42268 Moonridge Road, Big Bear Lake, CA 92315, United States
#48 of 137 hotels in Big Bear Lake
Guests' ChoiceBased on 229 hotel reviews
8.0Cleanliness
8.2
Comfort
8.3
Location
9.0
Facilities
8.0
Staff
8.5
Value for money
8.1
Free WiFi
9.1
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End of dialog contentReviewed: 27 March 2023
Rob
United Statesroom
location
Stayed in March 2023
Reviewed: 20 March 2023
Alex
United Statesno issues.
close to ski resort. easy access to location.
Stayed in March 2023
Reviewed: 21 February 2023
Yvette
United StatesThe parking is very very limited. Wi-Fi was not offered with a secured password and what was offered, was horrible.
The location was great
Stayed in February 2023
Reviewed: 10 February 2023
Luiz
MexicoThe external área is excelente
Stayed in February 2023
Reviewed: 24 January 2023
Richard
United StatesGreat location, super cozy rooms with lots of character, clean, well taken care of, updated. Overall great experience. WiFi was blazing fast
Stayed in January 2023
Reviewed: 16 January 2023
Daniel
United StatesDidn't get the home that I booked. Sleeping arrangements were different than expected. Check-in was slow and complicated. People answering the phone didn't speak English.
Stayed in January 2023
Reviewed: 10 January 2023
Noemi
United Statesit’s in a great location, carpet was clean, the bedding was clean, the dining area was cozy and had most of the things we needed
Stayed in January 2023
Reviewed: 9 January 2023
Jorge
United StatesTo noise
Area
Stayed in January 2023
Reviewed: 4 January 2023
Diane
United Statesroom decor old ratty. mattress & pillows terrible
run down
Stayed in January 2023
Reviewed: 22 December 2022
Anett
United StatesEverything
Stayed in December 2022
Reviewed: 11 December 2022
Annie
United StatesThis place is shady, not run properly, probably some illegal business being conducted here/
I liked that I wasted my money, didn’t sleep and couldn’t even talk to a “manager”.
Stayed in December 2022
Reviewed: 26 November 2022
Vincent
United Statesnothing
great location. very clean. great water pressure. The lady who does the cleaning was very helpful, on the questions I had, when office was closed. Does a good job cleaning the room. Owner checked me in. Felt comfortable as soon as I arrived. Look forward to staying here again.
Stayed in November 2022
Reviewed: 25 September 2022
Mark
United StatesI could be picky but in the end for the price this is what you get.
nothing stood out. Pretty average
Stayed in September 2022
Reviewed: 8 September 2022
In
United StatesThe toilet plugged and no one was on staff to accommodate or provide plunger until 8:00AM. Also the light in the shower did not work so had to shower in the dark. No phone to call for room service. For the price we paid everything should have worked.
Friendly staff and the Location was close enough to most things. The refrigerator kept food cold. Had fan but no air conditioner.
Stayed in September 2022
Reviewed: 6 September 2022
Michelle
United StatesMissed having access to an ice machine.
Peaceful, surrounded by trees. Pathway next door. Swings, benches and bbq for guest use. Clean. Each room decorated in different style. #8 Cowboy was wonderful! Nice touch with the coffee being in a box and they provided Coffeemate! Shower pressure amazing, bed very comfortable. Great location, right off main highway, 5 min drive to most anything in town.
Stayed in September 2022
Reviewed: 29 August 2022
Jaime
United StatesWouldn't come back.
Stayed in August 2022
Reviewed: 26 August 2022
Jonathan
United StatesEverything was great but would add a firepit or jaquzzi.
Owner Sunny is accommodating & friendly, location is immersive!
Stayed in August 2022
Reviewed: 3 August 2022
Nubia
United Statesit was rundown. beds need to be replaced. the towel and toilet rack need to be redone. the towels on rack literally fell off.
great location
Stayed in August 2022
Reviewed: 18 July 2022
Prabhjot
United StatesThe bathroom sink was a little dirty.
Stayed in July 2022
Reviewed: 26 June 2022
Debi
United StatesBBQ / play area is beautiful. Great vibe, location & staff.
Stayed in June 2022
Reviewed: 21 June 2022
Liubov
United StatesThe hot water is hard to turn on, the sink doesn’t work properly but it’s not a big issue, so it’s fine :)
Location, all the facilities, good value, warm enough (there are ac and electric fireplace in the room), bbq grills, so friendly and nice lady at frontdesk Olena :)
Stayed in June 2022
Reviewed: 5 April 2022
Xoimar
Puerto Ricolocation
Stayed in February 2022
Reviewed: 28 February 2022
Jenna
United Statesparking was a little tricky for a minute. walls are thin so if your neighbors are having an exceptional stay *wink wink* you can definitely hear them. but everything else was great.
cute little private hotel, super nice views of the beautiful trees. loved the cowboy theme it was very cute. bed was comfy for a weekend getaway. I never once met a staff member, honestly that was okay by me.
Stayed in February 2022
Reviewed: 25 February 2022
David
United StatesThe mattress needs to be replaced.
The decor.
Stayed in February 2022
Reviewed: 14 February 2022
Ro
ItalyThe room was perfect for our needs. Cosy, comfortable, clean, really well stocked with everything we might need. We weren't there when the office was open, but we spoke with the owners on the phone and they were fantastic, really accommodating, friendly and responsive. I would love to stay here again.
Stayed in February 2022
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