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Reviews of The Grand Hotel Golf Resort & Spa, Autograph Collection 4 stars

One Grand Boulevard , Point Clear, AL 36564, United States

#1 of 1 hotels in Point Clear

Guests' Choice

Review score

Based on 143 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.7

  • Facilities

    9.5

  • Staff

    9.6

  • Value for money

    8.3

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Showing 1 – 25

  • Reviewed: 24 April 2024

    10
    Amazed and relaxed.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 2 nights
    • Submitted via mobile

    Barn door to bathroom and no exhaust fan- bathroom noises and smells were hard to contain I. The room.

    Food was excellent, grounds and personnel were fantastic. I will be back

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    Wonderful few days
    • Leisure trip
    • Group
    • Queen Guest Room
    • Stayed 3 nights

    Spa was phenonemal

    Stayed in March 2024

  • Reviewed: 18 April 2024

    9.0
    enjoyable, relaxing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 2 nights

    nothing

    good food and view,

    Stayed in April 2024

  • Reviewed: 1 February 2024

    10
    We celebrated our 17 year anniversary here
    • Leisure trip
    • Couple
    • Queen Guest Room
    • Stayed 2 nights
    • Submitted via mobile

    We loved EVERYTHING!! You MUST visit!!

    The photos you see online are real! It is gorgeous and the staff is amazing. We loved Jeannie at the main building she was such a sweetheart and so was the manager. They upgraded us to a Jr King Suite and OMG it was perfect! Very spacious and there is so much to do in the resort that you do not have to leave. We sat by the fire pit at Buckys and we fished on the pier. They provide you with a bamboo pole with hook and bait for you to fish. Best vacation EVER!!

    Stayed in January 2024

  • Reviewed: 17 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Guest Room with Water View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Everything was perfect. We hated to leave.

    Stayed in December 2023

  • Reviewed: 7 December 2023

    9.0
    The Grand is the perfect location for our annual weekend celebration.
    • Leisure trip
    • Family with young children
    • Larger Guest room, 2 Queen, Resort view, Spa Building
    • Stayed 2 nights
    • Submitted via mobile

    For the first time, the food was not up to the standard I remember.

    Property decorated so beautifully for the holidays

    Stayed in December 2023

  • Reviewed: 4 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Guest room with king or queen bed with balcony
    • Stayed 1 night
    • Submitted via mobile

    The best place to stay ever!!!! Always always amazing and beautiful

    Stayed in December 2023

  • Reviewed: 2 December 2023

    10
    It was wonderful, we will return
    • Leisure trip
    • Couple
    • King Guest Room with Water View
    • Stayed 3 nights
    • Submitted via mobile

    The food was somewhat expensive for the quality

    We love the golf, the fire pits and the margaritas

    Stayed in November 2023

  • Reviewed: 30 October 2023

    10
    Beautiful weather celebrating my husbands 65th birthday and our 40th anniversary!
    • Leisure trip
    • Couple
    • Queen Guest Room
    • Stayed 3 nights
    • Submitted via mobile

    Would have liked a microwave in the room to reheat coffee but that was ok.

    It was beautiful and well kept. The room was spacious and clean. We didn’t have a water view but we liked the price for what we had, and enjoyed the hammocks and swings around the property.

    Stayed in October 2023

  • Reviewed: 17 September 2023

    10
    A very pleasant experience.
    • Leisure trip
    • Couple
    • King or Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The room configuration we requested was unavailable and we accepted a lesser value. Overall we enjoyed our stay and already have made plans to return.

    The dinner service was excellent. Our waiter went beyond our expectations The breakfast buffet was one of the best we have experienced and we travel extensively.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    10
    The Grand Hotel
    • Business trip
    • Group
    • Bayside Queen Room with Two Queen Beds, Balcony and Bay View - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    The coffee is terrible and I did get food poisoning from the food service at our meeting. Other than that, it was perfect.

    Loved this beautiful property! Breathtaking views and so much to enjoy.

    Stayed in September 2023

  • Reviewed: 30 August 2023

    10
    I plan to return soon!!!
    • Leisure trip
    • Group
    • Queen Guest Room
    • Stayed 1 night

    Would have loved complementary coffee in the lobby rather than water.

    The fabulous history!!! Also, the staff was exceptional!

    Stayed in August 2023

  • Reviewed: 29 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Resort View - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Staff was wonderful. The clerk who checked us o , upgraded us to a Bayfront room and gge staff gave us a card wishing us a happy anniversary. It was just su h a pleasant atmosphere.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Resort View - Hearing Accessible
    • Stayed 3 nights
    • Submitted via mobile

    Pool water was too warm. Need to figure out how to keep it cooler.

    Breakfast in room service was superb! Did it both days we were in the room at breakfast time.

    Stayed in August 2023

  • Reviewed: 24 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Guest room with king or queen bed with balcony
    • Stayed 3 nights
    • Submitted via mobile

    The recreational staff at beach hut . Several were mouthing off to each other while guest were signing bicycle waivers- unwilling to help each other pull bikes , etc . Unfortunately some guest started to bicker back - that staff needs team building : job duties specified .

    Stayed in July 2023

  • Reviewed: 7 July 2023

    10
    As with past trips, always a great experience
    • Leisure trip
    • Couple
    • Main Lodge Bayside, Guest room, 2 Queen
    • Stayed 3 nights
    • Submitted via mobile

    Valet parking lost my car air a period of time.....had parked in employee parking because of heavy volume and forgot where it was. Found after about 45 minute wait.

    Outstanding Spa....a little pricy but both of us rated it one of the best ever.

    Stayed in July 2023

  • Reviewed: 30 June 2023

    10
    Relaxing and I would return.
    • Leisure trip
    • Couple
    • King or Queen Room
    • Stayed 2 nights

    The cabinet containing the keurig smelled. I would have appreciated ceramic mugs for inroom coffee. If you can supple glasses for water why not coffee mugs? The table in front of the sofa was severely buckled on top. I thought the mattress was too soft but my husband thought it was fine. Just so you know on the Sleepnumber scale my number is 95 to 100 but my husband's is 65. Being a short person I also appreciated the height of the shower head- I didn't get my hair soaked just stepping in the shower. I also liked the sink but the mirror should have been raised so it didn't interfere with the handle. I also liked having staff members home towns on their name tags. We had a nice conversation with our lunch server from Danville, Ill because I was familiar with the town and knew about Monica's Pizza. Oh,and I liked the different water in the lobby that was changed daily. I would also like to say that Madeleine who checked us in was very nice. Majoring in the hospitality industry is a good fit for her.

    The friendliness of staff and other guests. The workout room was the best I have ever seen at a hotel with every machine in order except the two Peloton bikes which were recalled. My husband liked the pool having a lane reserved for swimmers. I also loved the yogurt parfaits for breakfast. Your granola is fabulous.

    Stayed in June 2023

  • Reviewed: 15 June 2023

    10
    This is my happy place. It has everything you could want in a hotel. Clean, beautiful and the staff is great.
    • Leisure trip
    • Couple
    • King Guest Room with Water View
    • Stayed 2 nights
    • Submitted via mobile

    its not a complaint but it has gotten very pricey over the years. So I can’t stay as long as I would like.

    The property is beautiful and well maintained. Have stayed here on mini vacations for over 20 yrs

    Stayed in June 2023

  • Reviewed: 8 June 2023

    10
    Lovely, peaceful. relaxing and FUN !!
    • Business trip
    • Group
    • Queen Guest Room
    • Stayed 3 nights

    The beds were very comfortable but the pillows were NOT !!! The Lobby "grab N go" ran out of several things we wanted to get.

    The grounds were beautiful and I liked all of the available activities for the 6 teenagers that were with us. I enjoyed learning about the history of the Hotel and the Cannon firing and presentation was a wonderful addition !

    Stayed in June 2023

  • Reviewed: 24 April 2023

    9.0
    Beautiful place
    • Business trip
    • Couple
    • Queen Guest Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    need more servers outside

    property is beautiful, tons is things to do and see, the entire staff was very friendly and helpful

    Stayed in April 2023

  • Reviewed: 8 April 2023

    10
    New Favorite
    • Leisure trip
    • Couple
    • King Guest Room with Water View
    • Stayed 3 nights
    • Submitted via mobile

    Highly recommended and worth the splurge. If you just want a chill vacay by the water and some self care (spa), you don’t have to leave the premises as the restaurants inside serve all three meals. Ask for the catch of the day

    Stayed in February 2023

  • Reviewed: 18 March 2023

    10
    An excellent choice for a nice little getaway!
    • Leisure trip
    • Family with young children
    • Larger Guest room, 2 Queen, Resort view, Spa Building
    • Stayed 1 night
    • Submitted via mobile

    Beautifully, well kept property.

    Stayed in March 2023

  • Reviewed: 4 March 2023

    10
    Looking forward to doing it again
    • Leisure trip
    • Couple
    • Queen Guest Room
    • Stayed 2 nights
    • Submitted via mobile

    Not a thing. Susan was very helpful with checking us in. Seeing us off in the booth at gate. Again, Susan was there.

    Everything was awesome. The staff seemed to happy to serve. Smiles and so polite. Carlton was awesome!

    Stayed in February 2023

  • Reviewed: 24 February 2023

    10
    Wonderful
    • Leisure trip
    • Couple
    • Queen Guest Room
    • Stayed 1 night
    • Submitted via mobile

    Superb!!

    Stayed in February 2023

Showing 1 – 25

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