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Reviews of Hampton Inn Frederick 3 stars

5311 Buckeystown Pike, Frederick, MD 21704, United States

#14 of 29 hotels in Frederick

Guests' Choice

Review score

Based on 282 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    8.0

  • Facilities

    7.8

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 2 April 2024

    8.0
    Na
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Na

    Na

    Stayed in March 2024

  • Reviewed: 18 January 2024

    9.0
    Okay. Will find something else next visit. Too convoluted to get in and out.
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hard to find, hard to enter premises.

    Nice facility - nice staff

    Stayed in November 2023

  • Reviewed: 5 January 2024

    9.0
    Comfortable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Some areas could use some Updating.

    The facility was great, could use some upgrades. The staff was friendly and accommodating especially at the front desk. Cara was exceptional, She was professional, friendly, caring and accommodating. It was a pleasure to speak with her, she was attentive to our requests. I would most definitely return to this location hoping to see Cara again. Cara is a representative of Hampton Inn Frederick and a definite asset to your organization!

    Stayed in January 2024

  • Reviewed: 23 November 2023

    8.0
    It was adequate. I usually stay in Hampton Inns when I travel. I might stay there again, but I would
    • Leisure trip
    • Couple
    • King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night

    Access was confusing, mainly because of the many highways/Interstates there. I was not sure where to turn right off of the main street, and the first time I tried, I got on an Interstate south. The restaurant associated with the Hampton was cold. The food was good, but it was quite expensive and service was not good.

    It was as good as I have had in other Hampton Inns

    Stayed in November 2023

  • Reviewed: 13 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Good breakfast, great staff.1

    Stayed in November 2023

  • Reviewed: 6 November 2023

    7.0
    Comfortable stay
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I could hear traffic and tub drain stop was laying in tub instead of in drain. Attention to detail is needed.

    Beds were comfortable and front desk was very helpful.

    Stayed in November 2023

  • Reviewed: 30 October 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    no ice machine on the 1st floor

    very nice staff

    Stayed in October 2023

  • Reviewed: 14 October 2023

    9.0
    Great staff with a wonderful, almost perfectly clean facility, with a semi great breakfast.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Elevators were a little loud and rattling.

    Beautiful Facility, very nice dining area and clean hallways.

    Stayed in October 2023

  • Reviewed: 3 October 2023

    8.0
    Accommodations were good except for smell of room.
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room had a musty, moldy smell to it .

    Loved the Beacon and fire pit area . Front desk was super friendly!

    Stayed in October 2023

  • Reviewed: 5 September 2023

    8.0
    Nice hotel and accommodating cheerful staff.
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Toilet was too low. Hairdryer was sticky and messy.

    Staff were nice and helpful.

    Stayed in September 2023

  • Reviewed: 17 August 2023

    8.0
    Great experience overall .I will recommend that facility to family and friends traveling to fredrick
    • Leisure trip
    • Solo traveller
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights

    Nothing as far as am concern. I think the front desk was very helpful too.

    The Lady in the restaurant on the weekend that I was there with my family. Her name is Elsie I think . You need more of that kind of worker in that facility. She has got all the qualities of a wonderful person: very patient, hard working and respectful. I really appreciated her hospitality during our weekend stay. Please helpmeet to say plenty thanks to her.

    Stayed in July 2023

  • Reviewed: 22 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Small signage to find entrance to hotel from road. Missed it and took us 1/2hour to try again with gps.

    Good breakfast.

    Stayed in May 2023

  • Reviewed: 24 April 2023

    7.0
    Great location and will probably stay there again
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There must have been something up with the P-trap. Room smelled like sewage. Like they took the toilet off and left the drain pipe open. Not sure what the smell was from but it hit you in the face walking into the room. Shower head was also cheap.

    Staff was very nice. Lobby was clean and breakfast was good.

    Stayed in April 2023

  • Reviewed: 3 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Hallways, elevators and common areas showing signs of wear and tear, need refreshed. Not quite as nice as other Hampton Inns we have stayed at.

    Ample parking. Good breakfast. Clean room.

    Stayed in April 2023

  • Reviewed: 30 January 2023

    9.0
    Great bar tender , breakfast cook, reception lady can’t remember her name Jawyna maybe ? All great!
    • Leisure trip
    • Group
    • King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Elevator made me think I was plunging to my death but other than everything was perfect

    I loved the hot breakfast ! Whoever worked on 1/29/2023 is amazing don’t lose her ! The breakfast hit the spot and everything was clean and wonderful

    Stayed in January 2023

  • Reviewed: 5 January 2023

    8.0
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 15 December 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room with Roll-In Shower - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Coming from the north we found it a bit confusing to make turns to find the hotel's entrance. But this is not the hotels deficiency.

    Great, clean, and comfortable facilities. The breakfast was delicious and plentiful. The staff person attending the breakfast was very professional and customer oriented!

    Stayed in November 2022

  • Reviewed: 7 November 2022

    8.0
    My stay was short but very comfortable recommend to my friends
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not happy with bed covers I like 1 blanket not the duvet No 1 it’s not comfortable I wind up taking my own blanket with me & I travel quite frequently please remove the duvet as I’ve heard so many people complain of same setup . Thanks will be staying with Hampton Inn within the next 2 weeks.

    Breakfast was good

    Stayed in October 2022

  • Reviewed: 5 November 2022

    7.0
    Good location if going to Washington.
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very sparse. No drinking glasses in the room. No vanity extras like shower caps (despite sign in the bathroom). No restaurant as they said that the bartender was sick. But the front desk staff (Mattie) was very nice.

    generally good

    Stayed in November 2022

  • Reviewed: 17 October 2022

    7.0
    Convenient location
    • Leisure trip
    • Group
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 3 nights

    Did not like having to walk outside the hotel to the bar and restaurant. Was surprised that when asking a member of staff about going on the metro , where it was and parking she said she never had been on it and advised us to look on the internet ! Possibly something that happens in USA that people don't venture far unless in a car . You need a car to be able to access anything locally as right on the edge of the highway.

    Good selection at breakfast especially with the hot option. Staff were friendly and helpful in the the bar, restaurant and at reception. The little 'shop' area was handy as we had to buy some wine on the Sunday night as the bar closed at 8pm.

    Stayed in October 2022

  • Reviewed: 23 September 2022

    9.0
    we were just passing through and this was a good stop overall.
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    main room was great, clean and comfortable. the bathroom needs makeover. mold on shower ceiling, wall paper coming off all around ceiling. Main entrance is littered with cigarette butts, gives a bad first impression to arriving guest.

    comfortable room with sitting area.

    Stayed in September 2022

  • Reviewed: 7 September 2022

    8.0
    Great hotel. Good comfort. Silent for family/personal travel. Breakfast. Good but can be much better
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Breakfast can add little variation, specifically very less items for vegetarians

    Everything

    Stayed in September 2022

  • Reviewed: 5 September 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    being vegan for me breakfast was okay.

    Hotel was nice , location was great

    Stayed in September 2022

  • Reviewed: 29 August 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Beds looked comfortable but really hurt our backs

    Staff was amazing Breakfast outstanding

    Stayed in August 2022

Showing 1 – 25

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