44 East Camperdown Way, Downtown Greenville, Greenville, SC 29601, United States
#13 of 82 hotels in Greenville
Guests' ChoiceBased on 132 hotel reviews
9.1Cleanliness
9.6
Comfort
9.7
Location
9.8
Facilities
9.4
Staff
9.2
Value for money
8.2
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 April 2024
Dr
KuwaitExcellent location , decoration , convenient with professional staff.
Stayed in April 2024
Reviewed: 28 April 2024
Lourdes
United StatesEverything!
Stayed in April 2024
Reviewed: 22 April 2024
Katharine
United StatesSo many amazing details. The rooms are beautiful and comfortable. The private label products smell so good, too!
Stayed in April 2024
Reviewed: 13 April 2024
Thomas
United StatesNothing
Location
Stayed in April 2024
Reviewed: 12 April 2024
Margaret
United StatesThere wasn’t anything I didn’t like about the property.
The location, decor and amazing staff! Everyone was so friendly and helpful. We had our dog Sadie with us and the staff treated her like royalty!
Stayed in April 2024
Reviewed: 8 April 2024
Matthew
United StatesNothing
Very organized and super polite staff
Stayed in April 2024
Reviewed: 12 March 2024
Anna
United StatesAmazing place
Stayed in March 2024
Reviewed: 22 February 2024
Loretta
United StatesThe closet / bathroom door too heavy
Stayed in February 2024
Reviewed: 19 February 2024
Sharer
United StatesNOTHING - that I couldn’t STAY longer & that I didn’t go to the spa :/
Unique decor, cozy & elegant all at the same time
Stayed in February 2024
Reviewed: 23 January 2024
Shirley
United StatesPerhaps an earlier check in time.
Breakfast was absolutely wonderful! Was skeptical however, exceeded my expectations.
Stayed in January 2024
Reviewed: 19 January 2024
Maria
United StatesThe pressure at the shower was not good. We expected a great experience based in other comments but we didn't have good luck and our shower had very low pressure. At the frontdesk they said was something wrong that days, so, usually they don't have this problem.
I loved the coffee at the restaurant, really good. Location is great to take a walk and enjoy the views.
Stayed in January 2024
Reviewed: 18 January 2024
Martha
United StatesI loved everything about the property
Love the property.
Stayed in January 2024
Reviewed: 8 January 2024
Ryan
United StatesThat we couldn't stay longer.
I loved every part of the hotel from the friendly service, amazing views, beautiful rooms, and lovely dinner.
Stayed in January 2024
Reviewed: 8 January 2024
Hulsey
United StatesYou should be able to book a room at the front desk.
Stayed in January 2024
Reviewed: 5 January 2024
Natalie
United StatesWe could not seem to cool down our room. It was like the air would not come on or cool down.
It was a beautiful hotel. We ate at Between the Trees which was nice. Food was hot and well displayed. Service was very good. Beds were comfortable. Room very clean. Ice machine worked great. Loved the bar areas especially the one with the fireplace.
Stayed in January 2024
Reviewed: 30 December 2023
Angelic
United StatesNo chairs in the rooms with balconies ; no access to a microwave, nighttime (NATIVE) drumming sounds in rooms that made it hard to sleep, restaurant downstairs bar had limited food options, guests should have priority rsvps to Btwn the Trees restaurant, early checkout policy is not fair for guests who must leave suddenly (emergencies)
Location, Restaurants
Stayed in December 2023
Reviewed: 12 November 2023
Tracey
United StatesNothing
Unique features
Stayed in November 2023
Reviewed: 26 October 2023
Leesa
United StatesClean, comfortable, beautiful
Stayed in September 2023
Reviewed: 25 September 2023
Garland
United StatesNothing
Atmosphere
Stayed in September 2023
Reviewed: 15 September 2023
Michelle
United Statesthe proximity of adjacent property/too close across the street
The view of the falls/ valet parking
Stayed in August 2023
Reviewed: 6 September 2023
Ana
United StatesThe front desk attitude to solve customer needs
The decoration, the location, the ambience, the cleanliness
Stayed in September 2023
Reviewed: 22 August 2023
Melissa
United StatesExcellent location next to the river and park and restaurants. Excellent amenities - spa, bourbon bar, restaurants. Rooms are spacious, well appointed, and luxurious.
Stayed in August 2023
Reviewed: 19 August 2023
Jennings
United Statesnun
the room , bed was comfortable
Stayed in August 2023
Reviewed: 13 August 2023
Sherry
QatarOn arrival the valet guy was very short, rude and it was not what we’d expect from this hotel. We talked to manager.
Beautiful
Stayed in July 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content