1402 Richmond Road, Williamsburg, VA 23185, United States
#36 of 73 hotels in Williamsburg
Guests' ChoiceBased on 282 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
8.9
Facilities
8.1
Staff
8.9
Value for money
7.9
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End of dialog contentReviewed: 15 April 2024
Sue
United StatesIt was delicious, lots of food options. The staff taking care of the area was very nice and helpful.
Stayed in April 2024
Reviewed: 18 January 2024
Ronald
GermanyEverything was as we expected it.
Stayed in January 2024
Reviewed: 26 December 2023
Denise
United StatesThe rooms were a little smaller than what I expected and the water pressure in the shower wasn't that great.
I enjoyed the breakfast
Stayed in December 2023
Reviewed: 9 September 2023
Michael
United StatesGood breakfast and all staff were great
Stayed in September 2023
Reviewed: 3 September 2023
Jennifer
United StatesNeeds a little update
Location, excellent breakfast, friendly staff
Stayed in September 2023
Reviewed: 28 July 2023
Karen
United StatesThe beds were uncomfortable.It had a damp smell.
Liked the breakfast . The pool was nice.
Stayed in July 2023
Reviewed: 16 July 2023
Mary
United StatesParking was limited
Clean, staffing, breakfast. Location
Stayed in June 2023
Reviewed: 28 June 2023
Diane
United StatesLocation, room was ok but nothing great. Old smell. Ended up just leaving early.
Free breakfast
Stayed in May 2023
Reviewed: 26 June 2023
Donna
United Stateslocation and size of room
Stayed in June 2023
Reviewed: 10 June 2023
Carolyn
United Stateslocation and friendly staff
Stayed in May 2023
Reviewed: 30 May 2023
Lynn
United StatesThe staff was great, and the location was good.
Stayed in May 2023
Reviewed: 18 April 2023
Deborah
United StatesI don't think it's a good idea to keep a coffee maker in the bathroom. Any consumables within 6 feet of the toilet is in an unsanitary zone.
The cleaning and front desk staff were so helpful! The location is near many restaurants and within walking distance of a grocery store. The iron and the hair dryer worked well. The desk was spacious and allowed me to get work done. Check-in and check-out processes were simple. I had sufficient towels to last me a few days if necessary. The pillows weren't too puffy ( I hate inordinately high pillows) and the bed was comfortable.
Stayed in April 2023
Reviewed: 21 February 2023
Mary
United StatesNot enough food choices at breakfast
Clean, nice staff
Stayed in February 2023
Reviewed: 30 January 2023
Lori
United StatesThe distance to vending machines were quite a distance. My husband and I both have bad knees, so having to walk so far was not ideal. When I asked the front desk clerk were there anyone machines closer she answered that she didn't know of any in the building. And that we should use the "market". Another visitor informed us that there was one all the way down at the end of the other building on level 2. The clerk was rude, and asked us why we even asked her. We did not see her again during our stay. That was the only incident. We didn't get her name, but she was a young girl with long braids.
We really enjoyed our room. King suite. It was extremely cozy and comfortable. The only thing was it was stuffy, because the ac did not cool properly. Sonya at check-in was so very nice! As were the 2 check out clerks.
Stayed in January 2023
Reviewed: 17 November 2022
Jenine
United Statesna
location
Stayed in November 2022
Reviewed: 11 October 2022
Andria
United StatesNothing
Wonderful
Stayed in October 2022
Reviewed: 21 September 2022
Cynthia
United StatesBreakfast was good. Many choices. Location was good. Parking was adequate. Surroundings looked safe.
Stayed in August 2022
Reviewed: 19 September 2022
Kristin
United StatesThe rooms were a bit small.
The hotel was clean, and the breakfast was good.
Stayed in September 2022
Reviewed: 25 August 2022
Gina
United Statesbreakfast was great
Stayed in August 2022
Reviewed: 20 August 2022
Darnell
United StatesParking
Location was easy to find. Breakfast was good.
Stayed in August 2022
Reviewed: 11 August 2022
Kevin
United StatesThe bed although it was King size bed it was tooooo soft! The plug situation was very disappointing! I had to walk a long way to find a charger because your store doesn't sell chargers and the plugs in the room were not capable to my wire! USB port none!
The young lady at the front desk was very inviting and courteous to me as soon as I entered the hotel(SHAUNTI) as the day and night went on she became even more useful with the information that I needed to make my stay a great one!
Stayed in August 2022
Reviewed: 9 July 2022
Jennifer
United StatesAble to check-in early. Room and bathroom were CLEAN (so refreshing after two years of lack-luster covid hotel experiences). Plenty of towels. GOOD morning coffee, and ample breakfast options. Responsive, prompt front desk staff.
Stayed in July 2022
Reviewed: 6 July 2022
Denise
United StatesRequested , handicapped accessible one grab bar to get in and out of the bathtub and standard height toliet isn't what I expected. The wall side of bed was to narrow for the wheelchair. No straight chairs in the room. As I was checking out I shared my dissatisfaction. Was told I should have requested a wheelchair accessible room.that would have a roll in shower.... Please education staff so they can communicate better to guest the different in accommodations
Quiet
Stayed in June 2022
Reviewed: 4 June 2022
William
United StatesThere wasn’t an outdoor pool or outdoor seating area.
The staff was extremely friendly and made us feel welcomed. They asked about our day and were available for anything we needed.
Stayed in June 2022
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