5685 Benore Road, Toledo, OH 43612, United States
#13 of 17 hotels in Toledo
Guests' ChoiceBased on 127 hotel reviews
6.5Cleanliness
7.4
Comfort
7.2
Location
7.6
Facilities
6.6
Staff
7.5
Value for money
6.6
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End of dialog contentReviewed: 21 November 2022
Judy
United StatesHad reserved two rooms Room. #1 opened refrigerator and there was a left-over Wendy's Frosty left in there. In the bathroom, sink not clean (hair and something stuck to sink) Room #2 The refrigerator had something sticky spilt in it and was not cleaned off. YUK!
It was in a convienent location.
Stayed in November 2022
Reviewed: 8 November 2022
Dennis
CanadaThe gym and pool were both out of order but we were never told before booking and we payed for this cause i use both in my travels..
Great location and comfort
Stayed in November 2022
Reviewed: 20 September 2022
Devon
United StatesI made a reservation here but when I gave my CC to the front desk for damage deposit, they charged me the price for the room as well, effectively making me pay double. The girl at the front desk assured me that my money would be returned to me. This morning I find that they have taken my money and the front desk associate did their job horribly.
Most of the staff was very helpful and friendly.
Stayed in September 2022
Reviewed: 19 September 2022
Brandi
United StatesThey were currently doing construction so the door right outside my room that lead to outside was propped open with a rock, all night long. Obviously, this wasn’t safe. Also because of this, bugs were coming in because they were attracted to the light right above the door to my room, there were tons of them. I reported this to the front desk and she said that she would have someone come and take care of it but when I checked out, all of the bugs were still there. You could tell that this had been going on for quite sometime so I don’t know how anyone could overlook this. Wallpaper was peeling off the walls. Air Conditioning Unit could use a good cleaning, I operated it by using a hand wipe.
close to stores,restaurants. it was really nice inside, hot breakfast. the staff was great!
Stayed in September 2022
Reviewed: 29 August 2022
Brenda
United StatesArea had mostly fast food to eat and nicer restaurants were 7-10 miles away. my mistake when booking. pool was filthy and the fire alarms went off twice that night.
price was reasonable and it was close on and off to route 75
Stayed in August 2022
Reviewed: 29 August 2022
Joyce
United StatesBreakfast items were limited. Waffle batter was watered down and hot tub was down for renovation. Housekeeping didn't check or clean refrigerator in room. Food was left in the fridge. So Housekeeping didn't do their job.
Stayed in August 2022
Reviewed: 23 July 2022
Delores
United StatesThe bath tub slow drained so stood in water while showering, there was a dirty wash cloth hanging from the shower curtain rod...room was not cleaned well
Location
Stayed in July 2022
Reviewed: 21 June 2022
Kenneth
United StatesThe knob to adjust the temperature on the a/c was missing. The TV remote was VERY hard to change channels with. There were no wash cloths in the bathroom.
Stayed in June 2022
Reviewed: 29 April 2022
Gary
Canadanot close to amenities
close to interstate
Stayed in April 2022
Reviewed: 12 April 2022
Trevon
United StatesNobody mentioned the pool wasn’t open until we checked in. This was the main reason for going to this hotel.
Breakfast was okay, some guy yelled at the staff about there not being any food out and called the health department on them because of cleanliness. Then everything was cleaned up and fresh food got put out.
Stayed in April 2022
Reviewed: 3 April 2022
Deanna
United StatesToilet in room would not flush. Went to eat the breakfast at 8:30 and no food, no plates, no drinks!! Very disappointed
Stayed in April 2022
Reviewed: 28 March 2022
Joseph
United Stateshot tub was ice cold and pool was nasty dirty
pretty clean
Stayed in March 2022
Reviewed: 14 March 2022
Amber
United StatesThe hot tub and pool were cold the hallways were cold and the breakfast was burnt when I told the front desk about the pool/hot tub and the halls being cold she said it was not her problem. The sole reason for choosing that hotel was the hottub and pool and to be told it's not their problem really upset me.
The room was very clean
Stayed in March 2022
Reviewed: 14 February 2022
Melissa
United Statessystem was down got 2 charges. on my card. pool was closed during entire stay. Hot Tub was out of order & under construction. breakfast. was disgusting. room was not throughly cleaned. found a dog biscuit . sheets looked stained . 2 police cars present . for over an hour, at front entrancew
nothing
Stayed in February 2022
Reviewed: 4 February 2022
Elise
United StatesEggs were rubbery and tasteless. It was ok. Not a huge selection. Coffee pot in room wasn't clean.
Liked the biscuits and gravy and the sausage.
Stayed in February 2022
Reviewed: 24 January 2022
Cherri
United Stateshot tub wasn’t working. pool was kinda small.
Stayed in January 2022
Reviewed: 19 December 2021
Johnson
United StatesI didn't like the fact the the curtains didn't close all the way so the lights from cars shined into my room.
The location was nice. There was a Meijer's across the street and restaurants surrounding the hotel as well.
Stayed in October 2021
Reviewed: 11 December 2021
Dennis
United Statesthe smart tv couldn’t pick up WiFi
had to switch rooms 3 times. the first two rooms were dirty.
Stayed in December 2021
Reviewed: 10 November 2021
Kamryn
United StatesI stayed three nights, once I checked out I realized my card was double charged for an extra $330 dollars. I understand some hotels do a security deposit or hold on the card but it was never mentioned to me it would be double my whole stay and held for 7-10 Buisness days before returned. Was going to return to this hotel for another stay this weekend as I travel here often but the extra amount they are taking out at a time I don’t agree with.
staff was nice , very clean and comfortable.
Stayed in November 2021
Reviewed: 30 October 2021
Britta
United StatesA tile was broken in the bathroom
Comfortable bed and bedding in a very clean room
Stayed in October 2021
Reviewed: 14 October 2021
Mitch
United StatesRoom smell moldy. Drunk guys in halway Would like our money back
Staff was very friendly.
Stayed in September 2021
Reviewed: 12 September 2021
Carrie
United StatesSmell of the room was musty. Hold on my credit card is still there.
Grab and go breakfast Muffins. Beds were comfortable.
Stayed in September 2021
Reviewed: 30 August 2021
Gene
United StatesBreakfast needed some meat.
Everything worked, was clean, breakfast was meager but tolerable.
Stayed in August 2021
Reviewed: 18 August 2021
Liz
United StatesThe pool wasn't working
Quiet clean and quick to every where we went
Stayed in July 2021
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