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Reviews of Great Smoky Hideout

Gatlinburg, 37738, United States

#146 of 532 hotels in Gatlinburg

Guests' Choice

Review score

Based on 54 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.5

  • Staff

    8.5

  • Value for money

    8.3

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 3 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two Bedroom Holiday Home
    • Stayed 3 nights
    • Submitted via mobile

    I didn’t like that the hot tub was cleaned

    We wanted the mountain experience and we definitely got it!

    Stayed in March 2024

  • Reviewed: 22 October 2023

    9.0
    Superb
    • Business trip
    • Couple
    • Two Bedroom Holiday Home
    • Stayed 3 nights
    • Submitted via mobile

    Activities,roomy new

    Stayed in September 2023

  • Reviewed: 27 September 2023

    7.0
    Decent
    • Leisure trip
    • Family with young children
    • Two Bedroom Holiday Home
    • Stayed 2 nights
    • Submitted via mobile

    Trash around the property was an eye sore, broken entrance door knob, fridge could have been cleaner, seen 2 roaches.

    The location

    Stayed in September 2023

  • Reviewed: 3 July 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Two Bedroom Holiday Home
    • Stayed 6 nights
    • Submitted via mobile

    The furniture is not very comfortable. There were not enough kitchen utensils to cook in. Nor were there enough towels and wash cloths. We had to wash them every day. Other than that it was just what we wanted.

    Wonderful place. Clean and well laid out with plenty of room for us. Would stay again.

    Stayed in July 2023

  • Reviewed: 18 May 2023

    8.0
    Great for the price.
    • Leisure trip
    • Family with young children
    • Two Bedroom Holiday Home
    • Stayed 2 nights
    • Submitted via mobile

    A lot of debris and materials from the construction.

    Spacious.

    Stayed in May 2023

  • Reviewed: 4 April 2023

    8.0
    My family and I had a great time
    • Leisure trip
    • Family with young children
    • Two Bedroom Holiday Home
    • Stayed 2 nights
    • Submitted via mobile

    the space

    Stayed in April 2023

  • Reviewed: 18 March 2023

    9.0
    Overall, we had a great time and the location was good.
    • Leisure trip
    • Family with young children
    • Two Bedroom Holiday Home
    • Stayed 4 nights
    • Submitted via mobile

    We did find a hair in one of the beds. The board games were missing important pieces to play. There were bags, but no corn hole boards to play on. Pool table pockets were broken and cue stick tips broken on some as well. The master bedroom tv did not have a remote. The bed sheets are not very comfortable. The ceiling light did not work in the master bathroom.

    It was a great location. Everything was relatively comfortable and convenient. We had a great time and would definitely recommend this cabin and location.

    Stayed in March 2023

  • Reviewed: 3 February 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two Bedroom Holiday Home
    • Stayed 5 nights
    • Submitted via mobile

    rooms should have blackouts or curtains! too much light into the rooms on the mornings.

    Very Clean! has very thing you need to spend vacations!

    Stayed in February 2023

  • Reviewed: 10 January 2023

    9.0
    Superb
    • Family with young children
    • Two Bedroom Holiday Home
    • Stayed 3 nights
    • Submitted via mobile

    It was clean but not everywhere. There were some places that needed the attention a bit more. Nothing major, just some dust.

    Everything was amazing, the view, the jacuzzi, perfect for a family of five. Had so much fun playing the pool table and air hockey. Everyone had their own bed, so that was good.

    Stayed in December 2022

  • Reviewed: 19 November 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Two Bedroom Holiday Home
    • Stayed 5 nights
    • Submitted via mobile

    The downstairs was freezing all the time Needs a little more privacy with hot tub

    Stayed in November 2022

  • Reviewed: 20 October 2022

    8.0
    Nice but not long enough
    • Leisure trip
    • Group
    • Two Bedroom Holiday Home
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful

    Stayed in October 2022

  • Reviewed: 18 September 2022

    7.0
    I wish I was able to enjoy the view and outside since that was the draw of the whole visit.
    • Leisure trip
    • Couple
    • Two Bedroom Holiday Home
    • Stayed 7 nights
    • Submitted via mobile

    The house pictures didn’t have the new construction going up or notify me that there would be construction. They were working the entirety of our stay. Some days they would stay really late and play music outside. We were unable to stay on the patio until 9pm or later. I didn’t like how I didn’t receive instructions on trash or keys for my stay and had to figure out that I was to use a code the entire time. We were unable to use all the features. The air hockey table wasn’t working and the pool sticks were missing most of their tips. The pool table pockets need to be fixed because every time a ball would go into one it would pop out because the nails/screws came out.

    It was easy to get to and was clean on the inside.

    Stayed in September 2022

  • Reviewed: 18 August 2022

    8.0
    Loved it!
    • Leisure trip
    • Family with young children
    • Two Bedroom Holiday Home
    • Stayed 3 nights
    • Submitted via mobile

    The toilet got stopped up and there wasn't a plunger. There was trash in the yard.

    It was a cozy cabin, I liked that it had games for my family. And I liked the location.

    Stayed in July 2022

  • Reviewed: 2 August 2022

    9.0
    We had a wonderful visit with a great place to stay. We enjoyed everything.
    • Leisure trip
    • Family with young children
    • Two Bedroom Holiday Home
    • Stayed 2 nights

    The barn doors in the master bedroom only had handles on one side. Also, the main door had a back wheel come off the track, and we couldn't get it back on. It would have been nice to have a lighter on the premises so we could light the candles on the deck.

    The location was beautiful and close to town. Our teenage boys loved the game room. They tried everything. We enjoyed the hot tub after a long day of hiking and seeing the city. We would definitely stay here again.

    Stayed in July 2022

  • Reviewed: 10 April 2022

    8.0
    I understand things go wrong but when you pay a price like that everything should work!
    • Leisure trip
    • Family with young children
    • Two Bedroom Holiday Home
    • Stayed 2 nights
    • Submitted via mobile

    The hot tub did not work!! I called the night we got in and they said they would send someone right out and would also text me with updates!! They did not text me with updates and the hot tub was never fixed!! Extremely Disappointed for the price!! Also the dishwasher did not work.

    It is a beautiful home with a gorgeous view!!

    Stayed in April 2022

  • Reviewed: 7 March 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Two Bedroom Holiday Home
    • Stayed 2 nights
    • Submitted via mobile

    The instructions for towels and trash were not clear

    Beautiful place, clean. Beautiful view. More than Enough room

    Stayed in March 2022

  • Reviewed: 12 May 2024

    10
    The cabin was beautiful, the location was great, and the view was amazing!
    • Leisure trip
    • Family with young children
    • Two Bedroom Holiday Home
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Beautiful rustic dwelling

    Stayed in May 2024

  • Reviewed: 29 January 2024

    1.0
    Very poor
    • People with friends
    • Two Bedroom Holiday Home
    • Stayed 2 nights
    • Submitted via mobile

    It was lots of broken glass on hot tub , and my son foot was cut

    Stayed in January 2024

  • Reviewed: 20 October 2023

    4.0
    Overall we like Gatlinburg so we had a nice vacation, despite the cabin issues.
    • Leisure trip
    • Family with young children
    • Two Bedroom Holiday Home
    • Stayed 5 nights

    The dishes were put away filthy. We had to wash before cooking. Skillet had caked on burnt food. found random trash under furniture. The air hockey game was broke. One of the bunk beds was falling apart. Missing a remote control for one of the tvs. Maintenance guy brought remote and fixed the bunk bed. Trash all around the outside of the cabin. I have stayed in Cabins before and never had issues like this. the owner needs to address this cabin.

    Seeing bears. beds and baths seemed clean.

    Stayed in October 2023

  • Reviewed: 18 July 2023

    10
    We stayed 3 nights with our family of 5, the boys had fun in the city and when we came back to the cabin. We got to see
    • Leisure trip
    • Family with young children
    • Two Bedroom Holiday Home
    • Stayed 3 nights
    • Submitted via mobile

    The kids room setup and bears

    Stayed in July 2023

  • Reviewed: 18 June 2023

    5.0
    Beautiful cabin, great location, poor customer service and cleanliness
    • Leisure trip
    • Couple
    • Two Bedroom Holiday Home
    • Stayed 4 nights
    • Submitted via mobile

    The local management team and customer service and the cleanliness

    The cabin and location

    Stayed in June 2023

  • Reviewed: 25 October 2022

    10
    Nice vacation
    • Leisure trip
    • People with friends
    • Two Bedroom Holiday Home
    • Stayed 4 nights
    • Submitted via mobile

    The barn doors from the room looks nice but you need privacy in rooms.

    Everything was great, great view,close to the village

    Stayed in October 2022

  • Reviewed: 9 September 2022

    3.0
    I wouldn’t stay here again. I’ve stayed at multiple other cabins with different companies and never had these problems.
    • Leisure trip
    • Family with young children
    • Two Bedroom Holiday Home
    • Stayed 3 nights
    • Submitted via mobile

    The landscape was all overgrown and there was a big hole in the driveway that my daughter fell in and broke her shoe. I had no idea how to get a hold of anyone. The supplies in the house was under stocked. We had 6 people for 3 night stay with two garbage bags, one dish towel and half a roll of paper towels.

    The cabin itself was clean inside.

    Stayed in September 2022

  • Reviewed: 2 February 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two Bedroom Holiday Home
    • Stayed 2 nights
    • Submitted via mobile

    Spectacular views. Hot tub was great. Everything you need for a relaxing, comfortable stay. Beds are comfortable. Convenient location yet quiet. Sunset on the mountain was breathtaking

    Stayed in February 2022

Showing 1 – 25

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