The bed lining and the towels were stiff needed a little more fabric softener.

Hotel gets 5 star. The concierge, hotel dining, geographic location, pools, and the rooms were clean.

Stayed in May 2024

The overall atmosphere was great, but there seemed to be a lot of maintenance going on while we were there. (Upon arrival, the usual elevators were out of order so guests were required to use alternate elevators and access hallways with cleaning equipment, storage boxes, and excess equipment everywhere.) The bathroom set up in the suite we had was less private and less functional than usual at an upscale facility such as this.

The staff was great. Everyone was personable and professional. The suite upgrade we received was a pleasant surprise. Food quality and presentation were great.

Stayed in April 2024

Pool closure at 10

Beautiful view

Stayed in April 2024

Rooms are outdated, but comfortable

Lobby was nicely redone . Staff was kind and happy to help.

Stayed in April 2024

Excellent breakfast. Great room with a great view. Staff was all very nice.

Stayed in April 2024

Food at the restaurant was awful.

Room was nice and spacious.

Stayed in April 2024

parking ramp

ambiance

Stayed in March 2024

Beautiful pool and view! I don't think you can have a bad view from any room on the property. Beautiful and clean all the way around. Peaceful and nice restaurant on the property. Complementary wine on arrival. Even the elevator is elegant. Perfect for my solo getaway.

Stayed in March 2024

Nothing it was lovely

It was great very well kept a secret get away

Stayed in March 2024

great staff, all good, southern pace, great pool

Stayed in March 2024

We liked everything about it.

The Italian theme was beautiful and we really enjoyed all the little details. The outdoor patio with the fountain charming.

Stayed in February 2024

We loved it all. We didn’t get to visit the pool or fitness room but we will be back to use those facilities.

Hotel Viata had amazing views, it was quiet and amazingly beautiful!! The restaurant was delicious also!

Stayed in February 2024

Hotel in general its nice. Friendly staff. Nice pool too.

Stayed in February 2024

Large conference going on so no access to bar or food. Messaged the hotel early the day of arrival for an early check in but never got any response back.

Nice accommodations. Clean and comfortable. Location good for an early morning departure to airport.

Stayed in January 2024

Restaurant was expensive. Hotel not really within walking distance to much, we drove into town for restaurants, shops, etc. But it is quiet if you have a car and want to be a little out of town.

Staff was friendly and helpful, room was clean, quiet and comfortable. Internet was good. Outdoor hot tub is very large, nice place to hang out. Gym was good. Lots of convenient parking on site.

Stayed in November 2023

Nothing. Hotel Viata deserves the reviews and stars that are displayed. This hotel is amazing.

Hotel Viata is an amazing place. It deserves 10/10 in every category. The front desk staff was excellent and made everything effortless. It is classic customer service and staff at every level exceeded expectations. The room was amazing; it was really a small apartment instead of a hotel room. The bathroom was as big as most hotel rooms. The view from the hill is great. This was such an enjoyable hotel that I am excited to return to Austin for more business and will be sure to stay at Hotel Viata.

Stayed in November 2023

A little far for these old arthritic hips to walk from the parking garage to the lobby.

Nice view. Lobby was beautiful.

Stayed in November 2023

Location was very good

Stayed in October 2023

Everything, the staff was extremely helpful and accommodating. The grounds were beautiful and the view from the room was breathtaking!

Stayed in October 2023

bed was too firm and too many "extra" fees when ordering room service

size of room and amenities

Stayed in September 2023

The room was quite dated and dark, not much natural light coming through. The pictures advertised are also dated and perhaps paint a different picture to what is reality. The views from our room was a car park and an office block even on a high floor so not quite as picturesque as we'd hoped which was one of the reasons we picked this place as the pictures sold it. Not a huge issue, just something to note.

Room was spacious and clean. The staff were friendly. The food in the restaurant was good quality. Overall it is somewhere we would stay again if we visited Austin purely for the location and wanting to be outside of the city.

Stayed in September 2023

Viata is a beautiful and classy hotel. Gorgeous location with views. Pool, spa, and restaurant are all great.

Stayed in September 2023

Nothing

Everything

Stayed in August 2023

Bartenders by the pool, during my stay on 8/26/23, need more training on making the cocktails. Especially the ones on the menu. However, they were very friendly and provided prompt service.

Everything was GREAT!! The staff from top to bottom was VERY polite, friendly, and accommodating. We stayed in the 2 bedroom suite on the 9th floor. Clean & comfortable, with plenty of room for everyone. I will definitely be staying here again on my next trip to Austin.

Stayed in August 2023