755 Parkway, Gatlinburg, TN 37738, United States
#49 of 542 hotels in Gatlinburg
Guests' ChoiceBased on 2565 hotel reviews
8.7Cleanliness
8.9
Comfort
8.9
Location
9.8
Facilities
8.7
Staff
9.5
Value for money
8.6
Free WiFi
8.6
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End of dialog contentReviewed: 26 February 2024
Bridgett
United StatesNo complaints. This place was wonderful.
The location is great! Right in the middle of Gatlinburg. It is charming and very retro looking, but not run down. You can tell the owners are trying to preserve this historic hotel.
Stayed in February 2024
Reviewed: 26 February 2024
Tommy
United StatesNothing
Nice location
Stayed in February 2024
Reviewed: 23 February 2024
Diana
United StatesNo complaints
It was awesome there one little perk For each room like small refrigerator and microwave other then that it was great😃
Stayed in February 2024
Reviewed: 20 February 2024
Jerry
United StatesIt’s like being at your Grandmas house. Ms Bonnie and Ms Glenda are amazing and we look forward to seeing them every year. It’s home away from home
Stayed in February 2024
Reviewed: 19 February 2024
Steven
United StatesI love that the hotel was just walking distance from everything And the breakfast was great
Stayed in February 2024
Reviewed: 19 February 2024
Guyther
United StatesA little on the expense side considering the age of the facility but was a great trip.
Location. Staff. Comfort
Stayed in February 2024
Reviewed: 19 February 2024
Becky
United StatesI love everything about this property
Stayed in February 2024
Reviewed: 18 February 2024
Mary
United StatesThere wasn’t a fridge in the room but it was ok we iced our drinks down in ice bucket 😊
Rooms were cozy and clean like going back in time the whole facility was warm and inviting.
Stayed in February 2024
Reviewed: 18 February 2024
Jennifer
United StatesThe only drawback that we encountered was it did not have a refrigerator. We did not care about a microwave. My husband has medicine that needs to be kept cold. We purchased a cooler and solved that problem. It would have been perfect if there had been a mini fridge for a couple of drinks and to put his medicine in.
The staff is awesome and accommodating. Very helpful and some of the nicest people you will meet. We love Bunny! The breakfast was awesome too. The smell of breakfast would come into our room and it felt like home. It was very comforting. Best location ever! It is in the middle of town.
Stayed in February 2024
Reviewed: 17 February 2024
Sonya
United StatesGreat breakfast and location
Stayed in January 2024
Reviewed: 16 February 2024
Grayson
United StatesNothing
We loved the location! We also were very impressed with cleanliness and friendliness of the staff
Stayed in February 2024
Reviewed: 12 February 2024
Melissa
United StatesNeed to improve their pillows. Most people I seen, brought their own pillows so I assume they had stayed before
It is so relaxing and like you were staying in an old lodge. Right in the middle of downtown but when you step inside it is peaceful and quiet.
Stayed in February 2024
Reviewed: 11 February 2024
Thompson
United StatesThe atmosphere, pricing and staff were amazing.
Stayed in January 2024
Reviewed: 8 February 2024
Melissa
United StatesBed comfort and pillows/linens could be improved for this price point of hotel.
Perfect location, very walkable and near all attractions. Breakfast was very very good, service at front desk and at breakfast was exceptional. Bathroom was nice and updated but rooms are very small and dated, bed comfort and pillows could be improved for this price point of hotel. Great history here overall and location!
Stayed in February 2024
Reviewed: 8 February 2024
Calhoun
United States.
Location was great
Stayed in February 2024
Reviewed: 8 February 2024
Pam
United StatesThere was nothing I didn't like!
The balcony and chairs to sit in outside by the fire. Also the all you can eat breakfast is awesome.
Stayed in February 2024
Reviewed: 5 February 2024
Travis
United StatesBreakfast was great
Stayed in February 2024
Reviewed: 2 February 2024
Melissa
United StatesNeeds to be updated in rooms
So close to everything
Stayed in January 2024
Reviewed: 31 January 2024
Linda
United StatesLiked everything.
Location and history of Inn.
Stayed in January 2024
Reviewed: 29 January 2024
Brian
United StatesThey didn’t have a fridge or microwave in the room like most places. Also I went to make coffe in my room and the coffee maker didn’t work. But they had complimentary coffee in a couple different locations. It just would have been nice not to have to go get it
I’m a history buff so I was taken in by its history and looks. The room was very clean and I was impressed with the upgraded bathroom. The central location was perfect…we didn’t need to pay for parking somewhere else because everything is within walking distance. We will be staying there from now on
Stayed in January 2024
Reviewed: 29 January 2024
Cliff
United StatesLocation location location and a quiet place to stay
Stayed in January 2024
Reviewed: 27 January 2024
Karin
United StatesI wish the outdoor heated pool would be open year round at least for adults. I kinda would like to see refrigerators in the rooms, but it certainly isn't a deal breaker. Ice machines are easy to get to and they work.
Breakfast was good and hot. Love the fact they have fresh coffee out really early as I am a very early riser. Beds are very comfortable. Location of this hotel is THE BEST. And the history of this place and being able to walk the halls and see the history of the hotel and area in photos is my favorite thing, besides the location of course. You will not be disappointed!
Stayed in January 2024
Reviewed: 27 January 2024
Daisy
United StatesOne lady told our friend It wasn’t safe to come cause of weather but we got there and you all had zero snow and ice. Kinda odd. It made my friend not what to come. But, we still had a blast
The employees, location, the lodging with all the extra space for friends to hang out while inside…… everything was great!
Stayed in January 2024
Reviewed: 26 January 2024
Tammy
United Statesnothing
everything! my favorite place to stay
Stayed in January 2024
Reviewed: 25 January 2024
Jennifer
United StatesNothing
Everything especially location!
Stayed in January 2024
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