1920 Santa Monica Boulevard, Santa Monica, Los Angeles, CA 90404, United States
#144 of 386 hotels in Los Angeles
Guests' ChoiceBased on 564 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
8.1
Facilities
8.0
Staff
8.5
Value for money
7.5
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 May 2023
Kari
United StatesLocation was great! Medical center easily accessible from here.
Stayed in May 2023
Reviewed: 29 May 2023
Edward
United Statesstaff ver helpful.
Stayed in May 2023
Reviewed: 20 May 2023
Candida
IndiaThe room just had wooden slats on the windows, but this did not block out all the sunlight adequately enough, which disturbed our sleep in the early morning.
The location was good, close enough to wherever we needed to go, but we had to use a cab to go to the Santa Monica Pier. The room was spacious, as was the bathroom. There was parking available on the property.
Stayed in May 2023
Reviewed: 18 May 2023
Alper
TurkeyThe bathroom ventilation was loud and only worked when the light was turned on. Consequently, the moisture could not escape the bathroom and sometimes caused a mildly foul smell when I left the room and come back again. But this wasn't a deal breaker at all. As I wrote, the music outside was disturbing but I only heard it on the weekend nights. There's no room view at all, but for this price, it's somewhat understandable.
I liked this hotel. The rooms were spacious, the staff was helpful, and the daily room service left the room spotless each time. The beds were comfortable and big enough. There was breakfast each morning with some sweet croissants and coffee offered to all guests by the hotel. Rooms were mostly quiet except at the weekends when the restaurant located just below played some relatively loud music. Overall, I enjoyed my time there.
Stayed in May 2023
Reviewed: 16 May 2023
William
United Statessome noise from the restaurant next door
convenient for medical care done for me in the area
Stayed in May 2023
Reviewed: 16 May 2023
Larisa
Netherlandsnoisy, as located at a busy crossing, also conditioning units are quite loud
nice beds, very clean and location is good, walking distance to the beach
Stayed in May 2023
Reviewed: 14 May 2023
Carl
United StatesIt was overpriced. We stayed in various other properties during our California visit, and they were all expensive, but the others were nicer for the same price.
Location was the only positive thing about this hotel. It is dated and the "breakfast" was literally a joke, unless you count coffee and Danish in the wrapper as breakfast.
Stayed in May 2023
Reviewed: 14 May 2023
Leiqin
CanadaThe gym is not 24 hours, and you have to make a reservation for using it.
clean room, and nice location.
Stayed in May 2023
Reviewed: 6 May 2023
Cs
FinlandThe grab and go breakfast is not great, just had a fruit and coffee, and went to a nearby place for breakfast instead. But the hotel doesn't promote it as breakfast either, so at least it's honest, but as improvement suggestion: would be added value if you arrange a proper breakfast for this price. Staff a bit distant towards guests.
Nice, clean and safe hotel, close to metro and buses in case you don't have a car. Good shops and restaurants quite nearby at walking distance.
Stayed in April 2023
Reviewed: 1 May 2023
Yvette
United Statesclean and updated parking was cheaper
Stayed in April 2023
Reviewed: 17 April 2023
Vijay
Germanybreakfast is poor (would be better to not provide it at all than to market as included).
location
Stayed in April 2023
Reviewed: 15 April 2023
Colin
United Stateslocation is at a noisy intersection- rooms do have double glazing - ask for room off the main streets
Moderna with really functional and well equipped spacious rooms
Stayed in April 2023
Reviewed: 4 April 2023
Ryan
Canadaprice but they’re all too expensive
location is good, parking is good, clean hotel
Stayed in March 2023
Reviewed: 26 March 2023
Brooke
United StatesOur room was very noisy because of the street below (Santa Monica Blvd), so much road noise, ear plugs were a must. I wish we had a room not on the main street but it was not apparent when I booked it that the differences between room prices were due to location in hotel. If I had known, I would have paid a little more for a quiet room.
It was as pictured , good location with freeway access and easy walk to Montana Ave, short Uber to beach.
Stayed in February 2023
Reviewed: 14 March 2023
Laura
IrelandClean, friendly staff
Stayed in March 2023
Reviewed: 13 March 2023
Mario
New ZealandPoor breakfast
Stayed in March 2023
Reviewed: 13 March 2023
Aline
United Statesthe breakfast selection
super convenient close to where I needed to go rooms were clean and the staff was exceptional
Stayed in March 2023
Reviewed: 12 March 2023
Jay
United StatesIt was $70/night too expensive.
The location was great. It wasn’t right at the beach, but it was really terrific. One block from Tartine Bakery.
Stayed in March 2023
Reviewed: 4 March 2023
Alison
United KingdomYou have to request coffee and tea if you wanted it in your room.
Comfortable room, very clean, on-site parking, friendly staff in reception. Also no breakfast included but they supplied ‘on the go’ bags each morning. Next door to a coffee and shop and restaurant.
Stayed in February 2023
Reviewed: 26 February 2023
Anthony
United StatesNot having a "real" breakfast or a close by place was not good, especially for this price. The "dinner" restaurant wasn't open the night we tried to eat there and everything else was a long walk or car.
The location was good, the room was clean, the staff nice
Stayed in February 2023
Reviewed: 25 February 2023
Tatiana
United StatesClean overall, bathroom supplies appreciated, comfortable beds, polite staff from front desk to cleaning crew.
Stayed in February 2023
Reviewed: 20 February 2023
Heather
United StatesWould be above second floor next time to get further away from traffic noise.
Conveniently located near busses and restaurants. Very friendly staff and clean room. Secured parking.
Stayed in February 2023
Reviewed: 30 January 2023
Lisa
New Zealandcomplimentary breakfast was cheap
spacious room
Stayed in January 2023
Reviewed: 12 January 2023
Mustan
New ZealandGreat location, excellent rooms & outstanding service.
Stayed in January 2023
Reviewed: 28 December 2022
Manuel
PeruThe elevator is too old
Good location
Stayed in December 2022
Taynuilt, UK
Kamikawa, Japan
Trieste, Italy
Komárom, Hungary
Salta, Argentina
Seremban, Malaysia
Rome, Italy
Erfurt, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content