The hotel had an air train direct to San Francisco Airport. The staff were very helpful and friendly. The restaurant was very good.

Stayed in May 2024

The bed was too soft. Everything else was great

Location location location

Stayed in May 2024

Nothing

Very close to airport and view from room

Stayed in May 2024

n/a

Very convenient to take BART/AIR TRAIN. Solves the parking/shuttle issues.

Stayed in April 2024

I would have liked one more restaurant to be on the property that was casual but fun.

Close to airport take a AirTran .

Stayed in May 2024

Was pretty pricey but I did book at last minute given I needed accommodation due to a missed connection.

Great location given its a minute or two on the Air train. Has a good bar & convenience store in lobby.

Stayed in April 2024

The location is unbeatable for those transiting SFO. It's not just near the airport, it's at the airport, with a dedicated stop on AirTrain (every 4 or 5 minutes!) which connects the various passenger terminals on a circular route. It has good restaurants open until late at night & a food "market" open 24/7.

Stayed in April 2024

A little bit pricey

One gets everything needed near SFO. And there is a handheld shower

Stayed in May 2024

None.

It's convenient to the airport for a transit stay. It has a 24-hour convenience store, which was a pleasant surprise, since our flight was delayed and arrived late.

Stayed in February 2024

Room service pizza was overly cheesy and dry

Location

Stayed in April 2024

Nothing

Amazing place , loved our stay

Stayed in April 2024

Just the noise from the road and airport but it is understandable. And maybe the prices, pretty hefty prices for a bottle of water and no kettle in the rooms for a tea.

Would stay again, so easy to get to and from. It is a true peaceful haven next to a busy airport and big freeway. Although it was noisy it was a great stay. The restaurant and the staff was excellent a little bit pricey. The Fitness center was just perfect.

Stayed in April 2024

My flight was postponed to the next day so I had to spend a night at the SFO airport and was able to get a room at short notice. The staff was very nice and helpful, the room was spaceous with enought room for my luggage and the airport train has a stop directly at the hotel which makes the trip to and from the terminal very convenient.

Stayed in April 2024

It is a wonderful place when traveling in or out of sfo

Stayed in April 2024

Captive-audience price.

Unbeatable location. Excellent quality, albeit for an arm and a leg.

Stayed in April 2024

The price, but then again…the property exceeded our expectations.

The location was exceptional…access to our airline departure was within minutes via the Air Train. Room was quiet, clean, well appointed with a runway view. Staff was lovely. The restaurant was excellent.

Stayed in April 2024

Super convenient for an early morning flight. Rolled out of bed at 6 for a 7 am flight with time to spare! Comfy and luxurious.

Stayed in April 2024

Not applicable

We really liked the amenities, the comfort of the beds, and the friendly mess of the staff who were eager to please! Also, it should be noted that it’s very convenient to access the San Francisco airport.

Stayed in April 2024

None.

The hotel is next to the airport (SFO) and it is also an AirTrain stop. Commuting to the departure terminal was therefore a breeze.

Stayed in March 2024

Nothing

Adjacent to SFO using the Air Train for super early flight. Room was clean and bedding was good quality. Sound proofing was excellent.

Stayed in April 2024

Super quick access to SFO, just a stop or two on the airtrain. The rooms are very comfortable. Best sheets ever.

Stayed in April 2024

I loved the place and hope to stay again soon.

When you're traveling internationally, and you're tired, and then you have a problem. Someone comes to your rescue and helps you get your two service dogs and your baggage from the airport to the hotel; you want to just hug them and thank them and tip generously. All the staff is excellent, but I must shout out to the security team. I wish I had remembered all their names, but I had written down Gwen and Alice. The security team didn't have to help me, but they did, and that's what hospitality is about. I mean, they could've said no, that's not their job, but instead, they worked from the heart and helped me get from the international terminal to the trains and from the train to the hotel. The funny thing was Alaska then canceled my trip and my connection, so I had to reschedule and try again. So we made the trip three times, and they never complained. They never got upset. They never didn't show up, and it was delightful. But the front desk staff was also super friendly and helpful, and the two women at the bar where I had dinner were charming, and I enjoyed our conversations. I wish the restaurant were open more because I would've liked to have tried the menu, but the timing wasn't right. It was too limited. My one caveat is that it is costly. I live in a five-star hotel. I travel all around the world, and it is pricey; I understand that they want to take advantage of the location, but I think they would be fully booked if they didn't charge such high rates.

Stayed in January 2024

N/a

Location Food Furniture

Stayed in March 2024

Location

Stayed in March 2024