Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. New York State hotel reviews
  4. New York hotel reviews
  5. Reviews of The Chelsean New York

Reviews of The Chelsean New York 3 stars

160 West 25th Street, Chelsea, New York, NY 10001, United States

#378 of 418 hotels in New York

Guests' Choice

Review score

Based on 880 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.3

  • Location

    8.7

  • Facilities

    6.9

  • Staff

    7.9

  • Value for money

    7.0

  • Free WiFi

    8.4

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 3 June 2024

    8.0
    Would stay again
    • Leisure trip
    • Solo traveller
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Great price. Clean room and very quiet.

    Stayed in May 2024

  • Reviewed: 1 June 2024

    7.0
    Very convenient to visit a lot and not spend time in the hotel and do not expect a nice view
    • Leisure trip
    • Family with young children
    • Guest room, 2 Double
    • Stayed 6 nights

    The rooms are very small, there is no view, except a vague view from the 22nd (dixit some other people in the hotel).

    For me the most positive aspect of this hotel is that it's central, very close to all buses and subway, you can be anywhere in Manhattan in direct bus or subway in a few stops or walk if needed. It's also very calm, no noise, supermarkets close to it and a microwave in the lobby. The rooms are clean, the area is safe.

    Stayed in May 2024

  • Reviewed: 1 June 2024

    8.0
    I loved it ! Like I said staff www nice , room was nice and cool , actually roomy too ! It was great location also
    • Leisure trip
    • Family with young children
    • Guest room, 2 Queen, Corner room
    • Stayed 4 nights
    • Submitted via mobile

    Only thing was it was 3 of us so they would only put a set of 2 towels so everyday I had to request more towels but they promptly Wouk minutes would bring them up

    Good location , staff very nice , clean , they held luggage for us on check out day as our plane wasn’t leaving till later that was great

    Stayed in May 2024

  • Reviewed: 1 June 2024

    8.0
    Ok
    • Leisure trip
    • Family with young children
    • Guest room, 2 Double
    • Stayed 3 nights
    • Submitted via mobile

    No parking

    room good

    Stayed in May 2024

  • Reviewed: 31 May 2024

    8.0
    good experience I would stay there again
    • Leisure trip
    • Solo traveller
    • Guest room, 1 King, High floor
    • Stayed 3 nights

    Wish there was a mini fridge in the room

    Great location just two blocks away from subway.

    Stayed in May 2024

  • Reviewed: 31 May 2024

    7.0
    In general, it was good.
    • People with friends
    • Guest room, 2 Queen, Corner room
    • Stayed 3 nights
    • Submitted via mobile

    No breakfast

    Location

    Stayed in May 2024

  • Reviewed: 29 May 2024

    7.0
    I would definitely stay here again... however the cost was steep for what was included.
    • Leisure trip
    • Family with young children
    • Guest room, 2 Queen, Corner room
    • Stayed 1 night
    • Submitted via mobile

    It was difficult to find due to scaffolding outside. The very large window was nice however was able to completely open without any safety measures. A person of at least 300 lbs could easily fit through. Not ideal for children... or teenagers who like to joke around.

    The proximity to the subway was great. The room although small had ample space for clothing etc. Bed was comfortable and the room and bathroom were very clean.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    8.0
    Pleasant
    • Leisure trip
    • Group
    • Guest room, 1 King, High floor
    • Stayed 3 nights
    • Submitted via mobile

    Could have been little more spacious room

    Very close distance from multiple locations in nyc and affordable

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Guest room, 2 Queen, Corner room
    • Stayed 9 nights
    • Submitted via mobile

    Comfortable beds Good location Great shower Good room size

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Clean, affordable, great location.
    • Leisure trip
    • Couple
    • Guest room, 2 Double
    • Stayed 3 nights
    • Submitted via mobile

    Only had two towels when room was booked for 4, but this is nit-picking. Just a quick trip down to the front desk and they gave us more right away.

    Great location, front desk helpful when we needed extra towels, etc. Overall room was clean, beds comfy, not too noisy from outside. Would stay here again!

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    It was good
    • Leisure trip
    • Family with young children
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    The bathroom needs to retouch it had rust . The bathroom had a used small soap . The trash in the bathroom had no bags I didn’t feel comfortable to throw toilet paper inside the basket with no bag

    They had a good safety rules .

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    The loud squeak was extremely annoying
    • Leisure trip
    • Family with young children
    • Guest room, 2 Double, High floor
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom door squeaked terribly every time we left the bathroom. No tissues. Not enough towels.

    Good location. Friendly staff

    Stayed in May 2024

  • Reviewed: 24 May 2024

    7.0
    My stay in the hotel was nice!
    • People with friends
    • Guest Room, 1 King
    • Stayed 3 nights
    • Submitted via mobile

    The window of my room was not clean. The hotel need to implement cleaning process for the rooms windows.

    The location of this hotel is perfect!

    Stayed in May 2024

  • Reviewed: 24 May 2024

    7.0
    Okay for short stay.
    • Business trip
    • Solo traveller
    • Guest Room, 1 King
    • Stayed 3 nights
    • Submitted via mobile

    The air condition makes noise and there was some other noise as well. Rooms are not very clean. The limousine service is risky as the driver don’t have pos machines in car. He called someone to take the card details and take money. It means your card details are compromised. I don’t like it at all so I pay in cash.

    It’s very good location and stuffs are very good.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    7.0
    Sufficient for our needs.
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 3 nights

    There were no chairs other than desk. Towels were chintzy. No wash cloths provided. Pillows look full but collapse to nothing when under head.

    Location convenient. Friendly, efficient staff. Bed comfortable.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    I was traveling for work and this was a good, central location. The room was clean and comfortable.
    • Business trip
    • Solo traveller
    • Guest room, 1 King, High floor
    • Stayed 4 nights

    There could be more ameneties, like a coffee bar in the morning. There is some wear & tear; the property needs some sprucing up.

    The location was good for me. There is a gym - although small. The room was clean and had a nice view.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    6.0
    Fine, wish it were cleaner.
    • Leisure trip
    • Solo traveller
    • Guest room, 1 King, High floor
    • Stayed 3 nights

    Bed was dirty, sheets were too small, place smelled like cigarettes.

    I liked the location. High rooms are cool but unnecessary without a nice view. Staff was friendly.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Good stay on Manhattan.
    • Leisure trip
    • People with friends
    • Guest room, 2 Queen, Corner room
    • Stayed 3 nights
    • Submitted via mobile

    No sign of the hotel from the street. Old and worn (but clean). Staff not really excited about working there (off course depending on the person, not all the same).

    Ok area close to subway. Easy connection to JFK. Decent value for money regarding the position on Manhattan.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    6.0
    Good location, clean and decent
    • Leisure trip
    • Family with young children
    • Guest room, 2 Double
    • Stayed 7 nights
    • Submitted via mobile

    The staff were okay, not all of them were the friendliest of people. This isn’t such a big deal but it was something that I didn’t like. They gave free water at the property but only like 1-2 bottles per day. We didn’t get the room cleaned during our 1 week stay, because we didn’t want it cleaned so our water was not given. We used the water to make tea / coffee also. We are from the UK and have 5 cups of tea a day each. And there was 5 of us. Using just 2 bottles a day. We asked reception if we could have more water, but there was always hesitation. I would assume since there is 5 of us, we would be given atleast 5 water bottles.

    The location was good, near the metro (2 mins walk). And 15 mins walk from Times Square. 5 mins walk to the start of 5th avenue. We asked for the 2nd room we booked to be on the same floor as our other room- this request was granted. So we are grateful for that. There’s a small gym at the property. They give emergency tooth brushes if needed at reception. The deposit was returned quickly into my account after check out.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Guest room, 2 Double
    • Stayed 5 nights

    location

    Stayed in April 2024

  • Reviewed: 11 May 2024

    6.0
    It was a great time.
    • Leisure trip
    • Family with young children
    • Guest room, 2 Double, High floor
    • Stayed 3 nights
    • Submitted via mobile

    My family and I didn’t like how stuffy the room was. The first night there was a headache because e could barely breathe when we got to the room. Turning the a/c on didn’t help at all. We were scared to open the window for fresh air because there was no screen and didn’t want to let any bugs in. Nonetheless we came home stuffy and coughing.

    I enjoyed that Time Square was in walking distance. We were close, but not too close to hear all the commotion from the square all night long. The staff was so nice and helpful. Very efficient as well. We requested a microwave and within maybe 30 minutes the staff was there to bring it. While in the room had realized the outlet didn’t work and said he would put the request into maintenance. He did and instead of waiting maintenance came in right away (11pm) to resolve the issue.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    7.0
    Terrific location. Helpful staff. Facilities a little dated and worn but clean.
    • Leisure trip
    • Group
    • Guest room, 2 Double, High floor
    • Stayed 3 nights
    • Submitted via mobile

    The facilities were a bit tired and worn, especially the carpet and Bathroom tiles

    I didn't know breakfast was available

    Stayed in April 2024

  • Reviewed: 8 May 2024

    6.0
    It’s fine, but will not stay again
    • Leisure trip
    • People with friends
    • Guest Room, 1 King
    • Stayed 3 nights
    • Submitted via mobile

    It’s dirty! I mean IT IS VERY DIRTY!! The bedsheets, washroom, window! It was disgusting to touch anything ;(

    Location is great! Very helpful stuff and the bed was comfy!

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Okay hotel with good location to go to Chelsea art galleries. Will keep the Chelsean on my list.
    • Business trip
    • Solo traveller
    • Guest Room, 1 King
    • Stayed 3 nights

    Room was heated and cooled by a window unit which struggled to keep the temperature even.

    Clean comfortable room. No breakfast on site. Some restaurants within a 3-5 minute walk. Friendly staff. There are two grocery stores and a CVS within a block. Walked and Ubered everywhere.

    Stayed in May 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: