4888 Lenoir Avenue, Jacksonville, FL 32216, United States
#80 of 170 hotels in Jacksonville
Guests' ChoiceBased on 85 hotel reviews
7.7Cleanliness
8.2
Comfort
8.3
Location
8.5
Facilities
7.9
Staff
8.7
Value for money
7.8
Free WiFi
7.5
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End of dialog contentReviewed: 1 April 2024
Connie
United StatesBreakfast
The breakfast was ok. I called ahead to ask about gluten free and dairy free items because of personal health issues. I was told they had a few options. The attendant from the kitchen looked but couldn’t find any. She was very kind and apologetic. This is an issue that should be addressed since many people deal with dietary problems.
Stayed in March 2024
Reviewed: 24 January 2024
Manning
United Statesall good
Red Carpet Treatment
Stayed in December 2023
Reviewed: 3 January 2024
Ron
United StatesClean comfortable and close to where we were going.
Stayed in December 2023
Reviewed: 2 January 2024
Joe
United StatesPretty much outdated furniture, it had an old musky feel to it, very few upgrades or enhancements. Probably hasn’t been improved since the 90s.
I’ve stayed at a lot of Fairfield Inn, and this one was average. No better, no worse than the others. It’s what you expect when you book at a Fairfield Inn.
Stayed in January 2024
Reviewed: 31 December 2023
Maritza
United StatesBed, bathroom
Location
Stayed in December 2023
Reviewed: 18 September 2023
Mario
United StatesI don’t feel like that price was worth almost $300 a night. The water didn’t get hot when showering, there was also construction work going on with the elevators. You could tell where The walls had holes in them but was painted over.
I really liked that the location was close by our events. The hotel was clean and the staff was really really friendly.
Stayed in September 2023
Reviewed: 7 August 2023
Vanessa
United StatesThat my microwave didn't work
Didn't wake up in time 😔 so I missed breakfast but the room was clean and the bed was sooooo comfortable omg.
Stayed in August 2023
Reviewed: 7 July 2023
Thomas
United StatesThe room had unfilled holes in the walls where things had previously been. That’s cosmetic. Much worse was the moldy smell in the room and cold slime of condensation on the plastic floorboards. The AC was not comfortable and I felt that sticky outside air was getting in, to have the stickiness condense inside the room. I have allergies and this is bad for me. Breakfast was a major letdown - watery powdered eggs, fruit salad that might have come out of a can, bacon microwaved to death, gummy oatmeal… waffles were nice though. A little yogurt would have gone a long way. I would be less grumpy about it if it had stayed open till 10… the extra hour of sleep would have been a more acceptable tradeoff.
Staff was exceptionally friendly and the bed was more comfy than most hotel beds. I appreciated the squirt bottles of soap and shampoo in the shower.
Stayed in July 2023
Reviewed: 23 June 2023
Daniele
United StatesClean, wood floors specious
Stayed in June 2023
Reviewed: 25 April 2023
Cherai
United Statesour water was turned off. my room was not cleaned unless I asked. the water pressure was horrible.
Staff for the most part was very mannerable and nice. the breakfast had a good selection.
Stayed in April 2023
Reviewed: 1 December 2022
Latoria
United StatesThe room was lefted with hair in the bed and shower from previous guests or maid.
Location, specific room, and staff.
Stayed in November 2022
Reviewed: 7 January 2022
Cristina
United Statesthe rooms were clean and the breakfast was great!
Stayed in December 2021
Reviewed: 18 July 2021
Fatimah
United StatesThe beds were small and hard. Breakfast eggs were very nasty.
Could not find pur reservation. Staff very helpful and had a room available.
Stayed in July 2021
Reviewed: 9 July 2021
Akira
United StatesEverything was great.
Very nice and clean. I would stay again. Staff very nice and friendly.
Stayed in July 2021
Reviewed: 13 May 2024
Doug
United StatesGreat location for visiting EverBank Arena…. Close access to I-95. Staff was excellent!! Room was very comfortable…. Would visit again!!
Stayed in May 2024
Reviewed: 9 February 2024
Jenna
United StatesThere was a dog next door that barked very loudly. There was also feces on our toilet when we first entered the room. The replacement room had mold on the curtains and ants in the bathroom. On top of all this construction was going on in the hotel and it was just an altogether unpleasant stay.
Stayed in January 2024
Reviewed: 18 January 2024
Reeves
United StatesN/A
The location of restaurants & Amenties
Stayed in January 2024
Reviewed: 6 January 2024
Abraham
United StatesIt was being remodeled and the smell was bad. Dirty everywhere.
Stayed in January 2024
Reviewed: 6 January 2024
Rachael
United StatesDisgusting. Didn’t even stay.
Stayed in January 2024
Reviewed: 1 January 2024
Daniela
United StatesThey were doing construction. Only one elevator was working. One of the stairs was closed because of paint. So getting up to our 4th floor room was either chaotic or very crowded and we only stayed for 1 night. Also there was either a wedding or party downstairs and I could hear the music and kept us up for a little bit.
Rooms were upgraded and very comfortable
Stayed in December 2023
Reviewed: 1 January 2024
Antonio
United StatesThe smell… It smelled so clean… not musty. First thing I noticed as I walked into the facility was how nice it smelled. When I stepped out of the elevator and into the room it smelled great and looked great.
Stayed in December 2023
Reviewed: 31 December 2023
Laith
Sweden1. Some levels were under renovation and the sounds were terrible. 2. They skipped housekeeping on our second day.
The location was perfect for me because it was very near to Jax Life Care Center.
Stayed in December 2023
Reviewed: 29 December 2023
Javeed
United StatesIt’s under construction and so much noise in morning and dusty, rooms are not that good leaking roof, shaking beds
Breakfast and parking
Stayed in December 2023
Reviewed: 9 September 2023
Josh
United StatesBooking .com took money out of my account for the 1 night stay and Fairfield did also. after talking to multiple people was ensured that it would be resolved. when on a cruise ship Fairfield continue to charge my account and found out while out of the country. after getting off my cruise ship had to drive 1 hr back to the hotel after a 5days on a ship and then waisted 2 hrs sitting in lobby for the manager to get fixed. Took 5 days to get my money back.
Location
Stayed in August 2023
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