not been cleaned. Had to get staff to clean it out. Water was not draining
Comfy beds
Stayed in August 2022
Reviewed: 8 August 2022
Brusseau
United StatesThe air conditioning didn't work the well.
Everything was good.
Stayed in August 2022
Reviewed: 18 July 2022
Shelley
United StatesWe got back to the Fairfield about 9:30 PM. My husband went down to check the pool ( we knew there were quite a few kids staying this weekend). As expected it was full! Much splashing and playing with beach balls. We understand but we couldn't even get in the hot tub! May be kids kurfew for the pool could be 10:30 which would give adults a little time.
We thought the breakfast could have been a little better. The juice machine was broken! The only fresh fruit was apples and oranges. I would understand that but fresh berries, peaches and melons are in season! There was nothing fresh to put on the lumpy oatmeal or cereal.
Stayed in July 2022
Reviewed: 4 July 2022
Katie
United Statesnothing
clean and nice
Stayed in July 2022
Reviewed: 21 June 2022
Margaret
United StatesSlippery tub Breakfast choices same every day, very heavy on carbs, no real eggs or bacon.
Cleanliness, accomodating staff. Confortable bed
Stayed in June 2022
Reviewed: 30 May 2022
Karen-anne
CanadaWe did not love the breakfast options. Would have been nice to have some healthier cereals- but we understood that due to Covid - it was decent.
We were still 25 min from our destination but thankful you had room we could rent on such a busy weekend.
Stayed in May 2022
Reviewed: 29 March 2022
Ana
Puerto RicoI stayed 1 week room was clean once. I dont know if because codvi new rules
Stayed in March 2022
Reviewed: 7 March 2022
Alicia
CanadaToilet is a little to close to the door and shower. A bit hard to manoeuvre in that small crowded space
Clean, helpful + friendly staff
Stayed in February 2022
Reviewed: 2 March 2022
Matthew
United StatesAll seemed to be as expected.
Breakfast was limited, yet tasted good. Clean hotel. Nice pool and hot tub area.
Stayed in March 2022
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