A little pricey for the amenities and catering to taste is somewhat off beat.

Quite and nestled in a pine tree forest the motel has a relaxing atmosphere highlighted by a beautiful courtyard with lounge chairs and tables.

Stayed in April 2024

beds are short

Great Location good price / quality great bathroom + hot shower with amenities.

Stayed in April 2024

Bathroom was not nice. The shower was very weak and no pressure, we showered feeling cold. The room we had booked for 5 people through Booking was very small, impossible to stay. The receptionist suggested us a new family room at an additional cost. This one was way better. They even charged for the firewood we used to light the fireplace, which could in my opinion be offered as a courtesy to the guest.

The family room we ended up was really nice, with a small kitchen and a sofa in front of the fireplace.

Stayed in February 2024

Nothing. Just a suggestion: a big pasta pot and a pasta drainer in the kitchen would be helpful.

Clean, good size suite for a couple with two kids. My boys slept in the sofa bed and had no complains. Big smart TV so you can use your own logins. Good shower, water was very hot. Heater works great too. Full kitchen. It’s not fancy and could use some updates but if you are looking for a place just to make your own meals and sleep after a long day exploring town (skiing, biking, etc), this is a perfect one. Great location.

Stayed in February 2024

The bed be a little bigger

Room was absolutely great for the price. The bed was kinda small but still a very nice room

Stayed in January 2024

Very basic but great for the price!

Close to the ski area, staff is accommodating

Stayed in January 2024

Facilities

Stayed in October 2023

Advertised hot tub, but wasn't working

Room really nice and clean. Not on main street, but great location. Close to slopes, if you like skiing or snowboarding. Owner was really great. Dog friendly! Great grass area in the trees with a playground, picnic tables, bbq, etc.

Stayed in July 2023

the suite was nice . Small but had everything i needed

Stayed in July 2023

There was no air conditioning and it was quite hot, but very few places in Big Bear have air conditioning and they did provide 2 fans in the room.

Nice little room for the money. Management was very nice about letting us check in early. We were there less than 24 hrs and didn't ask about or use wifi, so I don't the quality of that.

Stayed in July 2023

There was no staff on the property. Nobody was there at the check-in time, but the signage had the hours as open.

Great location! Very quiet and private.

Stayed in April 2023

cozy

Stayed in April 2023

Friendly and good customer service.

Stayed in February 2023

The heater was broken and was full blast or nothing.

Good location and nice property. Bed was comfy and shower was hot.

Stayed in January 2023

mud driveway. parking disorder.

ski lodge. coffee and popcorn. hot water.

Stayed in February 2023

parking is very reduced but its ok

everything special access to a kitchen

Stayed in January 2023

Our room was not cleaned on the first day of our stay.

shower was phenomenal. best shower at any lodging we’ve ever been into. enjoyed the giant screen tv with tons of choices. great location which is close to downtown. worth the price.

Stayed in January 2023

nothing

very nice staff in nicely redone room

Stayed in January 2023

Uncleaned icy steps, unfinished swampy parking lot, thin walls with noise from adjacent room.

Good location, competitive price

Stayed in January 2023

I could not figure out the sink faucet lol. I think it was broken, but am also aware the property is under renovation. The coffee maker for our other group didn't work, but ours did, so we worked around it.

Property & Location: I got more of a cabin feel with my stay than I did motel, which isn't always easy to provide to guests. The view from all of the rooms is a quaint courtyard area. There are string lights with multiple sitting areas for dining, drinks, and relaxing. Easy to find and parking is adequate even at full occupancy. At sunrise, the light shines through the trees which during winter months can be magical. Goldmine is located just down the street from Dank Donuts, Big Bear Zoo, the Ski Lifts, and is only minutes away from Big Bear Lake. Also, the property connects to a paved walking path which connects all of the hotels in on the street. Room: We attended as two parties in separate rooms. Our room was the more basic of the tow, but came complete with a "fireplace" (furnace), fridge, and microwave. Although the place showed its age, it definitely was clean. At check-in, the toilet was sealed to indicate being cleaned. No mold in the shower grout and the carpet is probably what one might expect from an older property. The room for the other group in our party was great. From the rustic snowshow decor to the real wood-burning fireplace + full kitchen, it just felt homey. Staff: In a word, memorable. In particular, Olena was fantastic - from a personality so warm it could melt the snow to remembering the small details like our hair dryer from days before check-in, she elevated the guest experience. She greeted and checked on us at every opportunity and my family agrees the stay would not have been the same without her.

Stayed in January 2023

the wall are very thin so you hear Everything going on in the upstairs room, especially if the guest move around the dining table and chairs! Can be very annoying at night, especially bedtime, if the upstairs guest don’t abide by the “quiet time” rules posted on the room door!

the location was very good!

Stayed in December 2022

bed had blood stain and dishes were dirty

it’s close

Stayed in December 2022

Poor noise insulation and very active and busy neighbors 😖We could hear everything… EVERYTHING! Our kids couldn’t sleep because of the noise from the other rooms

Very clean, spacious, comfy beds, free parking next to the room, fully equipped kitchen, great playground and sitting area, beautiful place!

Stayed in November 2022

No light in bathroom, toilet way to low

Stayed in September 2022