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  5. Reviews of Fairfield Inn & Suites Toledo North

Reviews of Fairfield Inn & Suites Toledo North 3 stars

5685 Benore Road, Toledo, OH 43612, United States

#12 of 16 hotels in Toledo

Guests' Choice

Review score

Based on 120 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.2

  • Location

    7.6

  • Facilities

    6.6

  • Staff

    7.5

  • Value for money

    6.6

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Showing 1 – 25

  • Reviewed: 21 November 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Had reserved two rooms Room. #1 opened refrigerator and there was a left-over Wendy's Frosty left in there. In the bathroom, sink not clean (hair and something stuck to sink) Room #2 The refrigerator had something sticky spilt in it and was not cleaned off. YUK!

    It was in a convienent location.

    Stayed in November 2022

  • Reviewed: 8 November 2022

    8.0
    We will return but only once the ammenities are repaired ..The price was not really justifyed i gue
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The gym and pool were both out of order but we were never told before booking and we payed for this cause i use both in my travels..

    Great location and comfort

    Stayed in November 2022

  • Reviewed: 20 September 2022

    7.0
    Satisfactory except for thr employees knowledge of inner workings
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    I made a reservation here but when I gave my CC to the front desk for damage deposit, they charged me the price for the room as well, effectively making me pay double. The girl at the front desk assured me that my money would be returned to me. This morning I find that they have taken my money and the front desk associate did their job horribly.

    Most of the staff was very helpful and friendly.

    Stayed in September 2022

  • Reviewed: 19 September 2022

    8.0
    a nice hidden gem but could improve some things.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    They were currently doing construction so the door right outside my room that lead to outside was propped open with a rock, all night long. Obviously, this wasn’t safe. Also because of this, bugs were coming in because they were attracted to the light right above the door to my room, there were tons of them. I reported this to the front desk and she said that she would have someone come and take care of it but when I checked out, all of the bugs were still there. You could tell that this had been going on for quite sometime so I don’t know how anyone could overlook this. Wallpaper was peeling off the walls. Air Conditioning Unit could use a good cleaning, I operated it by using a hand wipe.

    close to stores,restaurants. it was really nice inside, hot breakfast. the staff was great!

    Stayed in September 2022

  • Reviewed: 29 August 2022

    7.0
    mediocre at best
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Area had mostly fast food to eat and nicer restaurants were 7-10 miles away. my mistake when booking. pool was filthy and the fire alarms went off twice that night.

    price was reasonable and it was close on and off to route 75

    Stayed in August 2022

  • Reviewed: 21 June 2022

    7.0
    Good
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The knob to adjust the temperature on the a/c was missing. The TV remote was VERY hard to change channels with. There were no wash cloths in the bathroom.

    Stayed in June 2022

  • Reviewed: 29 April 2022

    7.0
    adequate
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    not close to amenities

    close to interstate

    Stayed in April 2022

  • Reviewed: 28 March 2022

    8.0
    not bad some good some bad but wasn’t as bad as I been on
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    hot tub was ice cold and pool was nasty dirty

    pretty clean

    Stayed in March 2022

  • Reviewed: 4 February 2022

    6.0
    Really disappointed that the hottub wasn't in service. It was the main reason I booked your hotel.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 4 nights

    Eggs were rubbery and tasteless. It was ok. Not a huge selection. Coffee pot in room wasn't clean.

    Liked the biscuits and gravy and the sausage.

    Stayed in February 2022

  • Reviewed: 19 December 2021

    8.0
    The stay was just right a quick unexpected getaway.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    I didn't like the fact the the curtains didn't close all the way so the lights from cars shined into my room.

    The location was nice. There was a Meijer's across the street and restaurants surrounding the hotel as well.

    Stayed in October 2021

  • Reviewed: 10 November 2021

    7.0
    Good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    I stayed three nights, once I checked out I realized my card was double charged for an extra $330 dollars. I understand some hotels do a security deposit or hold on the card but it was never mentioned to me it would be double my whole stay and held for 7-10 Buisness days before returned. Was going to return to this hotel for another stay this weekend as I travel here often but the extra amount they are taking out at a time I don’t agree with.

    staff was nice , very clean and comfortable.

    Stayed in November 2021

  • Reviewed: 12 September 2021

    7.0
    It was a place to crash.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Smell of the room was musty. Hold on my credit card is still there.

    Grab and go breakfast Muffins. Beds were comfortable.

    Stayed in September 2021

  • Reviewed: 30 August 2021

    7.0
    Convenient & Fine
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast needed some meat.

    Everything worked, was clean, breakfast was meager but tolerable.

    Stayed in August 2021

  • Reviewed: 18 August 2021

    8.0
    Very good
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The pool wasn't working

    Quiet clean and quick to every where we went

    Stayed in July 2021

  • Reviewed: 8 August 2021

    8.0
    My family came down for Champion Force Nationals competition, our stay was really good.
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Shower curtain rod was falling outta the wall. Breakfast could of been better, brown paper sacks weren't really enough.

    Very friendly staff and clean.

    Stayed in July 2021

  • Reviewed: 25 July 2021

    6.0
    Pool is closed for maintenance
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    It ended up taking longer to our destination due to construction. Pool was closed but this was not apparent at time of booking, it was indicated hours were changed due to COVID. Breakfast only bag to go with very limited hours. Nowhere to walk or sit outside. Bottom sheet did not fit bed.

    Clean and adequate

    Stayed in July 2021

  • Reviewed: 5 May 2024

    1.0
    Do not trust Booking.com
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    We could have been told the property was closed.

    We drove out of town and when we got to the hotel it was border up. Booking.com did not tell us they had a fire a 4 months prior. There were no hotels because everyone had traveled for the solar eclipse. We had to turn around and drive home.

    Stayed in April 2024

  • Reviewed: 17 December 2022

    1.0
    didn’t stay closed better not take money from account it said non refundable
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    this property was closed never notified I have pictures of it being closed had to find another place and paid more than what we’re paying at a different place

    Stayed in December 2022

  • Reviewed: 19 November 2022

    4.0
    head desk lady was a crab…reaked of marijuana
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    smelled like marijuana 100% of the short time I was there

    nice right off expressway

    Stayed in November 2022

  • Reviewed: 9 November 2022

    10
    clean and comfortable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    location

    very clean and comfortable

    Stayed in November 2022

  • Reviewed: 16 October 2022

    1.0
    Very disappointing and dirty.
    • Business trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    the first room we were given the door would not lock. A staff member came up and tried to reprogram the lock,but it didn’t work. They gave us another room. We put our stuff in the room very quickly because we were running late for an event so so we didn’t get to check the room out inside. We only made sure the lock worked before leaving. We got back to the room very late. we went straight to bed. When I woke up in the morning I went into the bathroom and there was a used towel hanging over the shower that had a large brown stain smeared a crossed it. Neither one of us had used the restroom until that moment. it was gross. very dissatisfying.

    Stayed in September 2022

  • Reviewed: 3 October 2022

    3.0
    Poor
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    That we were not given the room I booked on booking.com. To get the room I booked on booking.com they wanted to upcharge us.

    The cleanliness

    Stayed in October 2022

  • Reviewed: 29 September 2022

    1.0
    Sucked.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Everything

    NOTHING

    Stayed in September 2022

  • Reviewed: 26 September 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Extremely over priced. The shower was dirty and the toilet was not clean. There was a crack throughout the tile in the bathroom and the wood was rotting on the dresser. Very outdated. The coffer pot in the room was non functional and the breakfast was a little bare.

    The bed was nice, not solid and hard like most. The breakfast was decent.

    Stayed in September 2022

Showing 1 – 25

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