305 Cleveland Street, Muscatine, IA 52761, United States
#2 of 8 hotels in Muscatine
Guests' ChoiceBased on 131 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.9
Facilities
8.4
Staff
9.2
Value for money
8.4
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End of dialog contentReviewed: 13 May 2024
Larry
United StatesNot the best but not the worst
Stayed in May 2024
Reviewed: 10 May 2024
Jake
United StatesThought that the price was high for the quality of the hotel/facility offerings. The shower water didn't get as hot as I prefer.
The bed was comfortable and clean, good selection of tv channels, ample outlets for charging, was quiet.
Stayed in May 2024
Reviewed: 17 March 2024
Glenda
United StatesCouldn’t see sign from main road.
Easy in and out.
Stayed in March 2024
Reviewed: 11 March 2024
Ewers
United StatesCompfort & Friendly
Stayed in March 2024
Reviewed: 11 October 2023
Cecilia
United StatesThere really was mo dislike. However, while everything was clean and well-maintained, the bathroom tub was well worn.
Gave us 2 rooms near each other as requested. Very comfortable bed. Breakfast was ok. Clean and well cared for. Staff was nice.
Stayed in October 2023
Reviewed: 10 October 2023
Daniel
United StatesThe only thing we did not like was during our four night stay our room was not ever cleaned and we post the sign on the door to have cleaned while we were out visiting family. We had to get toilet paper and towels from the front desk twice.
The location and staff were excellent. Breakfast and 24 hour coffee were a plus. We will stay again next time we visit.
Stayed in October 2023
Reviewed: 15 September 2023
Gwendolyn
United StatesHad it been hot the stay would have been hot and uncomfortable. The HVAC system in our room cooled, but the fan didn't work. There were MANY pillows on the bed, but they were all the same, overstuffed. Great for lounging, not so great for sleeping.
The hotel was comfortable the staff was accommodating.
Stayed in September 2023
Reviewed: 30 August 2023
Ann
United StatesContinental breakfast was disappointing. Pancake machine wasn’t working, only one choice of bread for for toast, no plain oatmeal, no regular milk, etc…Also, stains on sheets on bed. I think the sheets were fresh but didn’t look good. I slept on the other side.
Close to where I wanted go and staff was helpful and friendly. Also, I actually had hot water for my shower.
Stayed in August 2023
Reviewed: 27 August 2023
Pamela
United StatesThere was no daily room service. When I arrived, the furniture was dusty. No one cleaned my room for the 7 nights that I was there. They asked if I needed towels and emptied the waste baskets twice. I had to get my own towels.
Stayed in August 2023
Reviewed: 27 August 2023
Flora
United StatesVery clean & close to everything. Staff was all very nice and helpful
Stayed in August 2023
Reviewed: 23 August 2023
Mary
United StatesMy husband thought the room was a little small. He has back trouble and can’t always sleep in bed so likes rooms that have an easy chair. We didn’t ask for that, however. The bathroom seemed very small.
We appreciated a ground floor room. The room was very clean and beds were comfortable. The breakfast pizza was good. The entrance was inviting with well tended flower planters. 😊
Stayed in August 2023
Reviewed: 31 July 2023
Ashley
United StatesThe bathroom could be updated the tub it was peeling the paint off . Also the water doesn’t stay hot long
Everything
Stayed in July 2023
Reviewed: 30 July 2023
Ashley
United StatesIt wasn’t really the property fault but there was people stumping n the hall way at night and slamming door n the room could been more cleaner there was dust on things the bath tub look like hasn’t been clean we found garbage along the bed on floor other then that was good stay
That’s staff was friendly
Stayed in July 2023
Reviewed: 24 July 2023
Mary
United StatesHousekeeping is available on Monday, Wednesday and Friday. Did not fit our schedule. We asked for housekeeping upon arrival and was told we'd have to ask the housekeeping people in the morning. Sad that the desk could not make that request for us so we just took care of ourselves.
Breakfast was eggs, self-made waffles, toast options, yogurt, biscuits and gravy one day, apples, bananas, etc. Happy Hour on Wednesday with fruit, cheese, chips, hot dogs, etc. when we arrived. Don't know the frequency. Supposedly there were cookies available 24-7, unless I misunderstood., as when they were gone, they did not replenish. Nice, if you are lucky enough to be there when they're available. Facilities pretty basic, whet you'd expect from a chain.
Stayed in July 2023
Reviewed: 30 June 2023
Michael
United StatesGood value, clean, nice breakfast
Stayed in June 2023
Reviewed: 15 June 2023
Jana
United Statesour room had a musty, stale smell throughout our stay, felt like it was a smoking room before. the receptionist did send someone to spray it once I complained but then it was just heavily deodorized and still smelly underneath. I had to keep my window open the entire time plus use febreeze to make it bearable. there was no room cleaning for the two nights we stayed there which was disappointing. the hotel has a policy of only cleaning every other day - not sure.
location very convenient, less than 10 minutes from downtown Muscatine and only 5 minutes from the golf course where we had our events. breakfast was good, but I wish it started earlier like at 6am to give us enough time to eat before our activities. the 7 am breakfast time is too late.
Stayed in June 2023
Reviewed: 14 June 2023
Bridget
United StatesThis hotel is extremely clean. The staff is very helpful and always have smiles. We had to stay an extra night and the clerk did a great job helping us to stay in the same room.
Stayed in June 2023
Reviewed: 9 May 2023
Mary
United StatesNot much if anything.
Beautiful place with excellent amenities.
Stayed in March 2023
Reviewed: 10 April 2023
Mike
United StatesMy toilet kept running, so I had to turn the water valve off after I used it.
The room itself was comfortable. The staff was friendly.
Stayed in April 2023
Reviewed: 9 October 2022
Jim
United StatesBathroom was outdated and looked not too exciting to have to get into the shower or tub.
The breakfast was good. Staff very friendly.
Stayed in October 2022
Reviewed: 24 September 2022
Jeanelle
United StatesBreakfast could be better & NOT ending @9 We were very tired & stressed, then no breakfast coming down @9:30
The people there were wonderful. Always a sunny face greeting
Stayed in September 2022
Reviewed: 20 September 2022
Angela
United States2nd floor hall smelled like diarrhea/vomit. Smell was gone in the morning.
Cleaning staff friendly. Room was clean
Stayed in September 2022
Reviewed: 5 September 2022
Janet
United Stateselliptical machine is pretty dated in the gym
property is clean , well kept. breakfast was good staff friendly
Stayed in September 2022
Reviewed: 13 July 2022
Justin
United StatesThe bathroom in the room I stayed in was in very much need of a remodel. There appeared to be a hole in the tub, so for that reason I did not use it.
Hands down the staff at this location was the best. They went well above and beyond what was expected for the price point. I had never stayed at this chain before and was not very much at ease doing so until I meet the staff.
Stayed in July 2022
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