We paid cash for dinner. The next morning at breakfast we were told they didn't accept cash. The next morning the Starbucks wouldn't accept cash either. We were confused. I spoke to two reservations clerks and they were also confused!

Breakfast was good. Location was excellent.

Stayed in March 2024

Restaurant for was terrible. Breakfast was better.

Good size room, modern. Easy to check in.

Stayed in March 2024

We had no bath towels upon arrival. Also, there was no information regarding the on-site food facilities or info on the TV.

The bed was comfortable and the room was spacious.

Stayed in January 2024

It’s a bit costly and doesn’t include morning breakfast in the room price.

Everything was good here and we loved staying.

Stayed in November 2023

The gate in the parking lot didn't always recognize our room keys

Great location, nice grounds and kind staff

Stayed in November 2023

Needs updating, but it looks like they are in the process of doing that.

You can't beat the location. Large rooms right across from a beautiful beach. Very quiet and peaceful.

Stayed in November 2023

Nickel and diming of services offered at resort.

I liked the location next to the beach. Facilities and amenities are commendable.

Stayed in September 2023

The jacuzzi and pool seems like they should have been renovated in 2021.

Great resort feeling but perfectly located near the pier!

Stayed in September 2023

Room price is a little high!

Convenient! Near the beautiful beach!

Stayed in August 2023

The property was located in a nice area

Stayed in July 2023

Hidden resort fees. $20 a day to park but less than having to pay at the gated entrance. Expensive $7 bottles of water at the room. Passes for bottled water at front desk.

Good room. Clean and comfortable ocean view with outside chairs table and single chaise.

Stayed in August 2023

For a resort style hotel, the facilities and management thereof is outdated.

Location

Stayed in August 2023

Having to carry dirty beach chairs given to us by the hotel all the way across the street. Ridiculously expensive café

bike rentals. Dinner/ smores around the fire tables.

Stayed in August 2023

The location

Stayed in August 2023

lack of reception and bar staff meant long waits for service

Stayed in July 2023

This review has been hidden because it doesn't meet our guidelines.

For one, we were the 3rd person in line to check in and it took 45 minutes to get our turn. There was a line of 20 people behind us, some of whom left understandably. A first impression is everything. For the amount of money it costs to stay here, there should be a full staff at 4pm when check in occurs daily. That's a no brainer. They also should have had a beautiful drink station with fresh lemon/cucmber water while people waited but there was nothing. The jacuuzi is WAY too small and was green with algae, but the pool was great. And the music at the pool was blasting too loud all day. Could be a bit more subtle and still be fun. We also ordered a poke bowl from the pool snack shack- you know raw fish lol and it took 45 minutes for them to make it. There are no dog poop bag stations or cigarette trash receptacles around the property - so people left their dog poop on the lawn and cigarettes which no one cleaned up for 3 days. Our room had quite a few unusual flaws. The bathroom did not have a fan or a heat lamp so everything in there stays wet and foggy. The shower head wouldn't turn on all the way and water was coming out of the faucet instead. Also our sink got clogged because the sink stopper was broken. Our time was short so we didn't ask to have a plumber come fix anything but they should check all units after every guest. They give you a laughable 2 bottles of Costco water upon arrival and charge $7 for a tiny water in the room. For a resort, that should be unlimited. The key cards had problems often going in and out of the gate which we had to have reset a few times. And there is no one at the entrance or exit to help you.

We loved our room with the chaise lounge facing a quiet tree and garden. We were steps from the ocean as well as the pool, shuffle board and it was easy to park near our building. The pool was great. It was my mothers 80th birthday and she felt like she was in heaven. My 6 year old loved all of the mini golf, outdoor chess and the pool. We had amazing mahi tacos from the Set and really terrific Poke bowl from the Terrace. We were close to many amazing restaurants. We visited the zoo, the pier, rode bikes, went 2xs to the Natural History Museum butterfly garden. We really didn't want to leave.

Stayed in July 2023

Close to the beach

Stayed in July 2023

you are understaffed and you need a concierge desk/staff. Your front desk constantly had a line of at least 6 people, we gave up at one point the line was too long. We booked a king room with a balcony, got sent to a queen double room with no 'heads up fyi we are NOT giving you the room you booked' at all. was surprised and had to beg for a fix. You were appraently sold out. could not find my room reservation to begin with . Your front desk staff is inundated with guest requests that should go to a concierge like waters/ bike vouchers, tours, questions and your clear understaffing made it uncomfortable and long waits for everyone at the hotel.

location in SB / room comfort / beautiful lobby and view of the ocean from lobby nice

Stayed in July 2023

Our room was by the pool and they were doing construction 3 rooms away.

Location

Stayed in June 2023

Our room was not the room we booked for. We asked for an ocean view room, instead we got a room facing a parking lot. I will contact facility and ask for a refund of the additional fees for an ocean view room.

The resort is beautiful and the staff was great.

Stayed in May 2023

the bar was extremely noisy with lots of people partying and TV very loud.

everything was perfect

Stayed in May 2023

balcony overlooking a dumpster building for $750- really?

location

Stayed in April 2023

-room AC did not seem to cool room -sheet count was very low -bed mattress were very uncomfortable -pillows were uncomfortable -had to call room service 3 times for extra towel sets -refrigerator did not get very cold

-clean -ample parking -friendly staff -good restaurant -quiet room -outdoor games -great pool -great location to beach

Stayed in April 2023