Friendly staff

Stayed in March 2024

The area around the window seemed like it had maybe leaked before and the ceiling looked like it had been damaged and patched back. Nothing major, but it indicated a need for a bit of a remodel.

We stopped in Waco for the night on our way to Padre Island. The hotel met our expectations. The pool seemed a little small, so we did not use it. The hotel breakfast was excellent. Staff was very friendly and helpful at check in and check out. We left a stuffed animal behind and the hotel offers a shipping service to return items left behind (though it's a bit overpriced).

Stayed in June 2023

The property needs a lot of maintenance updates.

I liked the staff the best. Property not so much

Stayed in July 2023

Location maybe...not familiar with Waco, visiting my Niece who was there for school, so would have picked a different location if i had been there for my visit.

Am a Marriott rewards member, but had never stayed at a Fairfield Inn before, was pleasantly surprised. Front Desk clerk was very hospitable. Room was exceptionably clean and well appointed. Beds/pillows were just right. Tried breakfast before checking out, good choices.

Stayed in March 2023

We had to move rooms due to a bathroom light that burnt out. No maintenance was on site.

breakfast was great loved the variety

Stayed in March 2023

it was close to where we needed to go

Stayed in December 2022

we booked this hotel because it was supposed to have an electric car charger and there were none there

nothing special. eggs were hard on the edges, bacon cold

Stayed in October 2022

Bad odor in the bathroom.

Stayed in July 2022

Breakfast. Eggs cold biscuits cold etc

Check in staff was great

Stayed in May 2022

location-close to busy highway very loud at night

VERY clean wonderful staff

Stayed in May 2022

It's nice that they have an indoor pool, but it was really too small for swimming. We saw a family with their kids splashing around in the pool, which is probably its only function.

The beds, bedding and pillows were very comfortable. Their breakfast was pretty extensive, although I guess because of COVID, they only offered wrapped breakfast sandwiches, instead of scrambled eggs, bacon, pancakes, and sausages. All-in-all we had a comfortable stay.

Stayed in January 2022

Room was not ready at check in. I was supposed to get a call from the staff when the room was ready but no one called.

clean, friendly staff

Stayed in December 2021

The unfriendliness of woman who checked me in she had no personality. Arrived at 2:40pm she would not check me in until 3pm!! However, there were 2 other couples came in right after me yet they got checked in! The bed was hard and creaky. The coffee pot was missing the basket to put the coffee in. The whole room was outdated but, clean. Yellow walls and Teal colored accent wall wasn't for me either.

The breakfast was wonderful and the area and dining area was clean. The attendant was friendly and kept the food stocked. There were many items to choose from to eat. They had coffee, hot chocolate, and lemonade available at all times for all tenants convenience. The room was clean. There was a hair dryer which was great since I had forgotten mine! I enjoyed the complimentary bottles of lotion, shampoo, conditioner and bar soaps. The a/c worked great! The tv was good. Tables with lights and plugs on each side of the bed. Dark room. There were 2 adults and a child in my group and there were 3 sets of towels which is exactly what we needed! After traveling so long, I enjoyed the footstool for my tired legs and feet. All in all, for the price I paid for the room for king suite, it was worth it!!!

Stayed in January 2022

There was coffee in my bathroom sink like someone dumped coffee and didn’t clean it. Needs more than one trash can in room. Elevator needs attention, cleaning and maintenance.

Great location, good breakfast and had fresh fruit, water and coffee in the lobby all the time.

Stayed in January 2022

my

The Hotel was nice, the selling point for me was the indoor pool. I would tell the guest that the pool is not heated, my husband loves to swim I was so excited about the pool for him. It didn't work out like I thought the pool cold.

Stayed in December 2021

I didn't like that they don't clean the rooms during your stay. We didn't over use towels, but they were out of towels in pool area so had to use ones in room and then go to front desk if you want more. I think if rooms are cleaned each day this wouldn't have been a problem.

Breakfast was good a little messy if you wanted a waffle, over all there was so much to choose from it was nice. The pool was nice, The rooms were clean and comfortable, Staff was very polite.

Stayed in October 2021

Ceiling was cracked in our room above the air conditioner

Staff was great! Recommended a great restaurant! Breakfast was better than expected with COVID as of late

Stayed in August 2021

The rooms were a little small for a Fairfield, I booked two King rooms and the front desk staff said they had us down for two queen rooms I ended up with one king room and one room with two Queen beds. The breakfast was awful they didn’t have a lot of items to choose from the waffle maker was not working, they had 4 pieces of hard bread to toast, only oranges and no pastries. They had plenty of bacon and eggs to choose from. Very little oatmeal, and a few boxes of cereal. I guess they are short staff because the person setting up breakfast was also working the front desk.

Close to the Mall and Restaurants

Stayed in August 2021

It was a good hotel. Especially considering the relatively low price. I enjoyed it.

I did not have breakfast. I left before it was served.

Stayed in June 2021

The breakfast was grab and go and by the time we got down there at 9 am it was all gone and we had to run and grab food elsewhere.

Stayed in July 2021

all the towels looked off white, worn and old.

the location. staff was nice.

Stayed in July 2021

Room could have been upgraded

The pool

Stayed in June 2021

There was nothing not to like.

Employees! So friendly and professional and knowledgeable — we especially enjoyed Allen at the front desk who answered questions before we asked and Doreen who makes the all-time best scrambled eggs ever.

Stayed in December 2023

N/A

Great

Stayed in November 2023