5311 Buckeystown Pike, Frederick, MD 21704, United States
#14 of 28 hotels in Frederick
Guests' ChoiceBased on 283 hotel reviews
7.5Cleanliness
8.3
Comfort
8.2
Location
8.0
Facilities
7.7
Staff
8.7
Value for money
7.7
Free WiFi
8.0
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End of dialog contentReviewed: 2 April 2024
Danielle
United StatesNa
Na
Stayed in March 2024
Reviewed: 4 March 2024
Thomas
United StatesRooms are outdated and poorly maintained. Heater is outdated.
Location
Stayed in March 2024
Reviewed: 1 March 2024
Scott
United StatesStaff, front desk not so friendly
The bed
Stayed in February 2024
Reviewed: 18 January 2024
Sallie
United StatesHard to find, hard to enter premises.
Nice facility - nice staff
Stayed in November 2023
Reviewed: 5 January 2024
Margarita
United StatesSome areas could use some Updating.
The facility was great, could use some upgrades. The staff was friendly and accommodating especially at the front desk. Cara was exceptional, She was professional, friendly, caring and accommodating. It was a pleasure to speak with her, she was attentive to our requests. I would most definitely return to this location hoping to see Cara again. Cara is a representative of Hampton Inn Frederick and a definite asset to your organization!
Stayed in January 2024
Reviewed: 2 December 2023
Bobbie
United StatesThe first room had a very a poor heating system. We could not get the heat to turn down. Moved to another room. Second room was ok but had no alarm clock.
Location Staff was very pleasant
Stayed in November 2023
Reviewed: 23 November 2023
James
United StatesAccess was confusing, mainly because of the many highways/Interstates there. I was not sure where to turn right off of the main street, and the first time I tried, I got on an Interstate south. The restaurant associated with the Hampton was cold. The food was good, but it was quite expensive and service was not good.
It was as good as I have had in other Hampton Inns
Stayed in November 2023
Reviewed: 13 November 2023
Jim
United StatesGood breakfast, great staff.1
Stayed in November 2023
Reviewed: 6 November 2023
Patrick
United StatesI could hear traffic and tub drain stop was laying in tub instead of in drain. Attention to detail is needed.
Beds were comfortable and front desk was very helpful.
Stayed in November 2023
Reviewed: 30 October 2023
Cindy
United Statesno ice machine on the 1st floor
very nice staff
Stayed in October 2023
Reviewed: 14 October 2023
Patrick
United StatesElevators were a little loud and rattling.
Beautiful Facility, very nice dining area and clean hallways.
Stayed in October 2023
Reviewed: 3 October 2023
Thomas
United StatesThe room had a musty, moldy smell to it .
Loved the Beacon and fire pit area . Front desk was super friendly!
Stayed in October 2023
Reviewed: 5 September 2023
Mary
United StatesToilet was too low. Hairdryer was sticky and messy.
Staff were nice and helpful.
Stayed in September 2023
Reviewed: 17 August 2023
Abdul
United StatesNothing as far as am concern. I think the front desk was very helpful too.
The Lady in the restaurant on the weekend that I was there with my family. Her name is Elsie I think . You need more of that kind of worker in that facility. She has got all the qualities of a wonderful person: very patient, hard working and respectful. I really appreciated her hospitality during our weekend stay. Please helpmeet to say plenty thanks to her.
Stayed in July 2023
Reviewed: 10 July 2023
Christine
United StatesVery dated property showing a lot of wear and tear. Very little light in the room
Receptionist was super friendly
Stayed in July 2023
Reviewed: 22 May 2023
Ellen
United StatesSmall signage to find entrance to hotel from road. Missed it and took us 1/2hour to try again with gps.
Good breakfast.
Stayed in May 2023
Reviewed: 24 April 2023
Christopher
United StatesThere must have been something up with the P-trap. Room smelled like sewage. Like they took the toilet off and left the drain pipe open. Not sure what the smell was from but it hit you in the face walking into the room. Shower head was also cheap.
Staff was very nice. Lobby was clean and breakfast was good.
Stayed in April 2023
Reviewed: 3 April 2023
Jim
United StatesHallways, elevators and common areas showing signs of wear and tear, need refreshed. Not quite as nice as other Hampton Inns we have stayed at.
Ample parking. Good breakfast. Clean room.
Stayed in April 2023
Reviewed: 30 January 2023
Chrissy
United StatesElevator made me think I was plunging to my death but other than everything was perfect
I loved the hot breakfast ! Whoever worked on 1/29/2023 is amazing don’t lose her ! The breakfast hit the spot and everything was clean and wonderful
Stayed in January 2023
Reviewed: 5 January 2023
Timothy
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 27 December 2022
Rhaeann
United Stateswe had no power moved to new floor no hot water no television two days room has outlet with no cover
staff were amazing
Stayed in December 2022
Reviewed: 15 December 2022
Angel
United StatesComing from the north we found it a bit confusing to make turns to find the hotel's entrance. But this is not the hotels deficiency.
Great, clean, and comfortable facilities. The breakfast was delicious and plentiful. The staff person attending the breakfast was very professional and customer oriented!
Stayed in November 2022
Reviewed: 7 November 2022
Bridie
United StatesNot happy with bed covers I like 1 blanket not the duvet No 1 it’s not comfortable I wind up taking my own blanket with me & I travel quite frequently please remove the duvet as I’ve heard so many people complain of same setup . Thanks will be staying with Hampton Inn within the next 2 weeks.
Breakfast was good
Stayed in October 2022
Reviewed: 5 November 2022
Margaret
CanadaVery sparse. No drinking glasses in the room. No vanity extras like shower caps (despite sign in the bathroom). No restaurant as they said that the bartender was sick. But the front desk staff (Mattie) was very nice.
generally good
Stayed in November 2022
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