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Reviews of Golden Gate Hotel 3 stars

775 Bush Street, Union Square, San Francisco, 94108, United States

#8 of 18 B&Bs and Inns in San Francisco

Guests' Choice

Review score

Based on 195 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9.4

  • Facilities

    8.0

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 20 May 2024

    9.0
    Perfect place to explore SFO!
    • Leisure trip
    • Solo traveller
    • Standard Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Shared bathrooms are very clean but what’s a bit annoying is the fact that the toilet and shower are in the same room so when you have someone else taking like 45 minutes showering and getting ready in the morning, you have to wait forever to go to the toilet.

    Great beds, great location, friendly staff, cozy rooms. The hotel in general has this feel-at-home atmosphere- really lovely. I’d definitely stay here again.

    Stayed in May 2024

  • Reviewed: 16 April 2024

    9.0
    Nice place to stay, everything according to expectations
    • Leisure trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 3 nights

    Maybe not mostly comfortable location for walk at night (just my impression) The breakfast could have been more variable

    Nice place to stay. The room was clean and had everything as described on booking (they even had iron on request). The staff is very helpful and friendly, can advise you about any service proximity of the hotel. The breakfast was delicious and located in nice stylized in French place in neighbor property. The location is quite safe on day, although occasionally you can spot drug-addict people on the streets around, so better be careful at nights.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Incredible surprise in the Hotel - 100 Stars
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 2 nights

    There's a cat on the hotel and the hotel kinda smells like cat sand.

    100 Stars, Skittles the cat was the best experience on the hotel. I loved having the cat. She went in to our room and was super friendly.

    Stayed in April 2024

  • Reviewed: 28 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 2 nights

    A bit noisy floor

    Comfortable, very centrally located hotel with comfy beds and beautiful interior of the hotel. There is a cute cat in the lobby :)

    Stayed in March 2024

  • Reviewed: 20 March 2024

    9.0
    Excellent choice to stay in SF
    • Leisure trip
    • Solo traveller
    • Double Room with Shared Toilet
    • Stayed 4 nights
    • Submitted via mobile

    The “crystal” faucet in the shower needs replacing: it takes ages to adjust this monstrous device and the temperature keeps jumping from freezing to boiling. Pity for wasted water 😕

    Nice, clean and comfortable hotel. Staff is friendly and breakfast served at the nearby hotel is ok. The main advantage is hotel’s perfect location.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    9.0
    Enjoyable stay in a very eclectic location
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was in a sister hotel, so had to go there each morning. Made no difference to my enjoyment of the location

    Great location. Very clean. Quirky place with lots of beautiful original features. I really would recommend this hotel. Great value for money

    Stayed in March 2024

  • Reviewed: 13 March 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Triple Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The washroom is outside of the bedroom far away.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Poor breakfast. Small bathroom.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff was very nice, and everything was clean

    Stayed in February 2024

  • Reviewed: 23 January 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 5 nights

    The breakfast can have more variety. I can't believe some rooms in the hotel have shared bathroom.

    The hotel is located in a nice Edwardian building and is more than a 100 years old. The decor is colonial style, very charming. The staff is friendly. The complementary breakfast is adequate. The hotel is located in the heart of the city.

    Stayed in January 2024

  • Reviewed: 13 January 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Cozy, home-like

    It string enough water flow in shower

    Stayed in January 2024

  • Reviewed: 17 December 2023

    7.0
    Please bring the breakfast back to the building
    • Business trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 6 nights
    • Submitted via mobile

    Shared bathroom; need to change building for the breakfast, which is served in another hotel

    Old fashioned and warm atmosphere

    Stayed in December 2023

  • Reviewed: 15 December 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I waited more than 10mins at the door. Breakfast is minimal.

    the cookies and free tea when I arrived.

    Stayed in December 2023

  • Reviewed: 10 December 2023

    9.0
    Charming, classic hotel located in the middle of the city. Perfect for a few nights.
    • Business trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 2 nights

    It is a charming older hotel, so it can be a bit cooler in the rooms at night.

    Excellent location in a super charming hotel right in the middle of the city. Bush street is an excellent location for exploring San Francisco! Super friendly staff, cute cats, and well-equipped facilities.

    Stayed in December 2023

  • Reviewed: 13 November 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Double Room
    • Stayed 9 nights

    Breakfast was not so great.

    Location, friendly staff, typical house from SF.

    Stayed in November 2023

  • Reviewed: 18 October 2023

    9.0
    Fab hotel, great location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Perfect cute & cosy hotel in a great location. Friendly staff.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    7.0
    Overall nice stay-some changes and improvements needed and not excuses for short comings.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There were two of us that shared a room at the hotel. My traveling companion and I were served our continental breakfast, which consisted of two muffins, two Croissants, (one for each of us ) our choice of water, tea, coffee or orange juice and there were butter and two different jams on our dining table. We didn’t want the muffins and only ate the croissants. When my companion asked for another croissant we were told that we could only have one. We didn’t receive any clean room service on one of our nights there at the hotel Instead, there was a plastic bag of clean towels left on the floor outside of our room door. We had difficulty getting the door unlocked to our room each day and on our last day there the door knob fell off all together and we couldn’t get into the room.

    The staff were friendly, nice and helpful with directions. The hotel was built in 1913, the design of the hotel facilities and details demonstrated interesting history of the hotel.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Could do with a bit of an update as a bit tatty round the edges. Not very forthcoming about showing us how to use the lift even when they could see we had to lug our cases up the stairs.

    Nice quaint feel and location was good. Croissants and muffins at breakfast were nice.

    Stayed in September 2023

  • Reviewed: 5 October 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 2 nights

    Having to share a bathroom.

    Great place, a hotel with a character and a cat for cosiness!

    Stayed in October 2023

  • Reviewed: 5 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    wasn't so happy with the breakfast and the car parking, other then that it was great

    Elevator was amazing

    Stayed in September 2023

  • Reviewed: 22 September 2023

    8.0
    We were greeted by a lovely sweet cat who walked into our room and hung out with us until we left for dinner - antique b
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There is a bit of street traffic noise (nothing that prevented sleeping even though our room overlooks Bush Street) and hilly walking required because you’re right in the middle of San Francisco!

    In the middle of everything, a quaint, historic and comfortable room with a cat! Front desk was friendly and efficient and gave us excellent restaurant suggestions within walking distance.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    8.0
    Good experience and value for money
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The windows didn’t shut properly and mosquitoes kept entering the room. I couldn’t sleep well because of their buzzing. I know the building is old and this is not a major problem, but just bear this in mind if you struggle falling asleep. Maybe bring some earplugs.

    The staff was very friendly. I liked the style and decor of the hotel. Very classy and yet it wasn’t as expensive as other places. Good value for money.

    Stayed in September 2023

  • Reviewed: 15 September 2023

    8.0
    Beautiful characterful building. Great location close to Union Square.
    • Leisure trip
    • Group
    • Twin Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    The small rooms. Lack of space in bathroom to place toiletries.

    The breakfast consisted of croissants every day. Very ordinary. Location was EXCELLENT.

    Stayed in August 2023

  • Reviewed: 6 September 2023

    9.0
    Loved Skittle the hotel cat!
    • Leisure trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    The lamp in the shared shower of the 3rd floor was not functioning at all during my 5 nights’ stay. I reported this to the reception and followed up on it 3 times, but this wasn’t fixed despite the staff already having notified their repair team. The water in the shower was very weak, ok to wash the body but challenging to wash long hair.

    Loved Skittle the hotel cat! She came to stay with me for a night, jumped on my bed and walked on my pillow. In the morning she put her head under my hand trying to wake me up. She purrs when I pet her. This added so much to trip😍 Oh sorry, this is supposed to be a hotel review, not a cat review. So the hotel is lovely. I like the 1913 style very much. It is overall comfortable and cosy.

    Stayed in September 2023

Showing 1 – 25

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