544 West 48th Street, Hell's Kitchen, New York, NY 10036, United States
#345 of 418 hotels in New York
Guests' ChoiceBased on 213 hotel reviews
7.4Cleanliness
7.4
Comfort
7.5
Location
8.7
Facilities
7.2
Staff
8.2
Value for money
7.8
Free WiFi
8.1
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End of dialog contentReviewed: 3 June 2024
Ang
SingaporeNo daily cleaning service, but that ok for us. We keep the toilet clean and throw our rubbish every day on the way out from the toilet. The person in charge do change our towel after the 3rd night.
We stayed for 6N, and the person in charge was helpful. Requested for extra floor tower and toilet roll, he replace it. The hotel has everything we need, nearby Times Sqyare, walking distance to Port Authority etc. The room has small kitchen where we can do simple cooking was very helpful. Thank you.
Stayed in June 2024
Reviewed: 24 April 2024
Icyairboi
United KingdomNot as nice as pictures cold atmosphere
Good location nice staff got first floor as no elevator
Stayed in April 2024
Reviewed: 11 April 2024
Sorin
SwitzerlandVery loud, the windows were not isolating
Good location, kitchen, affordable price for New York
Stayed in April 2024
Reviewed: 4 April 2024
Timmy
SwedenThe location was great for the price. 10 minute walk from Time Square. Friendly staff got my room ready early!
Stayed in March 2024
Reviewed: 21 March 2024
Eleni
GermanyBot someone constantly at the reception
Great location!
Stayed in March 2024
Reviewed: 4 March 2024
Ximena
SpainThe only downsides was the lack of water pressure in the shower and the beds were a bit harder than what we accustomed.
The location was fantastic. We had Times Square around a 15 minute walk away and the subway was a 10 minute walk away.
Stayed in February 2024
Reviewed: 21 February 2024
Mallory
FranceNot enough water pressure We only saw the receptionist once, the rest of the time there was nobody at the reception no matter at what time of the day or afternoon. When we arrived at night there was a paper at our name with the access code to our room which means anyone could have taken a picture of the code and go in our room while we weren’t there. The luggage room is accessible to anybody since the door has no lock which means anyone could open your bags or leave with it since there is no supervision of who comes in with what and who comes out with what. That is the only bad point for me. Otherwise excellent value for money.
The location, around 15min walk from times square and the bus station to the airport. Metro is less than 10min walk from the hotel The room was clean and having a tiny kitchen was practical Quiet at night and early in the morning Comfy bedding Very good value for the price paid. I will definitely stay again.
Stayed in February 2024
Reviewed: 14 February 2024
Luz
SpainAnything
The location was perfect, just in the center of Manhattan and 10 minutes walking from Times Square
Stayed in February 2024
Reviewed: 7 January 2024
Jean-michel
FrancePresence of a second chair in the room without needing to ask for it but request very quickly satisfied
this hotel perfectly met our expectations; exceptionally quiet location 12 minutes from the 50th metro station. Also note the kindness of the owners
Stayed in November 2023
Reviewed: 30 December 2023
Benjamin
FranceThe main negative point is that the room is quite dark, because the window is opaque, which really is a bad idea. When the window is open, there is more light.
Prices in NY were incredibly high, so I chose this hotel which was more affordable. Not great, but decent given the circumstances. The bed was reasonably comfortable (which was important to me), bathroom is ok. But it's all very basic.
Stayed in December 2023
Reviewed: 24 December 2023
Iryna
United StatesGood location
Stayed in November 2023
Reviewed: 8 December 2023
Ashvin
AustraliaRelatively smaller room to what we expected
Super close to time square . Bathroom was kept clean and tidy. Overall it was a good stay
Stayed in November 2023
Reviewed: 7 December 2023
Michelle
United KingdomIt's a little dated but perfectly fine for a holiday where you don't plan to stay in the room much.
It was well placed to walk along to times square
Stayed in December 2023
Reviewed: 29 November 2023
Emanuela
Italythe stairs and we were only at second floor
location is amazing
Stayed in November 2023
Reviewed: 28 November 2023
Julie
United KingdomUnfortunately no lift so difficult for one member of our party.
Nice hotel, ideal location, friendly and very helpful staff.
Stayed in September 2023
Reviewed: 17 November 2023
Louise
IrelandRoom and bathroom clean. stairwells and corridors a bit grubby, great location for shopping and beds very comfy.
Stayed in November 2023
Reviewed: 19 October 2023
Franziska
GermanyAmazing location.
Stayed in October 2023
Reviewed: 10 October 2023
Jana
GermanyVery slow wifi; almost no daylight because the windows were covered in black foil
Spacious room; windows facing the back yard so it was pretty quiet for this central location
Stayed in October 2023
Reviewed: 8 October 2023
Ana-maria
SwitzerlandVery. Small even for 1 person. Not Enough water pressure in the shower. The hair drier didn’t work . To go to the 2th floor there is a very narrow stair, dangerous with luggage I
It had a small kitchen, I didn’t use it but it is nice just in case. Lots of light in the room.
Stayed in October 2023
Reviewed: 29 September 2023
Bridget
New ZealandFriendly staff and kitchen in room. Good location
Stayed in September 2023
Reviewed: 24 September 2023
Abdul
Saudi ArabiaNo Elivator
I stayed for 3 nights. Good location ( 10 mins walk to Time square) Hotel was very clean And it comes with ( microwave, refrigerator, stove, and utensils).
Stayed in September 2023
Reviewed: 13 September 2023
Piotr
PolandLocation
Stayed in September 2023
Reviewed: 23 August 2023
Jean-marc
CanadaNoise level due to room being on the 2nd floor
Location
Stayed in August 2023
Reviewed: 11 August 2023
Alberto
SpainDon't like the stears. No lift
Stayed in August 2023
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