901 North Pollard Street, Arlington, VA 22203, United States
#80 of 108 hotels in Arlington
Guests' ChoiceBased on 4 apartment reviews
8.2Cleanliness
9.0
Comfort
8.5
Location
9.0
Facilities
7.5
Staff
8.0
Value for money
7.5
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Reviewed: 20 February 2024
Grant
United StatesThe customer service not being on top of things and requiring me to constantly go thru every portion of the trip to ensure accuracy and just being able to use the amenities
The actual place was nice. But the check in changed me from 1 guest to 6 guests. I didn’t get any check in info until the day after ,didn’t know the apartment front desk had to look and do way beyond job scope. Had to email constantly with the hosting group everyday several times a day and got several different checkout information. Instead of just having a check in/check out sheet I had to call the website to get it because I couldn’t get into the WiFi to work from home which cause me to leave and work else where until I could get the information over the phone and then I finally received check in info but it was over 10+ different emails which when working and traveling is a lot to deal with. My recommendation keep it short and simple and print it out I the apartment and maybe be more on top of the stays because I had a really bad experience and would never rent again
Stayed in February 2024
Reviewed: 9 September 2022
Regragui
ThailandThere are no comments available for this review
Stayed in August 2022
Reviewed: 11 May 2023
Flor
Costa RicaThere are no comments available for this review
Stayed in May 2023
Showing 1 – 4
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