200 Boylston Street , Boston, MA 02116, United States
#31 of 93 hotels in Boston
Guests' ChoiceBased on 46 hotel reviews
8.6Cleanliness
9.2
Comfort
9.5
Location
9.8
Facilities
9.0
Staff
9.5
Value for money
8.0
Free WiFi
8.8
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Showing 1 – 25
Reviewed: 10 May 2024
Tsavliris
GreeceThe professional staff!
Stayed in May 2024
Reviewed: 19 March 2024
Natasha
AustraliaNo spa available
Upgraded to a suite which was very comfortable. Location was great, able to get around easily
Stayed in March 2024
Reviewed: 18 February 2024
Peter
United StatesIt’s a bit pricey, but that’s what the four seasons is.
Property was immaculately, clean, and well appointed. Rooms were super clean and super quiet. Restaurant downstairs had excellent food and great service. Everybody was happy to help you and above and beyond to make sure everything was perfect .
Stayed in February 2024
Reviewed: 17 October 2023
Jaime
United StatesCoffee offered in the lobby-level cafe is truly, deeply, inexcusably awful.
Unfortunately, there was a 'false alarm' evacuation notice on our last day (of four). Also, the middle elevator failed one day, refusing to bring any passengers up or down.
Stayed in October 2023
Reviewed: 14 October 2023
Cathy
United StatesLiked everything.
Everything was top notch from the friendliness of the staff to the beautifully decorated and comfortable rooms. It was a very special experience to stay here. The location was convenient to everything.
Stayed in October 2023
Reviewed: 22 June 2023
John
United StatesPricing was on the high side, but i feel Four Seasons knows this and spends the extra money to add as much value as they can
Location was exception. close to everything. The staff from the time you walked into the building until you walked back out was completely focused on the customer (my family). I travel 50% for my work and what really stood out was the staff , especially the folks at the front door (Valet , Bellman , etc) and the staff at the desk. When checking in the staff wanted to know what we needed and how they could make it the best trip. They realized we we heading to dinner , offered to arrange a ride and text during dinner to see if they needed to make up the sofa bed for our daughter. UNBELIVABLE
Stayed in June 2023
Reviewed: 21 August 2022
Michele
United Statesthe staff
Stayed in August 2022
Reviewed: 19 August 2022
Madhavi
United KingdomRoom facilities could have been better. No yea or coffee facilities in the room. You need to ask for a coffee machine. Sometimes, staff were a bit lax about replacing water and used coffee cups and glasses in the room.
The location, room and service were excellent.
Stayed in August 2022
Reviewed: 2 July 2022
Wende
United Statesno additional comments.
Restaurant closed due to medical reunion and a wedding. Had coffee downstairs in the coffee bar.
Stayed in June 2022
Reviewed: 20 May 2022
Ap_salerno
United StatesI was expecting an higher level of comfort and hospitality. Probably still a 5 stars hotel, but definitely at a lower level than the standard for the Four Season Hotels
Central location
Stayed in May 2022
Reviewed: 15 November 2021
Shelby
United StatesComplimentary fruit and sausage left a smell in the room.
The location is amazing! Walking distance to everything! They do a great job of navigating Covid restrictions!
Stayed in November 2021
Reviewed: 16 October 2021
Antoinette
United Statesperfect
excellent location and very nice breakfast. great service
Stayed in October 2021
Reviewed: 22 May 2023
Aisling
Irelandbreakfast not included for such a high room charge is just madness.
great location
Stayed in May 2023
Reviewed: 15 April 2023
Katherine
United StatesThey didn’t collect my room service dishes when I asked, so they just sat there all night. Food was also pretty mid. Not the best value, but I’ve seen worse.
I always like the beds and hot tubs at Four Seasons hotels. The service at this one was pretty good. Overall comfortable and decent.
Stayed in April 2023
Reviewed: 21 November 2022
Adam
United StatesPlease see above
I did not like the room service. I was not happy. We had dietary restrictions in which the chef met. However, our cheese was old, out mashed potato were not basic mashed, and we both had belly aches all night. We only ordered a salad, mashed potatoes, and some purée carrots and they charged us almost $70. In which it wasn’t even good & hurt our bellies. Not happy.
Stayed in November 2022
Reviewed: 24 April 2022
Abdullah
Saudi ArabiaNo business center Small food selection in in-room dining
Location is great
Stayed in April 2022
Reviewed: 26 January 2022
Krzysztof
Polandvery Covid focused
Stayed in January 2022
Reviewed: 29 August 2021
Robin
United StatesNot the four seasons experience I had of days past. Ended my stay early snd transferred to another hotel.
Stayed in August 2021
Reviewed: 30 July 2021
Fa
QatarNo room service after 11
Stayed in July 2021
Reviewed: 21 April 2023
Anonymous
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 18 April 2024
Fathy
EgyptThere are no comments available for this review
Stayed in April 2024
Reviewed: 24 March 2024
Valerie
PeruThere are no comments available for this review
Stayed in March 2024
Reviewed: 5 March 2024
Mazen
Saudi ArabiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 18 November 2023
Maha
Saudi ArabiaThere are no comments available for this review
Stayed in October 2023
Showing 1 – 25
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