The only issue we had was the floor in the breakfast room made it difficult to slide your chair in and out. The staff, as they were cleaning up a large mess I had made, told us the floor would be replaced later this or very early next year.

Staff was Very friendly. The breakfast was very good. Location was right in the middle of Gatlinburg and in walking distance to almost everything. It being a historic Inn and an old (very well cared for) building was exactly what we were looking for. We will definitely be staying there again.

Stayed in May 2024

Room was a little musty smelling at times. All and all was a great stay

Location was great and so was the breakfast ,friendly staff

Stayed in May 2024

Everything was wonderful. The rocking chairs at the front with the fireplace to the rocking chairs on our balcony were wonderful. The breakfast was a hit, very wonderful food and the friendly staff. Everything was so clean, and the decor was excellent. We will be staying here again. we love Gatlinburg.

Stayed in May 2024

Always remember the walls are very thin. You can hear your neighbor’s conversation.

Love the eclectic hotel. Had the best time sitting by the fire at night on the front porch. Best breakfast!

Stayed in May 2024

Good

Stayed in May 2024

We loved everything!

Close to everything and is just such a great place.

Stayed in May 2024

N/a

Centrally located. Easy walking distance to most everything

Stayed in May 2024

Nothing

Breakfast was good with plenty of options. The location couldn’t have been better right on the Main Street. Rooms clean and bed comfy. Staff are very friendly and helpful.

Stayed in May 2024

There is nothing I can think of that would have made our stay any better. The hair dryer in our room didn't work but the house keeper replaced it immediately. While the room was early Gatlinburg era, the bathroom was modernized with tile and a deep tub for soaking and plenty of fluffy towels. I'd like to say we are over 60 so we appreciated the Inn being true to it's era however we also saw families staying there.

DON'T stay at the Gatlinburg Inn if you are looking for a cookie cutter hotel. The Gatlinburg Inn is a historic part of Gatlinburg and the Inn reflects this . The interior is as it must have been during its early days. That is part of the charm. The lobby in large and has many seating areas. There's also a large room for sitting with a good book or sharing experiences with family. The breakfast room is just right to enjoy the wonderful breakfasts provided each day. Homemake biscuits, waffles, bacon, eggs and all the side plus lighter options . Did I mention they had fresh, home grown, local tomatoes each day? Awesome! They had a fire in the outdoor fireplace each evening when you could sit by in the big comfy rocking chairs or just relax on the porch and people watch. Also, the Inn is right in the heart of Gatlinburg. It's just a short stroll to the many restaurants and shops. No need to have to drive anywhere once you are there.

Stayed in May 2024

The shower wasn't hot enough for myself and the pressure wasn't the best.

It was right in the middle of town, so it wasn't very far to have to walk. The motel was very beautiful, we enjoyed all the old history that came with the motel.

Stayed in May 2024

nothing,

Location was fabulous, views from balcony was the chairlift next door, so much fun watching, especially at night when things are lit up!! the breakfast was wonderful too!!!

Stayed in May 2024

Nothing it was wonderful can’t wait to go back!

They have a gate that is controlled by one individual who checks if you’re a guest there so no unwanted guest in the parking lot also very conveniently located in the middle of everything!!

Stayed in May 2024

Best place ever to stay in Gatlinburg! the most convenient location to all the places on the strip! The BEST and SWEETEST workers ever! When you walk in it feels immediately like home.

Stayed in May 2024

Nothing

Really liked the AC, view and balcony, heated pool and free breakfast

Stayed in May 2024

The hallways were loud when you walked so when people passed your room it was quite noisy.

The location and staff

Stayed in February 2024

Excellent breakfast! Not just muffins and cereal. People actually cooking the food...biscuits and gravy, ham, potatoes,eggs, grits,etc. Location is excellent!

Stayed in May 2024

No mini refrigerator in the room. Can live without all the other amenities, but mini frig was definitely missed!

Love the history of this property! The property is dated, but that’s what makes this stay unique. The staff is most wonderful and super attentive to anything you need. Location is hands down the best location in Gatlinburg. Just park and walk everywhere. Super convenient! My family and I love staying here!

Stayed in May 2024

It’s always great staying there. The breakfast was delicious. The people are always friendly.

Stayed in April 2024

Our sliding glass doors did not lock and the room next door ,could have easily stepped over the side of the balcony and opened our door. I may have been alittle paranoid, but there are scary people in this world

Walking up to this hotel to check in have an instant happy vibe, having folks rocking in their rocking chairs on the front porch,sittting by the fireplace! The old original structure of the building gave that old historic smokey mountain feel that I was hoping for.The location of this hotel was PERFECT to get to all the shops in Gatlinburg and walking distance from everything Gatlinburg had to offer! The breakfast was wonderful, the food had flavor and the staff all had friendly faces and were very helpful I recommend this hotel 100% if you don't mind the cool outdated structure

Stayed in May 2024

If I must say something I didn't like the only small thing would be no fridge in the rooms.

I LOVED the quaintness of the Inn. The front porch with the rocking chairs was lovely! The breakfasts were yummy!!

Stayed in April 2024

Love the location and the staff!

Stayed in April 2024

No refrigerator or microwave in the standard room.

The location, staff, and breakfast was great!

Stayed in April 2024

Historic hotel (3rd built in Gatlinburg according to the staff) where many famous people have stayed. Bathroom was modern & very clean. Breakfast & coffee were great. Quaint, rustic room with modern amenities!! Security guard was helpful in the gated parking.

Stayed in April 2024

Everything! Located on the main road, very clean room and the bed was very comfortable.

Stayed in April 2024