Reviews of Fairfield Inn & Suites by Marriott Greenville Spartanburg/Duncan 3 stars
149 Rogers Bridge Road, Duncan, 29334, United States
#2 of 10 hotels in Duncan
Guests' ChoiceReview score
Based on 167 hotel reviews
8.9Score breakdown
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Cleanliness
9.4
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Comfort
9.4
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Location
9.2
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Facilities
9.4
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Staff
9.4
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Value for money
9.0
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Free WiFi
9.1
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Reviewed: 16 May 2024
Pam
United States8 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Guest room, 2 Queen
- • Stayed 1 night
- • Submitted via mobile
Everything was great
Good air conditioning, comfy beds, good breakfast, quiet, nice shower
Stayed in May 2024
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Reviewed: 14 May 2024
Pat
United States3 reviews8.0“We will count Fairfield Inn & Suites as first choice in our travels.”- • Leisure trip
- • Couple
- • Guest Room, 1 King
- • Stayed 2 nights
- • Submitted via mobile
Oh gosh- that mattress! The top of mattress was lower than foot of mattress (?). Felt lumpy also :/ We are assuming it’s an anomaly and we don’t consider it a deterrent to booking a next time.
Without exception, every staff person was exceptional. Friendly, professional, focused on making our experience top notch. Huge thanks to everyone we interacted with! I really appreciated having my requested accommodation acknowledged and honored as we checked in. This was a BIG DEAL for me!! Parking was convenient, accessibility to services also really great. The coffee was available and really good. The breakfast bar looked/smelled yummy but we had plans elsewhere.
Stayed in May 2024
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Reviewed: 30 April 2024
Jennifer
United States20 reviews3 helpful votes9.0“Wonderful Customer Service!”- • Business trip
- • Family with young children
- • Guest room, 2 Queen
- • Stayed 1 night
The only thing that would've made it better were an open pool, but we got there too late to probably enjoy anyway.
We booked this hotel while on the road, needing a place to pull off for the evening and were so happy to find a clean, quiet, wonderful hotel. The property was busy since it was a Saturday evening - with sports teams and other groups - but it was quiet and not hectic at all when we checked in. Jennifer greeted us with a warm smile and welcome and it was so nice after a long day with some travel issues. So often we arrived at other hotels to front desk staff that seemed pained to have to speak with customers and this was such a great change! Customer service still goes a long way today! Breakfast was well stocked and tasty the next morning as well. The room was clean and spotless, like the rest of the hotel. The area felt safe & secure, too.
Stayed in April 2024
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Reviewed: 15 April 2024
Shannon
United States1 review10“The staff was extremely kind!”- • Leisure trip
- • Couple
- • Guest Room, 1 King
- • Stayed 2 nights
- • Submitted via mobile
The breakfast was good! The hot food was different both mornings.
Stayed in April 2024
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Reviewed: 8 April 2024
Matt
United States1 review10Exceptional- • Leisure trip
- • Couple
- • Guest room, 2 Queen
- • Stayed 3 nights
- • Submitted via mobile
Friendly staff. Good breakfast
Stayed in April 2024
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Reviewed: 8 March 2024
Paula
United States10 reviews10“When we are traveling, Fairfield Inn & Suites are the first places we look for.”- • Leisure trip
- • Couple
- • Guest Room, 1 King
- • Stayed 1 night
- • Submitted via mobile
Property is clean and well maintained.
Stayed in February 2024
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Reviewed: 14 February 2024
Patrice
United States7 reviews10Exceptional- • Leisure trip
- • Couple
- • Suite, 1 King, Sofa bed
- • Stayed 2 nights
- • Submitted via mobile
Very clean room & Nice location
Stayed in February 2024
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Reviewed: 5 February 2024
Bridwell
United States1 review10Exceptional- • Leisure trip
- • Couple
- • Guest Room, 1 King
- • Stayed 1 night
- • Submitted via mobile
Great
Stayed in February 2024
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Reviewed: 3 January 2024
Paula
United States10 reviews10Exceptional- • Leisure trip
- • Couple
- • Guest Room, 1 King
- • Stayed 1 night
- • Submitted via mobile
We always look for Fairfield when we need a place to stay when traveling. We know what to expect and are always happy.
Stayed in January 2024
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Reviewed: 10 December 2023
Arissa
United States6 reviews8.0“My overall trip was great, I highly recommend and will stay here again.”- • Family with young children
- • Guest Room, 1 King
- • Stayed 1 night
- • Submitted via mobile
There was a misunderstanding about my booking and I got charged twice. But the front desk was very helpful and made sure to handle the situation.
Super clean, safe, friendly attentive staff comfortable and affordable. The gym was beautiful and the overall room I stayed in was amazing. Comfy beds. Esthetically pleasing.
Stayed in December 2023
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Reviewed: 3 October 2023
Kim
United States4 reviews9.0“Definitely will stay again!”- • Leisure trip
- • Couple
- • Guest room, 2 Queen
- • Stayed 1 night
- • Submitted via mobile
Breakfast could be better. Fresh fruit would be nice. But overall it’s the same food as every Marriott.
This hotel is new and very nice. Great value and a good location near airport!
Stayed in September 2023
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Reviewed: 2 September 2023
Julene
United States4 reviews9.0“We enjoyed our stay and would book again when visiting family.”- • Leisure trip
- • Couple
- • Suite, 1 King, Sofa bed
- • Stayed 2 nights
The staff was friendly and hospitable. The room was very clean and breakfast had a great variety.
Stayed in September 2023
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Reviewed: 1 September 2023
Claude
United States14 reviews10“it was outstanding as usual”- • Leisure trip
- • Couple
- • Suite, 1 King, Sofa bed
- • Stayed 1 night
nothing everything was great. The front desk knew my name
I liked everything about the stay
Stayed in July 2023
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Reviewed: 7 August 2023
Amanda
United States11 reviews1 helpful vote10“Super friendly staff, awesome accommodations!”- • Leisure trip
- • Family with young children
- • Suite, 1 King, Sofa bed
- • Stayed 2 nights
- • Submitted via mobile
Not a thing.
Very neat, clean and great location.
Stayed in August 2023
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Reviewed: 31 July 2023
Felicia
United States3 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Suite, 1 King, Sofa bed
- • Stayed 1 night
- • Submitted via mobile
The breakfast, the oatmeal was almost cold. No varieties. Only cheese omelets, I don't eat cheese, they had bacon which i don't eat. I was only able to eat bagels for breakfast. Other places have menus & they make your food fresh according to your spec. That is the only thing I didn't like.
The rooms, large & very clean. Service? Superb
Stayed in July 2023
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Reviewed: 29 July 2023
Todd
United States3 reviews10“Pleasant experience.”- • Leisure trip
- • Solo traveller
- • Suite, 1 King, Sofa bed
- • Stayed 1 night
- • Submitted via mobile
Breakfast was awesome! Staff was awesome as well. Everything was clean and in good repair.
Stayed in July 2023
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Reviewed: 14 July 2023
Elizabeth
United States10 reviews3 helpful votes9.0“A nice stop while traveling.”- • Leisure trip
- • Couple
- • Suite, 1 King, Sofa bed
- • Stayed 1 night
- • Submitted via mobile
The breakfast was not impressive.
This is a new hotel that is spotlessly clean and quiet.
Stayed in July 2023
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Reviewed: 11 July 2023
Claude
United States14 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Guest Room, 1 King
- • Stayed 1 night
- • Submitted via mobile
Nothing!
We liked everything.....the staff is Outstanding...room was clean...and breakfast was great...
Stayed in July 2023
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Reviewed: 11 June 2023
Donald
United States2 reviews10Exceptional- • Family with young children
- • Guest Room, 1 King
- • Stayed 1 night
- • Submitted via mobile
nightly rates on some weeks are too high.
The property was very clean. The beds and pillows were very comfortable.
Stayed in June 2023
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Reviewed: 2 May 2023
Lisa
United States9 reviews1 helpful vote10“very nice”- • Leisure trip
- • Couple
- • Guest Room, 1 King
- • Stayed 4 nights
- • Submitted via mobile
large walk in shower
Stayed in April 2023
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Reviewed: 8 April 2023
Michael
United States19 reviews10Exceptional- • Business trip
- • Family with young children
- • Suite, 1 King, Sofa bed
- • Stayed 2 nights
- • Submitted via mobile
Parking lot needs more lights.
Clean nice staff
Stayed in April 2023
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Reviewed: 13 March 2023
Angelica
United States4 reviews10“i will return”- • Leisure trip
- • Couple
- • Guest room, 2 Queen
- • Stayed 1 night
- • Submitted via mobile
I wish breakfast was at 6 instead of 6:30
the price and the cleanliness
Stayed in March 2023
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Reviewed: 22 December 2022
Marlena
United States1 review8.0Very good- • Leisure trip
- • Couple
- • Guest Room, 1 King
- • Stayed 1 night
- • Submitted via mobile
They tried putting us on the first floor even though we requested an upper level floor. They got rid of their waffle maker. Instead they have pre-wrapped waffles that were stale. Breakfast selection was limited.
The room was clean.
Stayed in December 2022
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Reviewed: 1 December 2022
Dede
United States6 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Guest Room, 1 King
- • Stayed 4 nights
- • Submitted via mobile
The breakfast bar. Very limited on items, although the staff kept it very well stocked. Coffee was cold. It would be nice to have a really coffee maker and not the thermos type dispensers. Although it was nice to have shampoo, conditioner, and body wash in the shower it was not in a dispenser that fastened to the shower walls, it was just bottles sitting on the shower shelf. The lighting was lacking in the bedroom area. I was trying to iron clothing and there wasnt enough to really see like I like to when ironing.
Room size was perfects. Bed was comfortable.. Room was clean. Employees was friendly. Great location.
Stayed in November 2022
