663 Citadel Road, Orangeburg, SC 29118, United States
#5 of 13 hotels in Orangeburg
Guests' ChoiceBased on 255 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
8.8
Facilities
8.1
Staff
9.2
Value for money
7.9
Free WiFi
8.6
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End of dialog contentReviewed: 20 May 2024
Samantha
United StatesTV in room was crooked. We had to prop with ice bucket to level it. Breakfast area seating was worn and needed updated. Check out was noon but hotel staff started knocking on our door at 9am waking us up to see if we were still in the room after we had a late check in the night before.
Stayed in May 2024
Reviewed: 2 May 2024
Mark
United StatesThe breakfast was generic as most are but that was ok.
Service was good and the rooms clean.
Stayed in April 2024
Reviewed: 29 April 2024
Karen
United StatesMinor complaint regarding lobby needs updated
This hotel is in a great location, right off the highway. The rooms were clean. The bed was comfortable. The towels and washcloths were nice and thick. The breakfast buffet was your typical free breakfast offered at most hotels. The only complaint I have would be the lobby/bkfst area needs updated. Booths and chairs needed reupholstered. Other than that, I would stay here again. I got a decent price for my stay.
Stayed in April 2024
Reviewed: 22 April 2024
Ray
United StatesMy friend slipped and fell in the bathtub with the jacuzzi. Tub needs non-slip strips or something.
Staff very helpful. Beautiful setting. Very nice downstairs room as I requested.
Stayed in March 2024
Reviewed: 6 April 2024
Barraball
CanadaHot selections were not appetizing. Otherwise reasonable.
Stayed in April 2024
Reviewed: 31 March 2024
Donald
United StatesI didn't like the prepackaged eggs
convenient
Stayed in March 2024
Reviewed: 17 March 2024
Christopher
United StatesThe staff were extremely helpful and friendly!!!
Stayed in March 2024
Reviewed: 2 December 2023
Alexandria
United StatesThis was a very busy weekend and the property was sold out. I booked through a 3rd party so I had free cancellation up until Nov 2 but The property charged for the room weeks in advance without notification that they were going to do that. I had issues with an extra charge on my CC and the GM was very unprofessional and would not return any of my phone calls even though I left several messages with 4 different front desk staff. I had to elevate the situation all the way up to the corporate office to resolve it, and it took weeks to get my money back. Front Desk staff Rose and Mechell were very nice and tried to be as helpful as possible but they could only do so much.
Stayed in November 2023
Reviewed: 6 November 2023
Cecilia
United StatesThe sink area in bathroom could be larger
The rooms were very spacious! Loved that there was a desk area for work and a mini fridge and microwave! The walk in shower gets a A+
Stayed in November 2023
Reviewed: 6 November 2023
Darlene
United States1) There were not a lot of variations in the hot breakfast. 2) It would have been good to have an ice machine on all floors. 3) The elevator seemed old and outdated.
The accommodations overall were very comfortable. The size of the room was great, the bathrooms were very clean. The staff was AMAZING....they answered all questions and provided awesome service! Even though it was SC State's Homecoming weekend, the hotel was relatively quiet and not "rowdy!" I love this location and this hotel.
Stayed in November 2023
Reviewed: 30 October 2023
Amy
United StatesDid not eat breakfast, but options looked nice enough.
Stayed in October 2023
Reviewed: 16 October 2023
Bruce
CanadaFabric of the hotel was worn out. The seats in the breakfast room needed to be replaced the whole place needed to be redone and painted
Staff were nice
Stayed in October 2023
Reviewed: 15 October 2023
Hall
United StatesThe rate
Location
Stayed in October 2023
Reviewed: 8 October 2023
Charles
United StatesStaff or guest were having a party at 11 pm. To loud after quite time.
Convenient
Stayed in October 2023
Reviewed: 24 August 2023
Laura
United StatesNo pets allowed, that's a bummer. The room had a weird smell, like humidity, seems like they tried to clean the carpet but it didn't dry fully, so the floor was a bit moist. A/C was old and loud, but functional.
The location is great, close to the convention center, restaurants, and gas stations. Staff was friendly, the hotel and rooms clean. The best part tho was the breakfast!!, delicious. Will stay again def.
Stayed in August 2023
Reviewed: 17 July 2023
Dean
United StatesBreakfast was good. The staff set up early for us since we were on a charity bike ride.
Stayed in July 2023
Reviewed: 7 July 2023
Brian
United StatesEverything was good.
Breakfast was plentiful, I have stayed here twice and plan on staying again
Stayed in July 2023
Reviewed: 1 July 2023
Sandra
CanadaThe hotel itself, although clean, is tired and furnishings are wearing down. (e.g. chair seat covers are deteriorating and torn and some metal hinges and towel racks were rusting, probably due to the excessive cleaning chemicals during COVID-19). Also the alcohol hand sanitizer dispensers were either empty or battery dead. Simple to replace, I would think.
The staff are kind and friendly. The location is good. The hotel itself, the bed, room were clean. The breakfast was self serve, and adequate in quantity. Coffee good.
Stayed in June 2023
Reviewed: 23 June 2023
Bill
United StatesThe general area of the property is lacking places to eat. Not everyone likes to eat fast food for dinner .
The property was nice, clean & the right location for our travel.
Stayed in June 2023
Reviewed: 28 May 2023
Eric
United StatesBathroom could have been a little more cleaner ,,, but not a deal breaker by any means...
Staff was VERY friendly !! Shower was good instead of the typical bathtub? shower !!
Stayed in May 2023
Reviewed: 27 May 2023
Carlton
United StatesBreakfast and location was very good. Front desk, maid staff & food staff were all excellent.
Stayed in May 2023
Reviewed: 26 May 2023
John
CanadaGreat, easy access on 26 as we travelled through SC (between 95 and 77).
Stayed in March 2023
Reviewed: 24 April 2023
Vicki
United StatesNeeds some updates
Breakfast was a wide variety and very good.
Stayed in April 2023
Reviewed: 10 April 2023
Walter
United StatesFurniture in common area was very dated and worn. It all looked very shabby.
Breakfast was very nice. Staff was excellent.
Stayed in April 2023
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