4234 South 48th Street, South Mountain, Phoenix, AZ 85040, United States
#97 of 132 hotels in Phoenix
Guests' ChoiceBased on 1778 hotel reviews
7.0Cleanliness
7.5
Comfort
7.5
Location
7.6
Facilities
7.1
Staff
8.0
Value for money
7.3
Free WiFi
6.8
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End of dialog contentReviewed: 19 December 2023
Lailani
PhilippinesWe just eat what is left in there. We supposed to eat what other's eaten. It seems it was first come first serve basis.
Stayed in November 2023
Reviewed: 19 December 2023
Samuel
FranceThe tap in the shower was leaking
Customer service was great.
Stayed in December 2023
Reviewed: 19 December 2023
Graeme
SwitzerlandBreakfast... meh. No decent restaurants nearby for dinner. So either order delivery or go across the street to Chipotle Grill.🤢
,Cheap hotel five minutes to/from Sky Harbor. Everything worked the way it is supposed to. The breakfast is only carbs, nothing else, but that's how they're all doing breakfast. Biscuits & gravy were pretty decent. No lumps in the gravy so it was just fine. For the price of the room, I could not complain. Staff super friendly.
Stayed in December 2023
Reviewed: 16 December 2023
Jun
United StatesBreakfast ended too early. As we went for breakfast 30 minutes before the announced ending time, there were few to left for breakfast and the staff didn’t add.
Stayed in December 2023
Reviewed: 10 December 2023
Khan
United StatesLocation
Stayed in November 2023
Reviewed: 5 December 2023
Mike
United StatesNothing
Location to Sky Harbor Airport
Stayed in December 2023
Reviewed: 5 December 2023
James
United StatesSome scenery was icky but it is what it is
Staff was nice
Stayed in December 2023
Reviewed: 3 December 2023
Dawn
CanadaBreakfast was biscuit & gravy everyday, boring. Pool broken down, no swimming allowed. For the whole week holiday.
Breakfast included, swimming pool and hot tub and fireplace table.
Stayed in November 2023
Reviewed: 30 November 2023
Matthias
GermanyThey have washing machines and dryers to be used by hotel guests, but could neither sell me detergent nor change into quarters, so I relied on the goodwill of the surrounding shops to change the money.
Spotless clean room and facilities. The breakfast is okay. The staff was always very friendly.
Stayed in November 2023
Reviewed: 27 November 2023
Ariel
United StatesNot the best location and water was off for the days we stood
Clean and breakfast was pretty good
Stayed in October 2023
Reviewed: 27 November 2023
Ariana
SpainIt could’ve been cleaner. Also the shower was liking. And not enough towels were provided.
The staff was nice and it’s closed to the airport
Stayed in November 2023
Reviewed: 25 November 2023
Martha
United StatesThe breakfast was not as good as it should have been. The front desk said they were expecting delivery of food the afternoon I left. No hot food except make your own waffles. I was wanting yogurt but all out. The bath towels were scratchy. They should upgrade those.
It was a very convenient place to stay near the airport and close to interstate.
Stayed in November 2023
Reviewed: 15 November 2023
Canita
United StatesBreakfasts
Hotel
Stayed in October 2023
Reviewed: 7 November 2023
Margarita
United StatesThe water aroun the elevator
The price
Stayed in October 2023
Reviewed: 5 November 2023
Robert
CanadaComplementary breakfast was disappointing. Limited food options and when food items ran out, there was no replacement
Proximity to airport. Free shuttle. Friendly front desk and housekeeping staff.
Stayed in November 2023
Reviewed: 3 November 2023
Amy
United StatesI did not care for the front gal who answered the phone. We arrived a little early, I called to see if we could check in 40 minutes early. I was told "no" rooms are ready at 3. The hotel was more that half empty that evening according to parking. Also getting out of the parking lot with the horrific construction. Went to exit a back route and not a good idea with Monday rush hour.
The room was clean, quiet and cool. The breakfast on the weekend was great, not so great on Monday. Not a full breakfast.
Stayed in October 2023
Reviewed: 1 November 2023
John
Canadafacility was a little tired and worn out
airport transfer
Stayed in October 2023
Reviewed: 1 November 2023
Julia
BrazilThe breakfast finishes early. The gym does not have basic equipments. Other than that, all good.
For the price was good. The staff was very good!
Stayed in October 2023
Reviewed: 30 October 2023
Timothy
United KingdomThe location is not the best and it does not feel particularly safe at night
Can’t say no to an upgrade which was a suite with a separate living area. Breakfast was simple but the location is pleasant enough, bright airy and spacious. 11 mins drive from airport car rental return- the reason I chose the hotel
Stayed in October 2023
Reviewed: 30 October 2023
Kathleen
United StatesThere was an attendant at the front desk my second morning there who was surly and rude. She was sarcastic when I asked about the elevator not working, which I thought inappropriate.
The front desk attendant was helpful, arranging to put me close to an elevator since I had several pieces of luggage. She also arranged a shuttle to the airport.
Stayed in October 2023
Reviewed: 27 October 2023
Jacqueline
United StatesCost... It's a little dated in the rooms but I do like the services.
Popcorn downstairs and the customer service at the front desk. Lovely!
Stayed in September 2023
Reviewed: 25 October 2023
Michael
United StatesSpa not working
Breakfast was good, bed was comfortable and the room was clean.
Stayed in October 2023
Reviewed: 24 October 2023
Oscar
United KingdomBath/shower wasn't too clean
Staff were very useful
Stayed in October 2023
Reviewed: 20 October 2023
Melissa
United StatesHot breakfast offerings were waffles and biscuits/sausage gravy. No hot eggs. Hardboiled only. Entry and lobby area not really appealing.
Taxi pick-up immediately at airport was free. Gal at check-in was a real sweetheart. Room was clean and quiet. Bed was comfortable. I usually don't do the buffet breakfasts, but had a need to stay late and was pleasantly surprised, especially if you had children. Lots of small containers; unsweetened applesauce, yogurt, cottage cheese, guacamole, pudding, etc. Along with the usual.
Stayed in October 2023
Reviewed: 18 October 2023
Timothy
United StatesThin walls
Cheap
Stayed in October 2023
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