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Reviews of Gateway Inn Fairfield 2 stars

2100 North Texas Street, Fairfield, CA 94533, United States

#16 of 16 hotels in Fairfield

Guests' Choice

Review score

Based on 32 hotel reviews

3.5

Score breakdown

  • Cleanliness

    4.6

  • Comfort

    4.3

  • Location

    5.8

  • Facilities

    4.5

  • Staff

    5.7

  • Value for money

    4.4

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 29 May 2023

    4.0
    The restroom was filthy.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights

    I had to pay 100.00 cash dollars before I got my room for a Security Deposit, the Manager wouldn’t let me put it on my card. I went on and paid the deposit. I told the manger that I would be leaving the room at 4am Sunday morning and how would I get my deposit back he told me to ring the bell at the door, I ring the door bell several times no one answer. I had to call my friend to go to the manager office to go get my deposit.

    Alright

    Stayed in May 2023

  • Reviewed: 8 November 2021

    2.0
    Waste of money
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    No drinking water or jug or botttles in room no no coffee no breakfaat arrangement nothing no bed madera no towel chance no soap no.shampoo conditioner no hair spray no clases no coffee no breakfast

    Stayed in November 2021

  • Reviewed: 25 October 2021

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The room was clean, it have microwave, fridge and TV, which my daughter was able to watch cuz of the rain the wireless didn't work on my daughter's tablet.

    It was raining. We were on 2nd floor, the water leaked in the bathroom and in the bedroom. We couldn't used the restroom, but fortunately the leaked in the bedroom was a small one, in between the 2 beds. We didn't get a full refund.

    Stayed in October 2021

  • Reviewed: 30 July 2023

    1.0
    Very poor
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    We didnt even stay it was that bad

    Stayed in July 2023

  • Reviewed: 25 June 2023

    1.0
    Very poor
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Roaches

    The pricing

    Stayed in June 2023

  • Reviewed: 17 June 2023

    1.0
    it is a shame to deceives customers especially after driving 700 miles.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights

    Everything! On your booking presentation it looked like it was nice??!!! It is un dump. I thought it was an Hotel for prostitute and junkies. I checked immediately the sheets, they were full of "wired" stains, hairs and they were schrinckled as if some one had slept in for couple of days.

    We hated this hotel. It was dirty, filthy, it stinks,sheets were dirty, the bathroom was very dirty, blood on the curtain of the shower. We have asked to be reimbursed for the 2 nights we have reserved. We left right away to another hotel. A dump!

    Stayed in June 2023

  • Reviewed: 23 May 2023

    1.0
    Very poor
    • Business trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    For some reason, I can't download the pictures of the room and the bug that I took. I want my money back. I never stay there. I gave you back the room key/card. I work in the hospital and it doesn't look healthy to stay in that hotel. It's not clean, when I was leaving, I seen his other worker walking towards the room with lysol in his hands. I took pictures to have proof.

    I didn't stay there, I ask the manager/owner. I wanted my money back and canceled my room. I sign in and gave my debit card to him, then he asks for my pin number. I said " I don't give out my pin number. He said "all the customers give it to him. I said NO, then he ran my card. He said my room #202. I went to the room. Which smell really bad, like someone pee all over and it was dirty, the shower look like it never got scrub, I felt like I was in animals cage. Then came down and told him. He then said it's because it been close it need air. So then he said you can stay in room #206. I walk inside, walk out. It look like someone slept in the other bed the pillow was up against the headboard and the other bed, I pull the cover off and seen a bug, it looks like a tick. I took a picture of it. I will never ever stay there or recommend for anyone to stay. I came down and told him. I want my money back. Which I haven't received my money back into my bank account yet, I never stay the night. He said he cancel it. I've been working with my bank account. Then he made a comment to me by saying you go to stay at hotel that is heaven. Which I don't understand what he mean by that. So I told him to give me paper that has proof that you cancel my payment. I then left I got scared. I went to book a room in Suisun CA. In a nicer hotel.

    Stayed in May 2023

  • Reviewed: 15 June 2022

    1.0
    I didn't stay please hope I get my money back
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    I didn't like the place

    Wi didn't stay ist not at safety place this place don't look good to me

    Stayed in June 2022

  • Reviewed: 13 June 2022

    1.0
    Stay as far away from this place as possible.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything!

    Absolutely nothing!

    Stayed in June 2022

  • Reviewed: 2 June 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    The beds were a bit....done. quilt was worn a lot Sone stains on the side of the bed New towls woudnt hurt

    Location was very good, lots of placrs to eat near by. Toilet and shower where very clean. Internet connection was good

    Stayed in May 2022

  • Reviewed: 3 October 2021

    1.0
    Very poor
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Crazy people knocking on door at night, AC unit is super loud

    Stayed in October 2021

  • Reviewed: 30 September 2021

    7.0
    Good for the value and short stay
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Room smelled like smoke

    Was in a good location

    Stayed in September 2021

  • Reviewed: 29 July 2021

    10
    Great service from staff despite the regulus
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Professionalism

    Stayed in July 2021

  • Reviewed: 21 May 2021

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The manager is very rude and unprofessional and

    Nothing

    Stayed in May 2021

  • Reviewed: 22 August 2023

    3.0
    not worth the price needs total overall
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    looked like old dg with homeless living in

    mattress deplorable bed spred cigarette burn drapes holes smelled so bad like cigarettes

    Stayed in August 2023

  • Reviewed: 8 August 2021

    3.0
    Questionable
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Location and amenities. Carpet was ruin and patchy, smoke detector visibly hardwired to a light switch, only a facecloth for showering was available, no light bulbs in the lamps, both vanity lights were a LED with wire nut to a random power wire, and the bed was uncomfortable to say the least. Also, cops arrived three times in two nights. I would definitely say it is “an experience”

    The fridge worked and it was a place to lay my head down

    Stayed in August 2021

  • Reviewed: 3 December 2023

    5.0
    Passable
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: 18 July 2023

    5.0
    Passable
    • Business trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 29 May 2023

    2.0
    One night
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2023

  • Reviewed: 22 December 2022

    5.0
    Passable
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: 15 February 2022

    5.0
    Passable
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2022

  • Reviewed: 21 October 2021

    3.0
    Poor
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2021

  • Reviewed: 28 August 2021

    5.0
    Passable
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2021

  • Reviewed: 11 December 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

Showing 1 – 25

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