101 Wilshire Boulevard, Santa Monica, Los Angeles, CA 90401, United States
#180 of 384 hotels in Los Angeles
Guests' ChoiceBased on 274 hotel reviews
7.8Cleanliness
8.4
Comfort
8.5
Location
9.2
Facilities
8.2
Staff
8.6
Value for money
6.9
Free WiFi
8.0
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End of dialog contentReviewed: 4 June 2024
Alex
United KingdomSome of the rooms are slightly outdated, but overall good
A wonderful location. The bike rentals were absolutely ideal to cycle along the Santa Monica promenade
Stayed in May 2024
Reviewed: 30 April 2024
Mary
United StatesSoon will need facelift
Bungalow was quaint Staff experienced
Stayed in April 2024
Reviewed: 11 April 2024
Kirkland
United StatesRoom was very small. Housekeeping did not replacement coffee or cups. Had to call and request more than once during a four night stay.
Staff was very friendly and helpfull. On site spa was very nice.
Stayed in April 2024
Reviewed: 18 March 2024
Laurel
United StatesAir conditioner was extremely loud in our room. They use iPads for service requests and ours was programmed to the room next door so our room service order went back to the kitchen and was delivered back cold. Called in breakfast order and it was delicious!
Staff was wonderful and overall it was a wonderful short stay. The spa treatments were great! Enjoyed the lobby bar and lunch at Fig was terrific.
Stayed in March 2024
Reviewed: 9 March 2024
Robert
CanadaThe bath towels were hard Motel 6 have softer towels
Great location, clean
Stayed in March 2024
Reviewed: 5 January 2024
Claudia
MexicoHousekeeping service was terrible. I had to call almost every day to get my room cleaned Terrible elevators. Service one wasn’t working so employees and carts were using guests elevators. Waiting lines all the time. It’s not nice for a so expensive hotel
Mostly nice. The food great
Stayed in January 2024
Reviewed: 19 December 2023
Ahmed
United StatesOverall nothing major that we didn’t like … The suite we took on the fourth floor is barely seeing the ocean ! The trees obstruct the view so much ! so in my opinion it should not be listed as ocean view !!
The hotel is very nice All the staff that saw were wonderful It has very nice location in Santa Monica The restaurants are nice ! Soko Sushi restaurant is exceptional!!
Stayed in December 2023
Reviewed: 1 December 2023
Eileen
United StatesA bit pricey.
Beautiful property and great location.
Stayed in November 2023
Reviewed: 30 November 2023
Farid
AzerbaijanThe hotel is rather old and was not up to expectations. 5 stars fit only for the location.
Stayed in November 2023
Reviewed: 29 November 2023
Mccarthy
United StatesRoom was very "dated".
Stayed in November 2023
Reviewed: 25 November 2023
Israel
MexicoRoom, old furniture
Staff
Stayed in November 2023
Reviewed: 27 October 2023
Binoo
United Arab EmiratesOld hotel and not worth the price.
Good location
Stayed in October 2023
Reviewed: 28 August 2023
Mogog
Cayman IslandsThe spa is nothing to write home about for a property of this calibre and the pool area can get cramped when it's busy - we managed to find chairs when we went but others weren't so lucky. And the suites need balconies!
The hotel is in a brilliant location and service is incredibly friendly and attentive. We chose a suite to have space for our two kids and it worked really well. The ocean view from the windows was stunning - just a shame this section of the hotel doesn't have balcony's to enjoy though! The restaurants are brilliant - from the coffee shop for early morning coffees and pasties to the restaurant serving brunch on weekends the pool area serving food and drinks. Guest services were super helpful finding bike rentals for us and we used the street car to get a ride back from the beach - much easier than carrying the kids up the hill! We loved walking everywhere from the hotel. Would definitely stay here again!
Stayed in August 2023
Reviewed: 7 August 2023
Angela
United KingdomThe amazing tree, location was great.
Stayed in July 2023
Reviewed: 2 August 2023
Nasser
Saudi ArabiaNot really a Fairmont standard, the rooms and hallways are outdated and very old. Clearly requires a refurbishment!
The location is amazing, the staff went above and beyond to make out stay comfortable. The pool is nice and the beds are comfy.
Stayed in July 2023
Reviewed: 2 July 2023
Wirick
United StatesNo fans in the bathroom Elevators are wonky and don’t work exactly as they are supposed to.
Rooms were nice and clean. Staff was very nice.
Stayed in July 2023
Reviewed: 29 June 2023
T
United KingdomNoise from the bungalow at weekend. Not being able to sit by pool people next to us on grass said they were in on a day pass which seems a bit unfair on guests as it’s a big hotel with very limited pool space
Location great. All good we had in hotel great. Staff all very helpful
Stayed in June 2023
Reviewed: 20 June 2023
Katherine
United StatesI have to ding on the facilities - the elevators were a disaster all weekend (we got an apology letter but nothing else), the phone needed assistance to work, the iPad didn’t work at all, and the entire place could use a refresh if we’re honest. Also, the pool area closes too early — 8 PM in the summer?
I liked the hot tub. Arianna was nice. The food was decent. Location unbeatable. Beds were comfy. The beach area is great!
Stayed in June 2023
Reviewed: 18 June 2023
Robert
GermanyLocation with the street separating the hotel from the beach area was not ideal but still good. Hotel is somewhat outdated what also gives it this “old” Hollywood charm though.
Staff was superb and professional.
Stayed in June 2023
Reviewed: 17 June 2023
Irene
AustraliaLocation and size of room
Stayed in May 2023
Reviewed: 8 June 2023
Meshari
Kuwaitbest hotel in Santa Monica
Stayed in June 2023
Reviewed: 20 April 2023
Peggy
Switzerlandbathroom appliances were dripping and secondary drain was filthy(the „overflow“ one that is visible)
great position, nice pool and set up
Stayed in April 2023
Reviewed: 17 April 2023
Giba
ItalyTwo restaurants in the Hotel, both closed on Sunday! You would not expect that in a 5 stars property at minimum 600€ a night.
Nice place as it should be a Fairmont.
Stayed in April 2023
Reviewed: 11 April 2023
Desiree
United StatesThe carpet in the hallways needs to be updated. My bathroom tub had a crack in it that seemed to have been attempted to be repaired.
The facility was close to shopping and the beach. The facility was clean. The staff was excellent.
Stayed in April 2023
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