Bedding was terrible. Not a very comfortable bed.

Location was good for my business.

Stayed in May 2024

Terrible food. This was the second time I stayed due to vicinity to my engagements, but the food is really bad.

Stayed in January 2024

Had a lot of trouble with the Internet at nigh. When we called the front desk for assistance the young clerk was rude and abrasive and hung up on us. It would have been better if she hadn't answered the phone at all, because at least then it wouldn't have been an unpleasant end to our day.

Stayed in August 2023

Nothing really that I didnt like. Well besides the snow that that we got hit with lmao

I like the bar and fireplace

Stayed in March 2023

Pillows were not comfortable, but bed was. House keeping only cleaned bathroom, didn’t provide new towels or make bed. Also knocked on door at 9 in morning to do cleaning. We were still in bed. Had to tell her to come back later. If someone talked in hallway or knocked on other doors, we could hear them.

Modern facility. 24 hour gym. Close by restaurants, yet quite place. Most of the receptionist were very friendly during our 2 nights stay.

Stayed in November 2022

The guest were rude. Up loud all night.

This place is very nice, clean and convenient.

Stayed in April 2022

that the pool was closed. if I had known that I would’ve booked elsewhere

Stayed in March 2022

Shower drain was clogged, that's gross. Also the light in the entryway did not work

Staff were all friendly and helpful

Stayed in November 2021

When we got into our room for the first time, there was a wrapper and a wet face towel left out on the sink counter. There was also trash in the trash can. It was a little off putting, we thought we might have walked into a room that was already occupied.

Friendly and personable staff, comfortable bed, nicely decorated

Stayed in October 2021

Didn't like that the pool was closed.......

Everything was clean and nice. Very comfortable, we really enjoyed our stay.

Stayed in August 2021

Tv in our first room didn’t work so we had to change rooms. Luckily we were able to still have a king bed. Didn’t like how you had to pay for breakfast

Comfy Beds, modern design, and spacious shower

Stayed in July 2021

I would've liked a different approach for breakfast..more self serve.. we didn't even eat because the way it was set up didn't seem fit for the 4 girls I had with me as far as to sit and look at a menu.. My booking.com told me I could check in at noon and that was not the case. And we had to wait. The lady at the front was a bit rude about that...until I came back to actually check in. We ran out of towels by the pool from our evening swim to morning, they weren't replaced and had to use small towels next door in the fitness room.

I loved the room and the pool. I like the mini store that I can shop from and charge to my room!

Stayed in June 2021

The fact that my room door was being banged on at three am by two African American men so scary

The staff was very helpful and friendly

Stayed in May 2021

Everyone was friendly. I love staying @ Four Points.

Stayed in June 2021

I stayed at this hotel half a dozen times at least never had a problem there then on 11/02/1023 they decided to close are room down at 11:57 so I won't down to the office and asked why I couldn't get into the room they said it's after 12 and you have to extend the room or we can't let you back in and I asked why they said cuz it's after 12 I said so your saying I can't go up and get ny stuff they said if you extend the stay yes I said I don't have the money to get it they said well then I don't know what we can do then they go into the room go through my bags found my vitamax powder I use and called the police the police came checked the stuff for cocaine any drug substances and then they went on to ban me for life there over some wight powder like first of all what are you doing going through my bags in the first place that's illegal there supposed to go in get there stuff out if they left any and call the person in that room not open there bags and go through them

Stayed in October 2023

Experience in this hotel lack of organization and fairness of the hotel The 4 night room had already been prepaid via PayPal in advance with booking for my daughter Greta on a business trip day 24 SETTEMBRE arrival at the front desk there were two girls who told me they would take 100 USD deposit from the credit card instead after a careful check they blocked me twice 955.83 x2 = 1911.66 USD they did not give me the pos receipt I checked my bank and I realize this of the block and charge of 955.83 USD I had already paid everything with PAY PAL with BOOKING I asked for an explanation several times the girls at the front desk told me that you need the manager to unlock the block of 1911.66 USD and undue charge of 955.83 already paid by pay pal with booking I checked out of the hotel on the morning of Sept. 27 and Sept. 29 and Mastercard informs me that they are still blocked I am traveling in USD for work you got me in trouble by blocking 2867.49 usd to book other hotels and rental cars etc you took away my autonomy of my travel this is not fair this. as of today October 3 still all blocked I have not gotten my card money back booking after calling many times has opened a file but struggling to contact hotels

Stayed in September 2023

Rude girl at front desk. My paid for and reserved king room got bumped to a queen and I still Had to pay for King price even after asking to be compensated for them bumping me down to Queen.

Location

Stayed in September 2023

Was nothing I didn’t like Liked everything about it Will be using again

Everything

Stayed in September 2023

I was told when I got there we couldn’t have the king bed that we had reserved. There was no attempt to give us any refund or perk when the error was theirs. Room had no fridge - something I missed in the description. TV had no signal. The room had a power strip for charging phones/usb cords that, as it turned out, worked for only a couple of minutes but not through the night, meaning that we left for the second all-day drive with uncharged devices. Went to complain when we were checking out, but someone else was busy chewing out the person at the front desk for another, different dissatisfaction.

Rooms were clean.

Stayed in August 2023

Rip off. Received receipt for $30? Less than they charged my credit card.

Clean.

Stayed in August 2023

Everytime I go in as of late there is something wrong with my room. Several times it has been unclean taking as many as 3 times to get a clean room. My last experience I had taken a shower and began to relax in my bed before someone other than my spouse entered the room. Due to a room mix up with staff. After this experience I did not feel comfortable staying the entire night and ended up leaving the shortly after the incident. The staff person apologized for their mix up and offered me a 10.00 coupon for the inconvience. However, this trip was totally not worth 150 dollars I was charged.This also totally changed my comfort level with a random person having access to your room.

This location I visit frequently. I really used to feel as though it was a safe place to be.

Stayed in February 2023

Very crowded with large groups taking over the lobby with their Alcohol bottles! Loud and offensive!

Stayed in November 2022

Bryan is one of the best. he helped me out MAJOR one night while attempting to get in the building . I thank him for being alert and timely. he made me feel super safe as a solo traveler.

Stayed in November 2022

The first room I had didn’t have a privacy blind. Told the front desk and was able to get placed into another room. In that room the remote for the TV wasn’t working. After sometime of messing with it we were able to get it tuned on to finish watching some football. But then after the game went to change the channel and didn’t work. tried multiple things. eventually just ended up turning the tv off and going bed.

Stayed in November 2022