222 Sansome Street, Financial District, San Francisco, CA 94104, United States
#3 of 222 hotels in San Francisco
Guests' ChoiceBased on 197 hotel reviews
9.1Cleanliness
9.6
Comfort
9.6
Location
9.3
Facilities
9.1
Staff
9.5
Value for money
8.5
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 May 2024
Alex
United KingdomCannot think of anything
Clean and the VIEWS!!
Stayed in April 2024
Reviewed: 18 April 2024
Karen
CanadaNothing
Clean, friendly staff. Amazing view of city from our room on 47th floor. Very comfortable bed and linens. Great drinks in lobby bar.
Stayed in April 2024
Reviewed: 15 April 2024
Olivier
FranceViews
Stayed in April 2024
Reviewed: 3 April 2024
Arun
United StatesNo proper lobby for check in at hotel, and just a ground floor hotel restaurant.
Great Location, easy walk to Ferry Building and Jackson Square. Great room with amazing Bay view.
Stayed in March 2024
Reviewed: 6 January 2024
Caroline
United KingdomRestaurant very small and wait time for breakfast was too long so we ate elsewhere.
Great location.
Stayed in October 2023
Reviewed: 16 December 2023
Morgana
United StatesThe shower is way too small & parking was inadequate for a high-end hotel (had to pull up down the street and double park).
Excellent view, staff and room quality (linens, furniture, etc).
Stayed in November 2023
Reviewed: 4 December 2023
Susanne
United StatesHotel parking was expensive.
Beautiful hotel...spectacular views.
Stayed in November 2023
Reviewed: 2 December 2023
Mohammad
Jordan5 stars hotel And has no restaurants only one in the lobby with very poor menu
Location and the view
Stayed in November 2023
Reviewed: 27 November 2023
Mark
United StatesThe pricing on food and for parking was also out of line for staying on property multiple days.
I felt the food was Great but way too expensive for quality and portions. You could charge half and still be 30% more than a normal restaurant. I think with the prices you're charging for the stay and parking and services you should be more reasonable on food pricing.
Stayed in November 2023
Reviewed: 29 October 2023
Monzon
United StatesBroader snack options would be great.
Appreciate hospitality and proactiveness of staff.
Stayed in October 2023
Reviewed: 24 October 2023
Richard
United StatesThis is a minor knit, but there could have been more furniture in the room. Lots of open floor space and lacked two comfortable chairs to sit in.
Everything was perfect, as I would expect from the Four Seasons. Fantastic view of the harbor, Bay and the Golden Gate Bridge from our room on the 39th floor. Delighted to see the Blue Angels perform during Fleet Week. Fantastic bed, linens and blackout in this corner room. Excellent hot coffee delivered by room service
Stayed in October 2023
Reviewed: 11 October 2023
Caroline
United KingdomDinner menu in restaurant was very limited and food took quite a long time to arrive, considering hardly anyone was there and was luke warm. If it had been hot it would have been delicious!
Staff were great especially the concierge who was brilliant at organising our day trips and advising us on the best routes to get to places
Stayed in October 2023
Reviewed: 10 October 2023
Edward
United KingdomLong wait for elevator. Limited communal space for sitting/working
Fantastic room, clean and comfortable. Great view.
Stayed in October 2023
Reviewed: 9 October 2023
Melissa
United StatesAbove and beyond for kids. They created our son with a stuffed animal upon arrival.
Stayed in October 2023
Reviewed: 8 October 2023
Carly
United StatesBreakfast was fantastic! Lots of food options to choose from.
Stayed in October 2023
Reviewed: 6 October 2023
David
IsraelNoting
Great new hotel. Big rooms only high floors. Very good service and location.
Stayed in September 2023
Reviewed: 30 August 2023
Luis
ArgentinaNot the best location for walking and shops.
Very nice room and frienfly staff
Stayed in August 2023
Reviewed: 29 August 2023
Andreas
GermanyNo pool, closed sky lounge (since Covid)
Stayed in August 2023
Reviewed: 26 August 2023
Monzon
United StatesNone
Service always outstanding. Each member so welcoming, helpful and professional. Very thoughtful service.
Stayed in August 2023
Reviewed: 19 August 2023
Sangha
United StatesEverything is fit for a business trip than a family trip.
Friendly staff and location
Stayed in August 2023
Reviewed: 9 August 2023
Alexandra
AustraliaA pool would be great!
We had a wonderful experience here..staff were so friendly and room was beautiful. If we are in San Francisco again we will definitely be back!
Stayed in July 2023
Reviewed: 15 July 2023
Judy
United StatesThe height and view from the windows and its location.
Stayed in June 2023
Reviewed: 13 July 2023
Karima
United Arab EmiratesFourseason supposed to be luxury line , but this one is not same category as other four seasons , medium range , price is very expensive comparing to the value
The service room , the food tasty . The staff very professional and helpful.
Stayed in July 2023
Reviewed: 27 June 2023
Chen
TaiwanSome piping noise was audible in the room we were given.
The service did live up to its reputation.
Stayed in June 2023
La Garde, France
Ohé en Laak, Netherlands
La Granja de San Ildefonso, Spain
Bedale, UK
Marsala, Italy
Panama City Beach, USA
Rome, Italy
Temuco, Chile
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content