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Reviews of Extended Stay America Suites - Fremont - Newark 2 stars

5375 Farwell Place, Fremont, CA 94536, United States

#16 of 16 hotels in Fremont

Guests' Choice

Review score

Based on 399 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.8

  • Location

    7.6

  • Facilities

    6.5

  • Staff

    6.9

  • Value for money

    6.6

  • Free WiFi

    7.0

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Showing 76 – 100

  • Reviewed: 15 September 2023

    1.0
    Other then that the staff was great
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    I didn't like the shower water barley ran and the drainage thing came off like literally was off. It wasn't attached to the tub

    It was big enough for us

    Stayed in August 2023

  • Reviewed: 12 September 2023

    1.0
    Very poor
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    NO TOILET PAPER

    NO TOILET PAPER

    Stayed in September 2023

  • Reviewed: 31 August 2023

    1.0
    Hot Mess
    • Business trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I was hoping for extended stay to be the place I stay 2 days a week since I purchased a home in Lathrop, however i was placed in a room with a dirty tub. Barking dogs and foot traffic all night, I actually was waiting for my room to be broken into!!!

    Nothing

    Stayed in August 2023

  • Reviewed: 30 August 2023

    3.0
    Poor
    • Business trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Tha bathroom was dirty with hair. I spent 2 nights and the room wasn't cleaned. Trash cans in hallways were full.

    Stayed in August 2023

  • Reviewed: 25 August 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    Location. Clean rooms.

    Stayed in July 2023

  • Reviewed: 6 August 2023

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Rude staff at front desk.

    Stayed in August 2023

  • Reviewed: 30 July 2023

    1.0
    Not everyone has 2 dogs, not all dogs are mean or will ruin anything inside the hotel.
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 8 nights
    • Submitted via mobile

    We called to double check that your hotel allowed dogs and we stated that we had 3 tiny dogs. With us and the front desk guest services said that we would be ok to stay with that many dogs. We drove all the way there and when we arrive we tell the manager that we have 3 dogs and we get turned away. Pls update your staff on the rules so people don't waste their time. Not to mention we did mention we were homeless but were still turned away.

    We didn't even stay for the trip

    Stayed in July 2023

  • Reviewed: 28 July 2023

    1.0
    Disgusting.
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bed was dirty the staff do not change pillow and sheets disgusting I have found other guests things during my stay at my room. Sink was broken bed was really bad And they also doesn’t have what they promise as kitchen and bath stuffs .

    They have kitchen

    Stayed in July 2023

  • Reviewed: 21 July 2023

    1.0
    stay away
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    rude staff. horrible smells in the lobby. noisy complex.

    this is not a good property at all.

    Stayed in July 2023

  • Reviewed: 17 July 2023

    3.0
    The price was much too high for the responsibilities we ourselves had as paying guests.
    • Leisure trip
    • Group
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights

    Was not advised at check in that we would need to come to front desk to pick up pots, dishes, dish soap and other such amenities Needed to return cart to front desk although I advised had disabilities

    Close to elevator Didn't need to worry about which pot to use No worry about knife being too sharp nor present Breakfast choice supported not over eating

    Stayed in June 2023

  • Reviewed: 13 July 2023

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    * There was a strong smoke odor in the bathroom of my room which was strong and presisent and should've been checked and handled by the service personnel before check-in * Muffins were missing in the breakfast. So, there was essentially no food in the breakfast, except for cereal.

    location

    Stayed in July 2023

  • Reviewed: 10 July 2023

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Location is good

    Stayed in June 2023

  • Reviewed: 7 July 2023

    2.0
    Take corrective action immediately.
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night

    Only one trash can for the whole room. No "Do Not Disturb/Make Room Up" Sign. No Hot water. No Hair dryer. Noise from room just above us so loud/heavy thought plaster would fall in. Later until 12:15 am that night 07/05-07/06.

    The room was ready one hour early as we requested. The parking was very convenient.

    Stayed in July 2023

  • Reviewed: 1 July 2023

    10
    Exceptional
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The beds were a little too hard.

    The staff was friendly and so helpful

    Stayed in June 2023

  • Reviewed: 23 June 2023

    4.0
    should have stayed somewhere else…
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    the grounds were littered with trash and cigarette butts, always someone standing out front of the entrance doors smoking so had to walk through a cloud of smoke, the hallways were very dirty also littered in objects and covered in questionable stains, and would always reek of heavy pot smoke. neighbors were loud and seem to only be loud at night when my family were trying to sleep.. the mattresses were not to nice and the mattress frame seemed to be from a jail cell or something. I did not realize until after our arrival that most of the individuals staying at the property were long time residents, if I would have realized that before then we would have stayed somewhere else.. I wish I had better things to say about this place but I don’t, we are not some snooty high class family.. just normal folks, but we were disappointed..

    the room was ok

    Stayed in June 2023

  • Reviewed: 19 June 2023

    1.0
    do not come
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Paper-thin walls, rooms smelled like bleach, noisy beds, no iron, dirty facilities overall, noisy elevator, trash around the building.

    the staff were nice

    Stayed in June 2023

  • Reviewed: 19 June 2023

    4.0
    Very disappointing. I expected cleanliness, at a minimum, for the price.
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The B hallway was filthy. The first room was filthy and smelled of feces. Second room the tub was dirty and a sheet had a large stain.

    Room size and bed comfort

    Stayed in June 2023

  • Reviewed: 19 June 2023

    1.0
    this was canceled, was not the great experience from trying to check on and the lobby smells cigarette really bad. told
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    this stay was canceled. left in the middle of checking in. the lobby smells cigarette really bad.

    Stayed in June 2023

  • Reviewed: 17 June 2023

    4.0
    I would never stay here again but for the days I did need to stay I am thankful there were rooms available
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    dirty, smelled like a lot of smoke, no toiletries in room

    the location is great and I like that you have to use a card to get into every door

    Stayed in June 2023

  • Reviewed: 5 June 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room was dirty and smelled like smoke. No toilet paper and one towel. Hallways smelled like Marijuana. A lot of police activity. Will not be returning.

    Location

    Stayed in June 2023

  • Reviewed: 5 June 2023

    8.0
    Not one of my better stays but still good value for Fremont.
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    I still couldn't sign in my XBOX into the WiFi. On the last day, two of the door card locks stopped working and I had to walk the whole length of the building 4 times to load my car.

    Check in was quick. The bed, shower, bathroom, kitchen, TV, AC, and lighting were great. They were able to provide a pan and spatula upon request.

    Stayed in June 2023

  • Reviewed: 27 May 2023

    8.0
    It has been over a year since last time I stayed here and it is still a great place now as before.
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 3 nights

    My Xbox was not able to connect to the wifi. It detected the signal but could not load the sign in page. This is unusual because I never encountered this problem on past visits. Also I saw a roach in the bathroom.

    The location was great. I had an appointment at the medical center down Mowry and Extended Stay was well placed. The bed, bathroom, shower, kitchen, lighting, and TV were great. The Wifi was 66% good.

    Stayed in May 2023

  • Reviewed: 19 May 2023

    3.0
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 12 May 2023

    3.0
    Poor
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    I booked this hotel specifically so I could save money by cooking my meals since they advertise kitchen, cookware, etc. They didn’t have most of the dishes and pots that I needed. They gave me a few things but no toaster, no coffee makers, not pot to cook rice or boil food, no knives, spoons…..they said the dishes are “subject to availability” basically and they didn’t have any. One day they said they would deliver it to me and when they didn’t I called the front desk and they didn’t know what I was talking about and said they don’t do that. Anyways, without being able to cook defeated the whole purpose.

    Room was clean.

    Stayed in April 2023

  • Reviewed: 4 May 2023

    1.0
    never staying again, and no one else should either.
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    EVERYTHING else. The room was horrible, looked dingy, old and wasn’t clean. The carpet in the hallway had stains , the hallways smelled horrible (smelled like a mix of food being cooked and bad hygiene).

    the ONLY thing good about the property was the employee working the front desk she was so sweet and helpful. Extremely professional and polite.

    Stayed in May 2023

Showing 76 – 100

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