Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Iowa hotel reviews
  4. Muscatine hotel reviews
  5. Reviews of Best Western Muscatine - Pearl City Hotel

Reviews of Best Western Muscatine - Pearl City Hotel 3 stars

305 Cleveland Street, Muscatine, IA 52761, United States

#2 of 8 hotels in Muscatine

Guests' Choice

Review score

Based on 131 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    8.4

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 13 May 2024

    9.0
    Great stay at a great place.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Not the best but not the worst

    Stayed in May 2024

  • Reviewed: 10 May 2024

    7.0
    Pretty good stay for the night if you want a clean room and the basic amenities.
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night

    Thought that the price was high for the quality of the hotel/facility offerings. The shower water didn't get as hot as I prefer.

    The bed was comfortable and clean, good selection of tv channels, ample outlets for charging, was quiet.

    Stayed in May 2024

  • Reviewed: 17 March 2024

    9.0
    Staff was very pleasant and breakfast was good.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Couldn’t see sign from main road.

    Easy in and out.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Compfort & Friendly

    Stayed in March 2024

  • Reviewed: 11 October 2023

    8.0
    Would Stay Here Again
    • Leisure trip
    • People with friends
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There really was mo dislike. However, while everything was clean and well-maintained, the bathroom tub was well worn.

    Gave us 2 rooms near each other as requested. Very comfortable bed. Breakfast was ok. Clean and well cared for. Staff was nice.

    Stayed in October 2023

  • Reviewed: 10 October 2023

    7.0
    This was a good stay but would have been excellent if the above was taken care of properly.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 4 nights

    The only thing we did not like was during our four night stay our room was not ever cleaned and we post the sign on the door to have cleaned while we were out visiting family. We had to get toilet paper and towels from the front desk twice.

    The location and staff were excellent. Breakfast and 24 hour coffee were a plus. We will stay again next time we visit.

    Stayed in October 2023

  • Reviewed: 15 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Had it been hot the stay would have been hot and uncomfortable. The HVAC system in our room cooled, but the fan didn't work. There were MANY pillows on the bed, but they were all the same, overstuffed. Great for lounging, not so great for sleeping.

    The hotel was comfortable the staff was accommodating.

    Stayed in September 2023

  • Reviewed: 30 August 2023

    8.0
    Liked the location and the facilities were satisfactory.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Continental breakfast was disappointing. Pancake machine wasn’t working, only one choice of bread for for toast, no plain oatmeal, no regular milk, etc…Also, stains on sheets on bed. I think the sheets were fresh but didn’t look good. I slept on the other side.

    Close to where I wanted go and staff was helpful and friendly. Also, I actually had hot water for my shower.

    Stayed in August 2023

  • Reviewed: 27 August 2023

    7.0
    Mediocre service
    • Leisure trip
    • Solo traveller
    • King Room with Roll-In Shower - Disability Access
    • Stayed 7 nights
    • Submitted via mobile

    There was no daily room service. When I arrived, the furniture was dusty. No one cleaned my room for the 7 nights that I was there. They asked if I needed towels and emptied the waste baskets twice. I had to get my own towels.

    Stayed in August 2023

  • Reviewed: 27 August 2023

    9.0
    Superb
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 8 nights
    • Submitted via mobile

    Very clean & close to everything. Staff was all very nice and helpful

    Stayed in August 2023

  • Reviewed: 23 August 2023

    7.0
    It met our needs for a one night stay. The staff was friendly and courteous.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    My husband thought the room was a little small. He has back trouble and can’t always sleep in bed so likes rooms that have an easy chair. We didn’t ask for that, however. The bathroom seemed very small.

    We appreciated a ground floor room. The room was very clean and beds were comfortable. The breakfast pizza was good. The entrance was inviting with well tended flower planters. 😊

    Stayed in August 2023

  • Reviewed: 31 July 2023

    9.0
    Great
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The bathroom could be updated the tub it was peeling the paint off . Also the water doesn’t stay hot long

    Everything

    Stayed in July 2023

  • Reviewed: 30 July 2023

    7.0
    Ok
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    It wasn’t really the property fault but there was people stumping n the hall way at night and slamming door n the room could been more cleaner there was dust on things the bath tub look like hasn’t been clean we found garbage along the bed on floor other then that was good stay

    That’s staff was friendly

    Stayed in July 2023

  • Reviewed: 24 July 2023

    8.0
    Decent place to stay. Breakfast was pretty good.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Housekeeping is available on Monday, Wednesday and Friday. Did not fit our schedule. We asked for housekeeping upon arrival and was told we'd have to ask the housekeeping people in the morning. Sad that the desk could not make that request for us so we just took care of ourselves.

    Breakfast was eggs, self-made waffles, toast options, yogurt, biscuits and gravy one day, apples, bananas, etc. Happy Hour on Wednesday with fruit, cheese, chips, hot dogs, etc. when we arrived. Don't know the frequency. Supposedly there were cookies available 24-7, unless I misunderstood., as when they were gone, they did not replenish. Nice, if you are lucky enough to be there when they're available. Facilities pretty basic, whet you'd expect from a chain.

    Stayed in July 2023

  • Reviewed: 30 June 2023

    9.0
    Love pearl city!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Good value, clean, nice breakfast

    Stayed in June 2023

  • Reviewed: 15 June 2023

    7.0
    convenient, good breakfast, but older property than needs an update
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    our room had a musty, stale smell throughout our stay, felt like it was a smoking room before. the receptionist did send someone to spray it once I complained but then it was just heavily deodorized and still smelly underneath. I had to keep my window open the entire time plus use febreeze to make it bearable. there was no room cleaning for the two nights we stayed there which was disappointing. the hotel has a policy of only cleaning every other day - not sure.

    location very convenient, less than 10 minutes from downtown Muscatine and only 5 minutes from the golf course where we had our events. breakfast was good, but I wish it started earlier like at 6am to give us enough time to eat before our activities. the 7 am breakfast time is too late.

    Stayed in June 2023

  • Reviewed: 14 June 2023

    9.0
    Very enjoyable and clean.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    This hotel is extremely clean. The staff is very helpful and always have smiles. We had to stay an extra night and the clerk did a great job helping us to stay in the same room.

    Stayed in June 2023

  • Reviewed: 9 May 2023

    8.0
    A great place to stay for a night or a week.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Not much if anything.

    Beautiful place with excellent amenities.

    Stayed in March 2023

  • Reviewed: 10 April 2023

    8.0
    Not bad
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My toilet kept running, so I had to turn the water valve off after I used it.

    The room itself was comfortable. The staff was friendly.

    Stayed in April 2023

  • Reviewed: 9 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    Bathroom was outdated and looked not too exciting to have to get into the shower or tub.

    The breakfast was good. Staff very friendly.

    Stayed in October 2022

  • Reviewed: 24 September 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast could be better & NOT ending @9 We were very tired & stressed, then no breakfast coming down @9:30

    The people there were wonderful. Always a sunny face greeting

    Stayed in September 2022

  • Reviewed: 20 September 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    2nd floor hall smelled like diarrhea/vomit. Smell was gone in the morning.

    Cleaning staff friendly. Room was clean

    Stayed in September 2022

  • Reviewed: 5 September 2022

    8.0
    great stay as usual
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 3 nights
    • Submitted via mobile

    elliptical machine is pretty dated in the gym

    property is clean , well kept. breakfast was good staff friendly

    Stayed in September 2022

  • Reviewed: 13 July 2022

    8.0
    The best staff a company could ask for
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The bathroom in the room I stayed in was in very much need of a remodel. There appeared to be a hole in the tub, so for that reason I did not use it.

    Hands down the staff at this location was the best. They went well above and beyond what was expected for the price point. I had never stayed at this chain before and was not very much at ease doing so until I meet the staff.

    Stayed in July 2022

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: