5318 Rosemead Boulevard, San Gabriel, CA 91776, United States
#4 of 6 hotels in San Gabriel
Guests' ChoiceBased on 488 hotel reviews
7.0Cleanliness
7.3
Comfort
7.3
Location
8.0
Facilities
7.0
Staff
7.8
Value for money
7.4
Free WiFi
5.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 October 2023
Jie
ChinaBed
The bed have plastic sheet on bed.
Stayed in October 2023
Reviewed: 9 October 2023
Adi
PhilippinesWeak wifi connections. Unfriendly staff. Uncomfortable room.
Location is good
Stayed in October 2023
Reviewed: 4 October 2023
Terry
United StatesEverything if you decide to stay an extra day they charge 20 cash ( only cash…and won’t give u no receipt) for the 3 hours in between checkout and check in (11-2). TVs have no cable no nothing. The rooms have ants horrible place to stay. Stay at your own risk
Close to family home
Stayed in August 2023
Reviewed: 23 August 2023
Arqum
United StatesRoom was dirty. Had hair and stains on the bedsheets and pillow. Toilet was dirty as well. There were ants on the floor and bed. We asked to switch rooms and they gave us a second room which was decent at best.
Location and quick check in.
Stayed in August 2023
Reviewed: 21 August 2023
Raul
United StatesI can’t think of anything I didn’t like.
The decor was quite nice and good location.
Stayed in August 2023
Reviewed: 28 July 2023
Wissam
United StatesOutdated and not clean
The location
Stayed in July 2023
Reviewed: 17 July 2023
Tiffany
United StatesThe woman in the office is very rude. I didn't stay this day but have stayed in the past. It's not the cleanest place. I only go for the jacuzzi tub because they have it for the cheapest around. You get what you pay for.
Jacuzzi room is very cheap.
Stayed in July 2023
Reviewed: 8 July 2023
Chris
United StatesA lot of construction, but it's for improvements, didn't bother me.
The room design
Stayed in July 2023
Reviewed: 28 June 2023
Shicong
ChinaThe wifi is bad, there is no cabinet in the room, neither refrigerator or microwave, I can hear the voices from the nearby room.
The price is low compared with the local hotels around, room is big, parking is free.
Stayed in June 2023
Reviewed: 6 June 2023
Alexandru
United Statesawesome service
the stuff and room
Stayed in June 2023
Reviewed: 2 June 2023
Ching
United StatesBesides Night stands surface skin off, missing a smoke detector with wire hanging, toilet isn't tied down and moving and found small bugs at the sink , I found there is mold at ceiling of bathroom. Its good thing that I only stayed one night.
If I have to say one thing, Only the comfort of mattress & blanket.
Stayed in June 2023
Reviewed: 27 May 2023
Christy
United Statesmost everything
the pictures are photoshopped of the rooms in the hotel it is a mess old and dirty
Stayed in May 2023
Reviewed: 27 May 2023
Laura
United StatesThe first room I was given was horrible! I didn't feel comfortable there was tagging and broken items, holes in the doors and walls, so I asked for a new room and immediately got a much nicer room that was totally up to standards except there was only 1 channel on the TV. no cable at all. Disappointing especially since I went there to relax. But it was clean, decent bed for the money.Bring your own USB port & cord.
Easy check-in, check-out process. Quiet area close to shops, food, convenient stores.
Stayed in May 2023
Reviewed: 24 May 2023
Alan
United StatesThe bed sheets doesn’t smell fresh.
The location is ok.
Stayed in May 2023
Reviewed: 21 May 2023
Billings
United StatesEverything, I took pictures, I want a refund, nobody should stay there
Nothing, I want a refund as we didn't even stay the night, it was a scary experience, possible sex trafficking location with very shady people going into 3 different rooms with young girls dressed like prostitutes. We drove home rather than spend the night, also the TV wouldn't work, we had to keep positioning the antenna to even get a screen, it was a horrible experience , all the fancy stuff on the toilet didn't work, total dump..looks NOTHING like the pictures on booking.com and it's also under construction and there is no jacuzzi like it said
Stayed in May 2023
Reviewed: 20 May 2023
Francesca
United StatesGreat value for money! Comfortable beds and daily housekeeping service.
Stayed in May 2023
Reviewed: 20 May 2023
Lukasz
BelgiumDated furnishings. wifi so slow it is unusable. limited breakfast. but mostly horrible staff. I asked them beforehand if they could hold a package for me if I have it shipped there. they said no problem. the day of our checkin the ups guy comes to the hotel,. the clerk tells him no such person is staying at the hotel and turns him back. Package goes back to sender. result; I waste over 130$ in cost of shipping and return (valuable items), I waste tons of time and face terrible stress. We travel and spend every night in a different place so imagine the logistics of trying to have that package sent again to another hotel somewhere down the road. It’s super tricky to plan. And all because one guy couldn’t be bothered to do his job. when I confronted him about it he made up different lies to cover his tracks. and offered absolutely no compensation so I’ll be talking to my credit card company about a chargeback.I wouldn’t trust their staff with anything so if you stay there be careful because they’re sketchy and unreliable. I have proof of everything i wrote here about the package in writing if anyone needs it. I have sent packages to many hotels all over the us and never such horrible disrespectful behavior. Beware.
Cleanish room. Bed smelled a little. free parking.
Stayed in April 2023
Reviewed: 18 May 2023
Paz
United StatesN/A
Everything
Stayed in May 2023
Reviewed: 12 May 2023
Vagenas
United StatesThere was nothing that went wrong. It was a very nice stay for the cost of the room.
The price was right for the large room and great accommodations. The parking was excellent and very close to the room as well. The jacuzzi was especially nice.
Stayed in May 2023
Reviewed: 3 May 2023
Jacqueline
United StatesThe day of extending my booking for 5 days the hotel told me they did not want to honor the booking. I had to leave ALL of my belongings and left with only the clothes on my back because I had to wait for booking.com to refund my payment and I did not have enough money to go to another hotel. NOW I HAVE NO CLOTHES, NO SHOES EXCEPT WHAT I WORE WHEN I CHECKED OUT THE HOTEL. THIS HOTEL OWES ME MONEY NOW FOR THE THINGS I HAD TO LEAVE BEHIND.
Stayed in May 2023
Reviewed: 26 April 2023
Urquidi
United Stateslocation, WiFi, room was not nice. So Noisy!!
For what they charge, it's a shame. They have only one HBO channel and the rest is only Asian TV. The WIFI? I think they still use dial up. It took almost 15mins to be able to watch a movie on my computer. Again, it was like going back to dial up and AOL. This place is great for booty calls or if your partner kicks you out for a night or two. Not long term and not if your think you'll be doing some sort of business while in your room. Think again. The cleaning staff was very nice. They checked on me even if I didn't ask for daily service. I stayed at the Garden Inn for 7days! :/
Stayed in April 2023
Reviewed: 24 April 2023
Jennifer
United Statesbroken buttons on cooling unit, no maid service unless you ask, difficult door, rude morning staff, lighting, broken lamp, noisy!
Location, parking
Stayed in April 2023
Reviewed: 23 April 2023
Ben
United StatesNothing
The front desk nice. He is great service. I like him very much.
Stayed in March 2023
Reviewed: 16 April 2023
Sujata
United StatesThe place just felt small and dark and dirty. It’s on a busy street so there is lots of noise. No outlets in the room. The soap and other amenities were poor quality. Not worth it for what I paid.
Check in and out was easy. Front desk staff were nice enough.
Stayed in April 2023
Reviewed: 15 April 2023
Hansen
United Statesroom smelled bad
Worst night ever sleeping to much road noise
Stayed in April 2023
Belleville-sur-Saône, France
Siracusa, Italy
Saint-Hilaire-de-Court, France
Rio de Janeiro, Brazil
Castelnuovo Magra, Italy
Perama, Greece
Alderminster, UK
Ubud, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content