The fact that the bar and restaurant dont serve until 4pm.

Loved the rooms, location, staff.

Stayed in March 2024

Can hear a lot of people walking around, and very noisy hallways ^Firebrand is always our go to and has never steered me away from staying Don’t like the hot tub isn’t back yet :(

Everything was great! The bed could use some more comfortable pillows They use to have the nicest makeup wipes for the women, they were full towels which she loved very much

Stayed in February 2024

great location close to the station and downtown Whitefish. We were made to feel very special and loved the coffee after a day of snow activities. Make this a go to in Whitefish

Stayed in January 2024

Great central, clean hotel

Stayed in November 2023

Room was small, for what they charge thought it would be spotless. Carpets were dirty, light fixtures were dirty. When u pay that much it should be clean

Location

Stayed in December 2023

The gal who checked us in did not reflect the standards of the hotel.. We arrived early and she said she would text us when our room was ready, but didn't so when we finally returned to the hotel and found out the room was ready and waiting we were a little miffed as had been constantly checking for a text message which never arrived and we didn't even get an apology. She then failed to tell us all the amenities the hotel offered, so those I learned about by overhearing the other receptionist telling another couple checking in the same time as us. She also incorrectly booked airport transportation for us... fortunately I double checked the day we were leaving and the transportation was down as picking us up from the airport instead of taking us to the airport! The first impression should always be excellent and the hotel failed in that regard on this occasion due to the incompetent receptionist. Our shower leaked, soaking the bath mat but other than that the room was very nice and very comfortable.

Truly felt like an upscale hotel and the central location was perfect. We enjoyed the happy hour in the bar and appreciated the complimentary airport shuttle.

Stayed in October 2023

Had to ask for cleaning services each day

Stayed in September 2023

No refrigerator or microwave in room.

Very clean and friendly staff.

Stayed in September 2023

A little expensive

Fantastic location!

Stayed in June 2023

While it has all those good features, its not a $700/night hotel. Net Net, Its a 400-500$/night hotel

good location, close to restaurant, good bar/restuarant.

Stayed in July 2023

Clean, pet-friendly - very nice. Good parking. Terrific location.

Stayed in April 2023

The restaurant was great, food awesome! A kids friendly menu would have been nice.

Very nice hotel! Enjoyed our stay!

Stayed in June 2023

Could not make a new reservation for my travel next month. Person at front desk did nit know how to make reservations

Lovation. Easy to find good parking

Stayed in June 2023

Nothing

The location suited our travel plans as it was close to the Amtrak depot in Whitefish. It was also close to the centre of town with good shops and restaurants. We found the roof patio a great idea.

Stayed in May 2023

hot tub and roof patio

clean and great location

Stayed in May 2023

nothing

everything

Stayed in April 2023

Very comfortable room, "cool" vibe with the art work, nice bartender (Pat), great fireplace and live music in the bar. Friendly front desk. Easy to walk to restaurants and cute shops-great location.

Stayed in March 2023

lobby bar had poor service, waited almost an hour for 2 drinks

location, style, hot tub

Stayed in January 2023

breakfast was ok, potatoes & coffee was good, but the Biscuits & gravy, Eggs Benedict not great

The ambiance, furnishings, decor, everything about the way it felt. Happy Hour & dinner really fun & delicious. The roof top jacuzzi, Xmas trees, igloo & fire pits were amazing / jacuzzi temperature was just right, made my day!

Stayed in December 2022

needs more hooks on wall to hang winter coats.

location and vibe

Stayed in December 2022

We had 3 rooms and checked out on a quiet Sunday off-season and they couldn't manage to give us one room past noon.

Great location with easy walk to restaurants and shops. Good bar and gym. Rooftop patio and hot tub was nice.

Stayed in October 2022

Staff was good for the most part . Some were more helpful than others. I think they were very busy on Sunday and could have used another person during certain hours. The bartender didn’t notice us sitting at the bar and continued talking to another employee without acknowledging us for a bit. A simple nod to let us know they saw us would have been sufficient.

Everything about the hotel was just beautiful! Loved the decor of the lobby and common spaces. Our room was super as well.

Stayed in September 2022

Storage

Comfortable bed and nice decor, great shower and great tv

Stayed in September 2022

Excellent location, ultra friendly staff, and great rooms. The bar is a great place to hang out and loved the live music on the weekend. Location is perfect as you can walk to all the shops, bars, and restaurants. Would definitely stay here again.

Stayed in May 2022