1145 Franklin Road, Lebanon, TN 37090, United States
#3 of 17 hotels in Lebanon
Guests' ChoiceBased on 120 hotel reviews
9.0Cleanliness
9.2
Comfort
9.2
Location
9.1
Facilities
9.2
Staff
9.4
Value for money
8.8
Free WiFi
9.2
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End of dialog contentReviewed: 22 May 2024
Paul
United StatesThe breakfast was a little light. I like a heartier meal. Besides that it was nice.
Almost everything.
Stayed in May 2024
Reviewed: 30 April 2024
Jennifer
United StatesThe property was in a good location for us. It was clean and quiet.
Stayed in April 2024
Reviewed: 6 April 2024
Laura
United StatesThe air in my room did not work. Also my booking reservation was deleted because I work nights and did not arrive until 8 am. But I called prior to booking and inform them that I needed to sleep during the day. Yet it was deleted. So another reservation had to be booked but because my reservation was deleted the room I reserved was not available. So I had to settle for a Queen bed instead of a King. Also I was charged the same rate for a Queen bed as a King. I was only there for 6 hours total and charged $153. A little pricey. Also the beds are very hard and the pillows are too soft.
The breakfast was great. The staff was very friendly and accommodating,
Stayed in April 2024
Reviewed: 24 March 2024
Beckytn
United StatesGreat location, large rooms, nice bathroom
Stayed in March 2024
Reviewed: 14 March 2024
Cornelis
BelgiumChoice, Space
Stayed in February 2024
Reviewed: 11 March 2024
Amy
United StatesNothing
Near the expo center for a convention.
Stayed in March 2024
Reviewed: 4 February 2024
Erin
United StatesTraffic noise
Cleanliness
Stayed in February 2024
Reviewed: 16 January 2024
Connie
United StatesNothing
Did not have
Stayed in January 2024
Reviewed: 5 December 2023
Dina
United StatesThe breakfast wasn’t as much of a variety as it use to be
Easy access to everything. Plus the staff is always great!!
Stayed in December 2023
Reviewed: 8 August 2023
Stefani
United StatesCould use a little better pillows
Extremely clean property and very friendly staff.
Stayed in August 2023
Reviewed: 4 July 2023
Sandy
United StatesNo hot tub
Very clean
Stayed in July 2023
Reviewed: 15 June 2023
Karin
NetherlandsTerrible waste of plastic (cups, plates, cutlery). we booked this hotel because of the swimming pool but is was closed. The hotel should mention this on booking.com
Spacious, clean rooms. Nice breakfast. Centrally located near Lebanon and Nashville.
Stayed in May 2023
Reviewed: 19 April 2023
Jennifer
United StatesBreakfast was good we were a little late to it. But was what we expected. They had bagels cold cereal eggs and sausage fruit and prepackages items.
Stayed in April 2023
Reviewed: 21 March 2023
Michael
United StatesNo complaints
Breakfast was great.Room was quiet.
Stayed in February 2023
Reviewed: 20 March 2023
Ryan
United Statesparking
convenient, clean
Stayed in March 2023
Reviewed: 12 March 2023
Steve
United Statesnoisy, the room was near the lobby, there needs to be doors between the lobby and the rooms to keep it quiet too much echoing, the breakfast needs more of a variety and less powdered eggs ,
breakfast included
Stayed in March 2023
Reviewed: 30 January 2023
Henrik
ChinaThe industrial processed breakfast is not nice to eat. It would change the whole experience of the hotel if freshly made breakfast was available.
We liked the staff in the hotel, they are very attentive and friendly. Their level of service is very good. It is good to have the opportunity for doing laundry there.
Stayed in January 2023
Reviewed: 28 November 2022
Merrie
United Statesno room service. better signage…laundry location etc. lack of office work privacy. More selections and hot food for breakfast. noisy neighbors Thanksgiving night next door. indoor pool and spa. said hotel was pet friendly but did not disclose up charge when booking. a lot of cost adding noted. need more than one baggage cart.
pet friendly. spacious shower and room
Stayed in November 2022
Reviewed: 27 September 2022
Susan
United StatesStaff was not very friendly. Kitchen help was not happy to be there. Front desk staff was limited and only available when you bothered them in back room. Also staff has different rules. My niece asked for conference room access after her wedding for wedding party for an hour and day staff said no problem but when they arrived at midnight they were told $300.00 fee for room. It would have been nice to know before wedding party arrived. Different rules for different staff is not a way to run an establishment.
The hotel was clean and close to our venue.
Stayed in September 2022
Reviewed: 26 June 2022
Claus
United Statesit was a little pricey for a just off the interstate hotels
beautiful new facility. The room was well appointed
Stayed in June 2022
Reviewed: 1 June 2022
Rebecca
United StatesNo complaints.
Newly built and modern.
Stayed in May 2022
Reviewed: 12 May 2022
Chenelle
United States.They didn't offer to clean room after the first night. We had to ask for more towels and wash cloths.
Nice rooms and staff
Stayed in May 2022
Reviewed: 11 May 2022
Jerry
United StatesNothing
All good.
Stayed in May 2022
Reviewed: 1 April 2022
Debra
United StatesThe guests would follow the rules picking up after best friends. I do but I have noticed across the state that it happens. Just watch your step.
The breakfast was great but the staff that keep the breakfast always hot and very well served. The coffee bar is very appealing with many options.
Stayed in March 2022
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