1234 Great Highway, San Francisco, 94122, United States
#207 of 220 hotels in San Francisco
Guests' ChoiceBased on 76 hotel reviews
6.3Cleanliness
6.5
Comfort
6.7
Location
7.9
Facilities
6.1
Staff
8.1
Value for money
7.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 May 2024
Navarrete
United StatesThe tub was very old and worn out functional but maybe should remodel the old ones to keep up maintenance.
They close the access to te second floor at night only allowing the guests to access with their keys.
Stayed in May 2024
Reviewed: 23 May 2024
Nickolaus
United StatesYou get what you pay for
Location and price
Stayed in May 2024
Reviewed: 19 May 2024
Lakshanjay
AustraliaThere is no elevator to the 2nd or 3rd floor. Very hard with moving luggage.
Great location. Walking distance to the beach.
Stayed in April 2024
Reviewed: 28 April 2024
Lifehackertravel
United Statesjust many homeless around, but it is not problem.
Very close to the beach, tram and GG Park.
Stayed in March 2024
Reviewed: 25 April 2024
Jesse
United Stateshated that 2 cars got broken into the first night we were there. Didn't always feel safe, large unhoused population living accross street making it difficult to get to the elevated walkway to see ocean. The motel was in varing degrees of construction,. No air in the handicapped room my sisters stayed in.
Loved being so close to the ocean I could hear the surf,
Stayed in March 2024
Reviewed: 22 April 2024
Angela
United StatesRoom wasn't very clean the floor was sticky/dirty. The bathroom had a light above the shower cut into the ceiling (not finished), missing the toilet paper holder, and toilet flap would get stuck open. No air conditioner and the curtains were ripped/dirty. Several RVs parked/being lived in on the street next to motel.
Proximity to the beach and SF zoo.
Stayed in April 2024
Reviewed: 21 April 2024
Serhat
TurkeyGuests
Value
Stayed in April 2024
Reviewed: 17 April 2024
Liliana
United StatesThis has nothing to do with the property, the location is next to the beach that has unfortunately a large RV and homeless encampments. The staff and location did have surveillance and staff came out regularly to make sure the property was well managed
Location
Stayed in April 2024
Reviewed: 14 April 2024
Antonia
United StatesThe cleanliness and a lot of homeless along the road in front of hotel
The location, walking distance from beach. I chose it based on the location.
Stayed in March 2024
Reviewed: 5 April 2024
4444marla
United StatesThe floors could’ve been swept better as there was sand on my feet when I got into bed I would have to brush it off and I did not go to the beach! It would’ve been nice to have a coffee machine in the room or something to heat water.
The location was fantastic. The room was decent, and the man at the desk was wonderful and helpful.!
Stayed in March 2024
Reviewed: 25 March 2024
Cheryl
United Statesthere were old cars and campers permanently parked on the street in front of the motel (eyesore), building was old, windows in our room were dirty (on the outside), floor had a soft spot in it at bathroom doorway (like they just covered a hole in the floor with the flooring
was located within walking distance of the beach and a large park, check-in and check-out were both quick and easy, clerk was friendly, price was great, could see part of the beach from one of our windows
Stayed in March 2024
Reviewed: 25 March 2024
Boggs
United StatesThe lack of amenities such as no ice, no cups, and no coffee pot. All you get is a bar of soap, a used bottle of lotion, and a used bottle of shampoo (I think). I bring my own, so I don't care for any of that. The shower curtain smelled so bad of cat urine that it made me worry about how clean the rest of the room truly was. But the entire bathroom smelled terrible. The walkway was pretty dirty, but it did rain during our stay. Lack of parking in front of the hotel as I didn't feel safe having my car out of my site. There would be more options if the street wasn't lined with homeless people. Which brings me to my next comment..... The homeless camps line the majority of the street. Soon as you turn onto the road, you are greeted with broken-down trailers, cars, and homeless people outside them with piles of stuff. Though an eye sore, I will say they did keep to themselves for the most part. And when they didn't, they were nice. Never loud or obnoxious. The city comes daily and cleans up their messes. However, one of the nights 2 cars IN the parking lot got their window smashed and robbed. So I worried the entire time that my car was next. I was very lucky. DO NOT LEAVE ANYTHING IN YOUR CAR!! Not just here, but most places in San Fran. Overall, I got what I paid for, but there's no price for peace of mind, so I'm not sure I'd return. I know the hotel can't control the homeless, which is unfortunately going to ruin this hotel 🫤
The staff was friendly. Didn't have much interaction except check in and requesting new towels and things. You're within walking distance to the ocean. Just a few minutes' walk. Big parking lots if you want to drive. The room was spacious but didn't look much like the pictures. Bed was comfortable. Had a fridge that kept things very cold (I had to clean it before using. Dirty and smelly) AC and heater worked well. Free parking
Stayed in March 2024
Reviewed: 19 March 2024
Kristopher
United StatesIt was cleaned and the location of it was very comfortable because of all the people living on the street. They advise you to keep your door locked for your safety when in your room.
The room was big enough for everyone
Stayed in March 2024
Reviewed: 19 March 2024
Judy
CanadaA bit grungy. Homeless wandering the streets.
Close to the beach Spacious room
Stayed in March 2024
Reviewed: 14 March 2024
Victoria
United StatesAll the homeless people around and the parking situation but overall was good very close to the beach. No air conditioning.
The manager was great and very helpful
Stayed in March 2024
Reviewed: 3 March 2024
Latia
United StatesCould clean better
Accommodating
Stayed in February 2024
Reviewed: 1 March 2024
Lou
United StatesThe place was not really safe alot of homeless i front of the hotel
The manager is good, i booked for family room which is 3 beds when i get in the room they doesn’t have air conditioning inside the room i complain about this and manager gave me 2 separate room with air conditioning. The place is near to the beach but they hve alot of homeless infront of the hotel little scary not comfortable to leave your staff inside the room
Stayed in February 2024
Reviewed: 29 May 2024
Oleg
United StatesTV remote control not working right
Location
Stayed in May 2024
Reviewed: 26 May 2024
Akshay
United StatesThe property is not clean nor the people are helpful
Location
Stayed in May 2024
Reviewed: 21 May 2024
Abhijit
United States1. Dirty 2. Broken furnitures 3. Phone doesn't work 4. Poor front desk
The location is awesome
Stayed in May 2024
Reviewed: 21 May 2024
Rachele
United StatesVery outdated Filthy outside No housekeeping available No coffee maker No hair dryer Windows are cracked Shampoo \ conditioner is used for every guest for each stay. It’s used in big bottles Heater in our room didn’t turn on
Only that it’s close to the beach
Stayed in May 2024
Reviewed: 18 May 2024
Michelle
United StatesToilet didn't flush without filling manually and a couple plug isn't didn't work- had to move microwave to use. I GOT A PARKING TICKET ON THE STREET OUT FRONT over night ... There was no parking in small lot... No signs present and told could park there 😐
Location and room set up... Right across street from Beach 😍✅
Stayed in April 2024
Reviewed: 17 May 2024
Elijah
United StatesN/A
Location
Stayed in May 2024
Reviewed: 14 May 2024
Arlene
United StatesThe stair way could be washed
I like that they were across from the ocean. And it was spacious. Thiers lots of parking.
Stayed in May 2024
Lidköping, Sweden
Gold Coast, Australia
Nairobi, Kenya
Puerto Vallarta, Mexico
Vogar, Iceland
Poperinge, Belgium
Puerto Escondido, Mexico
Druskininkai, Lithuania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content