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Reviews of Great Lakes Inn & Suites 2 stars

9814 M-140, South Haven, MI 49090, United States

#13 of 16 hotels in South Haven

Guests' Choice

Review score

Based on 244 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.3

  • Location

    8.0

  • Facilities

    6.8

  • Staff

    8.3

  • Value for money

    7.4

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 25 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    long term people living here

    at door parking and helpful staff

    Stayed in May 2024

  • Reviewed: 20 October 2023

    7.0
    Good
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Didn't look great from the outside but had clean and comfortable room. Staff person was nice

    Stayed in October 2023

  • Reviewed: 26 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The outside of the property could use a spruce up paint job- to brighten it up.

    Reasonable price for an overnight stay Nice bathroom, comfortable bed

    Stayed in August 2023

  • Reviewed: 14 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Floor and carpet desperately need cleaned! I know they are in the process of refurbishing the entire property, so maybe that will be next on the hit list. I would stay there again though, not a deal breaker!

    Last minute trip, only place in area at a moderate price.

    Stayed in August 2023

  • Reviewed: 11 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    In 1st 8 rooms there is Windows above doors.... light right outside of rooms...shines in bright all night....

    It was the middle of week, so very quite at this time. Indoor pool loked nice, didn't partake. All roms basically ground level, step up. Loved for our dog! And yes pet friendly..$15x whoopty... clean beds.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    7.0
    Very relaxing
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Full Beds
    • Stayed 1 night
    • Submitted via mobile

    Stairs

    N/A

    Stayed in August 2023

  • Reviewed: 22 July 2023

    8.0
    Great location
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    It was all good for what I wanted to do

    Quiet

    Stayed in June 2023

  • Reviewed: 27 June 2023

    6.0
    Ok place to stay for a short stay close to the beach
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Needed some repairs

    Distance to beach was only 10 minutes

    Stayed in June 2023

  • Reviewed: 22 June 2023

    8.0
    Fantastic weekend getaway
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom sink could have been higher

    Room size

    Stayed in June 2023

  • Reviewed: 12 June 2023

    7.0
    perfect for a short stay, very affordable, clean, nice staff.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    exterior looked like a cheap motel

    clean

    Stayed in June 2023

  • Reviewed: 8 June 2023

    8.0
    Good value. I like a good value
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Lives up to expectations

    Stayed in June 2023

  • Reviewed: 30 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    No towels for pool. Tac strip in carpet sticking through carpet at threshold.

    It was a nice clean motel friendly staff.

    Stayed in May 2023

  • Reviewed: 29 May 2023

    6.0
    Great access, soft bed
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Sheets had blood stains, blankets had some small holes, bed was too soft,bath tub was small, indoor pool was ice cold. Outlet at end of bed did not work Did not stay night because bed was too soft for me. Overall, it was a good place to stay.

    Rm was clean. Indoor pool, easy access into rm, easy access to town.

    Stayed in May 2023

  • Reviewed: 18 May 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    No complaints.

    Was one of the few motels available at this time because of Holland Tulip Festival. Convenient location for us. Older motel, but had inexpensive vending machines and a laundry. I had stayed here 7 years ago. It had everything we needed for a one night stay on a bicycle trip.

    Stayed in May 2023

  • Reviewed: 10 May 2023

    6.0
    Pretty good place to sleep for one night
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    the facilities, like the pool was closed, and I was excited for it when It was pretty warm out. the bathtub was a little dirty, and I would’ve liked it if there were some plastic ware along with the coffee.

    It was decent, AC worked, and had a coffee maker, fridge, and microwave available. Beds and sheets were decently comfortable too.

    Stayed in May 2023

  • Reviewed: 18 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Well, the door in the bathroom was something to be desired. It was cracked in multiple places. Weird really.

    Pillows & beds were comfortable. Air conditioner a little noisy. Overall area was quiet. Centrally located.

    Stayed in September 2022

  • Reviewed: 30 August 2022

    8.0
    Real good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Everything except one that mentien above

    Nice and clean except toilet flushing lever is hiding in a giny spa e and very difficult to reach with finger to flush toilet.

    Stayed in August 2022

  • Reviewed: 26 August 2022

    7.0
    We have stayed here before and knew what to expect for the price.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The A/C was extremely loud! But it's better than no A/C!

    The location was perfect. Very close to the beach.

    Stayed in August 2022

  • Reviewed: 20 August 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 10 nights
    • Submitted via mobile

    Great location and quiet. Would definitely stay there again.

    Stayed in August 2022

  • Reviewed: 2 August 2022

    8.0
    Overall good value and would happily stay again.
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night

    The Wifi was below average and the breakfast was just coffee and toast.

    The room was spacious and very clean, the bed provided an excellent nights sleep and the shower had good water pressure and temperature. The swimming pool was a welcome treat after a hard days ride.

    Stayed in August 2022

  • Reviewed: 1 August 2022

    7.0
    Great value, great staff and great location
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights

    Maybe a grill for public use?

    The hotel was very clean and everything was in working order. The staff was exceptional. This is a great value for the location (proximity to downtown South Haven) and the time of year (peak summer season)

    Stayed in July 2022

  • Reviewed: 31 July 2022

    8.0
    I have already recommended the GLI&S to family members. My sister will be there next week!
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted via mobile

    I appreciated the efforts to update the suite. I assume the kitchen cook tops will be replaced in the future

    This is a great place for a good price! My window looked out on a lovely lawn and mature tree. My suite was very clean, with new bathroom facilities. The bed was comfy and easy to fall asleep in. The staff was helpful and approachable.

    Stayed in July 2022

  • Reviewed: 26 July 2022

    6.0
    Too many minor inconveniences
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The toilet seat was not tightened down and slid around and wobbled when you sat on it. Plus, the WHOLE toilet wobbled and leaned and moved around as well, when you moved. It was very unsettling and uncomfortable in an already TINY bathroom, with no room at all to maneuver your body on a wiggly toilet with the sink literally RIGHT next to you, touching your body while you're using the toilet. Part of the carpet was coming up near the doorway and kept poking our feet with sharp objects (nails, tacks) they use to keep carpet down. The floors in the room left our feet completely black on the bottom when you walk on them without shoes because they were very dirty, although looked clean at first sight. Also, VERY stingy with towels and toilet paper. No towels at the pool. You must use your room towels, AND go to the office to turn in dirty towels in order to request clean ones. They refused to just bring us extra towels for the pool and acted like we wanted to steal them. We went and got our own toilet paper at the store because they questioned us too much when we asked for another roll. (Especially after the towels incident) No Continental Breakfast, or even a vending machine for snacks. Just a Coke Machine with no bottled water or anything else. Satellite TV was small, and kept losing it's signal. After ALL these inconveniences and minor issues, I asked for a one hour late check out. (Noon, rather than 11:00, on a Monday)..... They refused.

    The price was affordable. Location is convenient and close to the beach. Room was VERY small, especially the bathroom, but was kind of cute and clean, and had decent mini fridge & microwave. Pool was clean and nice. Wi-Fi.

    Stayed in July 2022

  • Reviewed: 25 July 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights

    Bed was very nice. Large area and nice bathroom

    Stayed in July 2022

Showing 1 – 25

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