One draw back, but others may like is having to valet your car. Super nice gentleman that helped, and rhey did an amazing job! No complaints! I'm a little more independent on things and hated having someone do what I can do. Also, there again they were amazing and courteous, my wife left something in the car and had to get them to go look and bring the car back to look for it. Something I could have made quick work of. But they did an amazing job, just my personal preference!

Staff was great, respectful, helpful in attraction information. A/C unit in the room had to be reset, only slight negative, but wouldn't consider it a negative. They were prompt on looking and taking care of it. Mantience man was just as courteous, respectful, nice and a pleasure to talk to.

Stayed in August 2023

I didn't like that the hotel didn't have a microwave. And didn't understand the mini smart fridge. It start storming so never got to use the pool⁸

It's in a good location and the hotel is beautiful. Love you have to use ur key card to use the elevator to get to ur floor.

Stayed in August 2023

Clean rooms

Everything

Stayed in August 2023

Everyone was friendly and ver informative. The hotel is beautifully decorated, which also makes its bars/restaurants a great place to hang out. The rooms were very comfortable .

Stayed in July 2023

The hidden charges

The cleanliness, the accommodations, professionalism.

Stayed in May 2023

Everyone needs to know that this hotel is on Broadway, BUT it is at the far end and is a long walk to the Honky Tonk side of Broadway. At night, Ubers can run you about $40-$50 to get back to hotel. The area the hotel is located is very nice though.

We travel a lot. This is one of the nicest hotels we have stayed in as of recently. The entire hotel was SUPER clean. The bathroom was super spacious and had great water pressure. The drinks at the bar were amazing (a bit pricey....$67 for three drinks...that was before tip)!

Stayed in July 2023

Room service ends at 9pm (too early) I wish there was live music

Clean, beautiful room, friendly staff.

Stayed in July 2023

Loved the pool

Stayed in July 2023

Can't think of a single thing

Beautiful hotel! The staff friendly and knowledgeable about things to do, where to eat and tours to take! We had a wonderful time 😃

Stayed in July 2023

great location. short walk to the action on Broadway

Stayed in July 2023

No microwaves in the room.

Location was perfect.

Stayed in July 2023

nothing really

Nice hotel, in a quiet area and not too far away from Broadway

Stayed in June 2023

That decking on the patio!!! Holy Moses! Way to hot. I got blisters in two spots! Why not put down grass mat runners. This was the only thing that made the difference between a rating of ten and a nine.

This hotel is top notch. Top to bottom! Staff was amazing.

Stayed in June 2023

Very comfortable room!

Stayed in April 2023

Valet

Stayed in June 2023

it was quite far from downtown and the Uber was about $8.00 each way, each day $16x4= $64 the front desk staff and the door staff were fine but if you’re looking for exceptional, do an exercise and allow your employees to see it from the clients perspective- let them be a client as an exercise and reward them - employee satisfaction leads to client satisfaction

clean and comfortable

Stayed in June 2023

Had to change rooms due to toilet issues.

Location and hotel were great! Great vibe, beautiful decor, and clean! Close enough to downtown, but in a nice quiet pocket.

Stayed in June 2023

had to use Lyft every time to go downtown

close to downtown and other shopping, bars and food

Stayed in June 2023

this is a super modern property with cool little country music theme touches

Stayed in June 2023

nothing. Some car services have a hard time locating.

great location and staff.

Stayed in May 2023

A little far from downtown but not a problem to get there and back. Located in midtown which is also a great area, don’t miss Division Street and the Parthenon.

Seems to be a new hotel, great facilities and service. I would recommend. I loved the decor in the rooms, and bathroom was really nice

Stayed in April 2023

Able to relax at the pool bar and listen to some young talent. Nice meeting area for our seminar. Close to some good pubs. Able to walk to most everything.

Stayed in April 2023

pool wasn’t open during our stay

the aesthetic was very fun and different!

Stayed in March 2023

the vent inside the room are very loud and it on all the time when heat are on. pool was not open but listed on the webpage said open.

close to bars restaurant. nice bar and lobby. nice view from the room

Stayed in March 2023

This did not impact our stay, however I would only suggest the hotel look into providing brighter options to light up the rooms at night. The lamps were limited and we at times found ourselves using our phone flashlights to find items in our suitcases.

The property was exceptionally clean and trendy. We loved the location, nothing was farther than 10 minutes drive away and very walkable as well if you prefer to walk like we did!

Stayed in March 2023