365 Park Avenue South At 26th St., NoMad, New York, NY 10016, United States
#32 of 418 hotels in New York
Guests' ChoiceBased on 280 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
8.6
Staff
9.3
Value for money
8.1
Free WiFi
9.0
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End of dialog contentReviewed: 23 July 2022
Peter
United KingdomThere were no negatives whatsoever.
wonderful Hotel in a great safe location. Reception team were so incredibly helpful, room was immaculate and extremely comfortable. The lobby snacks were a great wee start/ end to the day. would we return….. Absolutely!! Thank you Hotel Giraffe for greatly contributing to my wonderful 50th birthday celebrations in NYC.
Stayed in July 2022
Reviewed: 22 July 2022
Danny
United StatesThe kindness and helpfulness of the front desk, the comfort of the room, the sitting area in the lobby.
Stayed in July 2022
Reviewed: 21 July 2022
Stephanie
GermanyYou can hear the street noise at night (I was on a lower level). However, this is common in NY and I will still return.
Beautiful, unique boutique hotel (the best hotel I have been to in New York): Very friendly, attentive and helpful staff, spacious and comfortable room, amazing rooftop terrace, beautiful and cozy lobby, location, refreshments (24 h available), light breakfast. Thank you so much - I had a wonderful time and will be back!
Stayed in July 2022
Reviewed: 20 July 2022
Andrian
United Arab EmiratesThey have free snacks and soda on the ground floor — very nice touch.
Stayed in April 2022
Reviewed: 18 July 2022
Anurag
CanadaNeeds a bit of TLC.
Big rooms (for NY), very friendly staff and a very clean. Great location if you are tourist and want to be close but not right in the middle of action.
Stayed in July 2022
Reviewed: 9 July 2022
Sarah
Zambiait is a gem in New York , quiet hotel in a very good location . best night sleep in their beds !! also very nice restaurants nearby
Stayed in July 2022
Reviewed: 20 June 2022
Lisa
United StatesPrice was reasonable, but boy have prices increased in NYC!!!
This was not my first time at the Hotel Girarfe, and will not be my last. I like the location (centrally located and walkable to Times Square and Soho. Good wifi in the room and lobby. Very comfortable rooms and quiet (if on a higher floor). Love the breakfast and all day snacks, but hope they bring back the evening wine and cheese.
Stayed in June 2022
Reviewed: 1 June 2022
Elizabeth
United KingdomThe rooms are dimly lit and the bathroom door was glass so the person inside was visible (if blurred).
The location and the amazing customer service, both before and during the stay. I also liked the availability of free soft drinks and snacks in the lobby.
Stayed in May 2022
Reviewed: 27 May 2022
Ravit
Israelthe room was very comfortable, quiet, good neighborhood, great location. the stuff is great .
Stayed in May 2022
Reviewed: 16 May 2022
Karen
United KingdomRoom was warm, air conditioning is below par. Bathroom could do with modernising. Roof Terrace was closed on the first night we stayed and again the next day due to private events, which meant it was unavailable the times we wanted to use it. Breakfast was a very light self service option in the lobby which suited us but might not suit you if you like a proper hotel breakfast.
Fantastic location in midtown near the Park/ 28th st subway that can get you quickly up or downtown. Short stroll from Empire State & Flatiron. Plenty of nice little bars and restaurants nearby. Clean, very comfortable beds, and very helpful and friendly staff. Coffee, bottled water, cold sodas, fruit, crisps all available 24/7 in lobby as part of the price.
Stayed in May 2022
Reviewed: 13 May 2022
Kristen
United StatesI wish it was a little more affordable.
superbly clean, wonderful location with nice balcony views, lovely staff
Stayed in April 2022
Reviewed: 2 May 2022
Yvonne
United Stateslighting in the room was dark
attentive staff always available to assist with getting a taxi and holding our bags the day we checked out to attend a business appointment
Stayed in May 2022
Reviewed: 30 April 2022
Veronica
United KingdomNo complaints
Loved the decor. It was peaceful even in lobby/lounge.
Stayed in April 2022
Reviewed: 28 April 2022
Isaac
United StatesThe hotel rooms are a little on the dark side (as in not well lit and a little dated.). Also, the location wasn't prime for the activities we had planned (this isn't really a knock on the hotel, just we should have planned a little wiser.)
We like the vibe of the hotel. We like the comfort of the beds. We kinda like the location (although there are better locations in the city.). We also like the fresh fruit which is always available.
Stayed in March 2022
Reviewed: 21 April 2022
Diane
United StatesMore or brighter lights in rooms - especially living area of suite. Also wish restaurant in hotel were open for breakfast or lunch.
Roomy suite and bath, especially for NY. Great location. Snacks & drinks in lobby are a big plus.
Stayed in April 2022
Reviewed: 18 April 2022
Heikki
DenmarkLocation is excellent and rooms are quite big compared to most NY hotels.
Stayed in April 2022
Reviewed: 17 April 2022
Diane
United Statesrooms a bit dark, wish restaurant was open for breakfast or lunch
spacious rooms and bathrooms for NYC, great location, well stocked rooms, good value, friendly staff
Stayed in April 2022
Reviewed: 12 April 2022
Victoria
United Kingdomdaily resort cost & limited supply of snacks fir the amount we paid
Spacious room for the city
Stayed in February 2022
Reviewed: 7 April 2022
Antoinette
United StatesThe Hotel Giraffe was exceptionally clean, courteous staff, great offering of snacks, and refreshments. The room had a nice terrace. The bed was supercomfortable, along with a lovely large bathroom. The desk area was quite nice. The remote control shade worked well for the room. I liked it so much that I booked it again. A very safe location. Thank you, Antoinette
Stayed in April 2022
Reviewed: 7 April 2022
Bruno
Belgiumno bF during Covid period, but plenty of possibilities around the place.
very well situated, Mid Town, close to subway line 6. clean and very large room for NYC standard. We had an en suite room, perfect if you travel with kid. 11th floor very quiet. Nice personal if you need help. Great WiFi
Stayed in April 2022
Reviewed: 21 March 2022
Val
United StatesWe were very pleased.
I loved the boutique feel of the hotel. Very friendly staff that were very helpful- they would hail taxi’s and kept our luggage until we could check in. They had a whole area of snacks, coffee and drinks. The room was a great size .
Stayed in March 2022
Reviewed: 17 February 2022
Michael
United KingdomNothing - apart from maybe complimentary alcohol in the lobby.
The staff were absolutely brilliant - everything necessary was simple and anything extra that was asked was dealt with brilliantly - the room was cleaned and presented fantastically each day and honestly could not fault any part of the service
Stayed in February 2022
Reviewed: 14 February 2022
Guillo
United Stateswe miss the wine & cheese in the evening.
staff is amazing upon arrival, room is beautiful and super clean. love the balcony. we also love the 12 th floor outdoor giraffe garden.
Stayed in February 2022
Reviewed: 8 February 2022
Angela
United Statesnothing! I will stay here again.
gorgeous property and rooms, staff was friendly and helpful!
Stayed in February 2022
Reviewed: 17 January 2022
Yang
United KingdomIt was disappointing that there was no breakfast service due to COVID. We had to go out every morning to get breakfast, which was a bit of pain especially on cold days.
The location was great and all the staff was helpful and kind.
Stayed in December 2021
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