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  5. Reviews of Fairfield Inn & Suites Jacksonville Butler Boulevard

Reviews of Fairfield Inn & Suites Jacksonville Butler Boulevard 3 stars

4888 Lenoir Avenue, Jacksonville, FL 32216, United States

#81 of 168 hotels in Jacksonville

Guests' Choice

Review score

Based on 86 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    8.5

  • Facilities

    7.9

  • Staff

    8.6

  • Value for money

    7.8

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 1 April 2024

    7.0
    Our room was clean and comfortable.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    The breakfast was ok. I called ahead to ask about gluten free and dairy free items because of personal health issues. I was told they had a few options. The attendant from the kitchen looked but couldn’t find any. She was very kind and apologetic. This is an issue that should be addressed since many people deal with dietary problems.

    Stayed in March 2024

  • Reviewed: 24 January 2024

    9.0
    superb
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    all good

    Red Carpet Treatment

    Stayed in December 2023

  • Reviewed: 3 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Executive Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean comfortable and close to where we were going.

    Stayed in December 2023

  • Reviewed: 2 January 2024

    7.0
    All in all our stay, was what we expected. Staff was great, and we encountered no problems.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Pretty much outdated furniture, it had an old musky feel to it, very few upgrades or enhancements. Probably hasn’t been improved since the 90s.

    I’ve stayed at a lot of Fairfield Inn, and this one was average. No better, no worse than the others. It’s what you expect when you book at a Fairfield Inn.

    Stayed in January 2024

  • Reviewed: 31 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Executive King Suite
    • Stayed 1 night
    • Submitted via mobile

    Bed, bathroom

    Location

    Stayed in December 2023

  • Reviewed: 18 September 2023

    8.0
    I would definitely stay again, just need the kinks worked out a little more
    • Leisure trip
    • Family with young children
    • Executive King Suite
    • Stayed 1 night
    • Submitted via mobile

    I don’t feel like that price was worth almost $300 a night. The water didn’t get hot when showering, there was also construction work going on with the elevators. You could tell where The walls had holes in them but was painted over.

    I really liked that the location was close by our events. The hotel was clean and the staff was really really friendly.

    Stayed in September 2023

  • Reviewed: 7 August 2023

    7.0
    Very convenient and affordable.
    • Leisure trip
    • Couple
    • King Room - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    That my microwave didn't work

    Didn't wake up in time 😔 so I missed breakfast but the room was clean and the bed was sooooo comfortable omg.

    Stayed in August 2023

  • Reviewed: 7 July 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The room had unfilled holes in the walls where things had previously been. That’s cosmetic. Much worse was the moldy smell in the room and cold slime of condensation on the plastic floorboards. The AC was not comfortable and I felt that sticky outside air was getting in, to have the stickiness condense inside the room. I have allergies and this is bad for me. Breakfast was a major letdown - watery powdered eggs, fruit salad that might have come out of a can, bacon microwaved to death, gummy oatmeal… waffles were nice though. A little yogurt would have gone a long way. I would be less grumpy about it if it had stayed open till 10… the extra hour of sleep would have been a more acceptable tradeoff.

    Staff was exceptionally friendly and the bed was more comfy than most hotel beds. I appreciated the squirt bottles of soap and shampoo in the shower.

    Stayed in July 2023

  • Reviewed: 23 June 2023

    9.0
    Excellent cl
    • Leisure trip
    • Solo traveller
    • Executive King Suite
    • Stayed 1 night
    • Submitted via mobile

    Clean, wood floors specious

    Stayed in June 2023

  • Reviewed: 25 April 2023

    8.0
    Very good
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    our water was turned off. my room was not cleaned unless I asked. the water pressure was horrible.

    Staff for the most part was very mannerable and nice. the breakfast had a good selection.

    Stayed in April 2023

  • Reviewed: 1 December 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Executive King Suite
    • Stayed 1 night
    • Submitted via mobile

    The room was lefted with hair in the bed and shower from previous guests or maid.

    Location, specific room, and staff.

    Stayed in November 2022

  • Reviewed: 7 January 2022

    9.0
    it’s a nice place to stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    the rooms were clean and the breakfast was great!

    Stayed in December 2021

  • Reviewed: 18 July 2021

    7.0
    Pit Stop
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The beds were small and hard. Breakfast eggs were very nasty.

    Could not find pur reservation. Staff very helpful and had a room available.

    Stayed in July 2021

  • Reviewed: 9 July 2021

    9.0
    Nice, clean hotel for a great price
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great.

    Very nice and clean. I would stay again. Staff very nice and friendly.

    Stayed in July 2021

  • Reviewed: 23 May 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive King Suite
    • Stayed 2 nights
    • Submitted via mobile

    The water pressure seemed a little low when showering.

    Property was clean and well maintained.

    Stayed in May 2021

  • Reviewed: 16 May 2021

    8.0
    Nice will return again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The water wasn't hot

    Nice location friendly staff

    Stayed in May 2021

  • Reviewed: 13 May 2024

    10
    Very pleasant stay to attend a great concert!
    • Leisure trip
    • Couple
    • Executive King Suite
    • Stayed 1 night
    • Submitted via mobile

    Great location for visiting EverBank Arena…. Close access to I-95. Staff was excellent!! Room was very comfortable…. Would visit again!!

    Stayed in May 2024

  • Reviewed: 9 February 2024

    3.0
    Unpleasant.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    There was a dog next door that barked very loudly. There was also feces on our toilet when we first entered the room. The replacement room had mold on the curtains and ants in the bathroom. On top of all this construction was going on in the hotel and it was just an altogether unpleasant stay.

    Stayed in January 2024

  • Reviewed: 18 January 2024

    10
    Enjoyable the staff was really pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    The location of restaurants & Amenties

    Stayed in January 2024

  • Reviewed: 6 January 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    It was being remodeled and the smell was bad. Dirty everywhere.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Disgusting. Didn’t even stay.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    5.0
    It was good for 1 night and what we needed
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    They were doing construction. Only one elevator was working. One of the stairs was closed because of paint. So getting up to our 4th floor room was either chaotic or very crowded and we only stayed for 1 night. Also there was either a wedding or party downstairs and I could hear the music and kept us up for a little bit.

    Rooms were upgraded and very comfortable

    Stayed in December 2023

  • Reviewed: 1 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The smell… It smelled so clean… not musty. First thing I noticed as I walked into the facility was how nice it smelled. When I stepped out of the elevator and into the room it smelled great and looked great.

    Stayed in December 2023

  • Reviewed: 31 December 2023

    6.0
    All in all good but it would have been better if not for the sounds of the renovation work.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    1. Some levels were under renovation and the sounds were terrible. 2. They skipped housekeeping on our second day.

    The location was perfect for me because it was very near to Jax Life Care Center.

    Stayed in December 2023

Showing 1 – 25

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