One Grand Boulevard , Point Clear, AL 36564, United States
#1 of 1 hotels in Point Clear
Guests' ChoiceBased on 143 hotel reviews
9.4Cleanliness
9.6
Comfort
9.6
Location
9.7
Facilities
9.5
Staff
9.6
Value for money
8.3
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End of dialog contentReviewed: 24 April 2024
Tracy
United StatesBarn door to bathroom and no exhaust fan- bathroom noises and smells were hard to contain I. The room.
Food was excellent, grounds and personnel were fantastic. I will be back
Stayed in April 2024
Reviewed: 24 April 2024
Kim
United StatesSpa was phenonemal
Stayed in March 2024
Reviewed: 18 April 2024
Michelle
United Statesnothing
good food and view,
Stayed in April 2024
Reviewed: 1 February 2024
Maribel
United StatesWe loved EVERYTHING!! You MUST visit!!
The photos you see online are real! It is gorgeous and the staff is amazing. We loved Jeannie at the main building she was such a sweetheart and so was the manager. They upgraded us to a Jr King Suite and OMG it was perfect! Very spacious and there is so much to do in the resort that you do not have to leave. We sat by the fire pit at Buckys and we fished on the pier. They provide you with a bamboo pole with hook and bait for you to fish. Best vacation EVER!!
Stayed in January 2024
Reviewed: 17 December 2023
Louis
United StatesNothing.
Everything was perfect. We hated to leave.
Stayed in December 2023
Reviewed: 7 December 2023
Kellie
United StatesFor the first time, the food was not up to the standard I remember.
Property decorated so beautifully for the holidays
Stayed in December 2023
Reviewed: 4 December 2023
Alyssa
United StatesThe best place to stay ever!!!! Always always amazing and beautiful
Stayed in December 2023
Reviewed: 2 December 2023
Rebecca
United StatesThe food was somewhat expensive for the quality
We love the golf, the fire pits and the margaritas
Stayed in November 2023
Reviewed: 30 October 2023
Lori
United StatesWould have liked a microwave in the room to reheat coffee but that was ok.
It was beautiful and well kept. The room was spacious and clean. We didn’t have a water view but we liked the price for what we had, and enjoyed the hammocks and swings around the property.
Stayed in October 2023
Reviewed: 17 September 2023
Andrew
United StatesThe room configuration we requested was unavailable and we accepted a lesser value. Overall we enjoyed our stay and already have made plans to return.
The dinner service was excellent. Our waiter went beyond our expectations The breakfast buffet was one of the best we have experienced and we travel extensively.
Stayed in September 2023
Reviewed: 10 September 2023
Stephanie
United StatesThe coffee is terrible and I did get food poisoning from the food service at our meeting. Other than that, it was perfect.
Loved this beautiful property! Breathtaking views and so much to enjoy.
Stayed in September 2023
Reviewed: 30 August 2023
Colleen
United StatesWould have loved complementary coffee in the lobby rather than water.
The fabulous history!!! Also, the staff was exceptional!
Stayed in August 2023
Reviewed: 29 August 2023
Susan
United StatesNothing.
Staff was wonderful. The clerk who checked us o , upgraded us to a Bayfront room and gge staff gave us a card wishing us a happy anniversary. It was just su h a pleasant atmosphere.
Stayed in August 2023
Reviewed: 18 August 2023
Andy
United StatesPool water was too warm. Need to figure out how to keep it cooler.
Breakfast in room service was superb! Did it both days we were in the room at breakfast time.
Stayed in August 2023
Reviewed: 24 July 2023
Lisa
United StatesThe recreational staff at beach hut . Several were mouthing off to each other while guest were signing bicycle waivers- unwilling to help each other pull bikes , etc . Unfortunately some guest started to bicker back - that staff needs team building : job duties specified .
Stayed in July 2023
Reviewed: 7 July 2023
David
United StatesValet parking lost my car air a period of time.....had parked in employee parking because of heavy volume and forgot where it was. Found after about 45 minute wait.
Outstanding Spa....a little pricy but both of us rated it one of the best ever.
Stayed in July 2023
Reviewed: 30 June 2023
Douglas
United StatesThe cabinet containing the keurig smelled. I would have appreciated ceramic mugs for inroom coffee. If you can supple glasses for water why not coffee mugs? The table in front of the sofa was severely buckled on top. I thought the mattress was too soft but my husband thought it was fine. Just so you know on the Sleepnumber scale my number is 95 to 100 but my husband's is 65. Being a short person I also appreciated the height of the shower head- I didn't get my hair soaked just stepping in the shower. I also liked the sink but the mirror should have been raised so it didn't interfere with the handle. I also liked having staff members home towns on their name tags. We had a nice conversation with our lunch server from Danville, Ill because I was familiar with the town and knew about Monica's Pizza. Oh,and I liked the different water in the lobby that was changed daily. I would also like to say that Madeleine who checked us in was very nice. Majoring in the hospitality industry is a good fit for her.
The friendliness of staff and other guests. The workout room was the best I have ever seen at a hotel with every machine in order except the two Peloton bikes which were recalled. My husband liked the pool having a lane reserved for swimmers. I also loved the yogurt parfaits for breakfast. Your granola is fabulous.
Stayed in June 2023
Reviewed: 15 June 2023
Claire
United Statesits not a complaint but it has gotten very pricey over the years. So I can’t stay as long as I would like.
The property is beautiful and well maintained. Have stayed here on mini vacations for over 20 yrs
Stayed in June 2023
Reviewed: 8 June 2023
Darlene
United StatesThe beds were very comfortable but the pillows were NOT !!! The Lobby "grab N go" ran out of several things we wanted to get.
The grounds were beautiful and I liked all of the available activities for the 6 teenagers that were with us. I enjoyed learning about the history of the Hotel and the Cannon firing and presentation was a wonderful addition !
Stayed in June 2023
Reviewed: 24 April 2023
Lisa
United Statesneed more servers outside
property is beautiful, tons is things to do and see, the entire staff was very friendly and helpful
Stayed in April 2023
Reviewed: 8 April 2023
Frances
United StatesHighly recommended and worth the splurge. If you just want a chill vacay by the water and some self care (spa), you don’t have to leave the premises as the restaurants inside serve all three meals. Ask for the catch of the day
Stayed in February 2023
Reviewed: 18 March 2023
Robbie
United StatesBeautifully, well kept property.
Stayed in March 2023
Reviewed: 4 March 2023
Maggie
United StatesNot a thing. Susan was very helpful with checking us in. Seeing us off in the booth at gate. Again, Susan was there.
Everything was awesome. The staff seemed to happy to serve. Smiles and so polite. Carlton was awesome!
Stayed in February 2023
Reviewed: 24 February 2023
Barry
United StatesSuperb!!
Stayed in February 2023
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