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Reviews of Santa Fe Inn - Pueblo 2 stars

730 North Santa Fe Avenue, Pueblo, CO 81003, United States

#26 of 27 hotels in Pueblo

Guests' Choice

Review score

Based on 387 hotel reviews

4.0

Score breakdown

  • Cleanliness

    5.1

  • Comfort

    5.2

  • Location

    6.0

  • Facilities

    4.7

  • Staff

    6.4

  • Value for money

    5.8

  • Free WiFi

    5.3

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Showing 1 – 25

  • Reviewed: 8 August 2023

    3.0
    Poor
    • Solo traveller
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Air conditioner way to loud then saw a sign say abspentess in some of rooms

    Stayed in August 2023

  • Reviewed: 1 August 2023

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bad AC, struggling to cooling inside during day

    It is simple nice place

    Stayed in July 2023

  • Reviewed: 25 July 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Standard King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Even though the room was large it was infested with roaches it was also in the top corner next to rooms that had asbestos it made me feel a little uncomfortable.

    The staff was welcoming and friendly and worked with me the room itself was large very nice.

    Stayed in July 2023

  • Reviewed: 19 July 2023

    3.0
    I won't repeat that mistake again.
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 1 night

    The facility was an old motel with no upgrades. Parking lot had many potholes. I was given an upstairs room and the handrail up the stairs was very loose and dangerous, was afraid to put much weight on it. Homeless people were present and hotel staff was yelling at them to leave or they would call the police.

    The room itself was ok, nothing special. Coffee maker was difficult to figure out. Bed was ok , out side porch light was out .

    Stayed in July 2023

  • Reviewed: 17 July 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The pool was closed. Doesn’t look like the picture.

    No breakfast

    Stayed in July 2023

  • Reviewed: 15 July 2023

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    For medical reasons, I'm not to climb stairs. My email confirmation stated a downstairs room. She said no, there are none. It was so hot in the room, even with the little air-conditioning. I called her and complained, she said there is nothing I can do. So over all, I paid 72.00 to get a poor night's sleep and sparingly get back down the steps with no issues.

    Rooms are very nice

    Stayed in July 2023

  • Reviewed: 23 June 2023

    3.0
    Was able to sleep but very ran down
    • Leisure trip
    • Solo traveller
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very low budget stay area

    Ran down.

    Stayed in June 2023

  • Reviewed: 1 June 2023

    5.0
    Vending room was empty and locked. So should be this motel
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Scary location. Room with a view...of a burnt building, empty mildewy pool, broken sign. Room next to us was contained due to asbestos. Flat, hard pillows.

    The new fluffy purple towels were unique.

    Stayed in May 2023

  • Reviewed: 29 May 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The lady who checked us in was very friendly. Even though our reservation didn't show up she was still able to get us in a room. The bed was small for 2 people even though the reservation said king size bed. We were on ground level but we're unable to park directly in front of our room due to cones in parking spaces. Some vehicles were allowed to park there but not us. The guy who watered the plants was rude and should learn a little people skills.

    Stayed in May 2023

  • Reviewed: 3 March 2023

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff was hateful and too lenient in particular about who was doing what is none of their business how did I say that right I said it was none of their business

    Affordable and clean

    Stayed in December 2022

  • Reviewed: 9 December 2022

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Heating sucks have a space heater and the was here didn't work had ask for another bur still cold and while staying came across 3 roaches and not smoking kind

    It was cheep

    Stayed in December 2022

  • Reviewed: 1 December 2022

    3.0
    Ok
    • Business trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Weather

    No

    Stayed in October 2022

  • Reviewed: 1 December 2022

    4.0
    Not what I was expecting based on their website.
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Electricity went out twice, so far. Extra heaters were brought in because of cold weather. Could not use our coffee pot / electric tea kettle without blowing a fuse with heaters and TV on at the same time.

    What breakfast.

    Stayed in November 2022

  • Reviewed: 18 September 2022

    4.0
    had confirmed check in between 3 and 4 pm. Arribed at 3:15 pm. The office was locked, no one around, phone call to front
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    difficult entry/exit

    location

    Stayed in September 2022

  • Reviewed: 11 September 2022

    5.0
    We were lucky to book it, state fair was going and the would have been double if we haven't booked a
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The exterior was run down, bed was bad/uncomfortable.

    It was cheap

    Stayed in September 2022

  • Reviewed: 2 September 2022

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • King Room - Smoking
    • Stayed 3 nights

    There appeared to be bed bugs and other insects in the room. Outside was a drug dealer/user hangout. I was very disappointed with almost everything about this experience. I will not be reserving a room here again.

    They were able to add on a friend easily.

    Stayed in July 2022

  • Reviewed: 29 August 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    it need upgrade

    Stayed in August 2022

  • Reviewed: 26 August 2022

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Double Room - Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Wanted ground floor, got 16 steps to 2nd floor

    Water pressure in shower

    Stayed in August 2022

  • Reviewed: 3 August 2022

    4.0
    Did not meet my expectations for an economy level room to stay one night while on a long road trip.
    • Leisure trip
    • Solo traveller
    • Standard King Room - Non-Smoking
    • Stayed 1 night

    I booked this room in advance hoping to get myself settled into a clean, safe, economy level room for the night while on a long road trip. When I arrived to check-in the walk up window area smelled like cigarette smoke, the parking lot was full of pot holes and the exterior of the building had not been kept up with very well. When I was walking to my room, I passed a room two doors prior to mine that had a "danger, asbestos" sign on the door. Though my room was arranged like the pictures online, once there in person you could see the carpet, paint and ceiling were a bit dingy. The room smelled of very strong cleaner (which is good to use cleaner, of course, but the super strong smell was off-putting). The mattress was extremely firm...you could probably bounce a quarter off of it. I enjoy a medium firm mattress, but this was way too firm. I expect an economy level room to be basic in amenities, but still fresh and comfortable. This was not that.

    I liked that the room had a mini-fridge.

    Stayed in July 2022

  • Reviewed: 7 July 2022

    3.0
    Get what you pay for, my expectations where accurate, I would stay again.
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Pet hair, cock roaches, shower pan didn't drain quick enough, toilet stopped refilling with water (fixed myself), shower water handle fell off, sheets/blankets had holes and ink marks.

    Water was warm, air conditioner cold, microwave worked, lights and tv worked. All I'm what I expected and happy with what I paid for it, would stay again despite the "what I didn't like category" because I also expected that and I'm a happy little clam.

    Stayed in July 2022

  • Reviewed: 10 June 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    The toilet ran alot

    It was ok

    Stayed in June 2022

  • Reviewed: 5 June 2022

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Standard King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Bugs....maybe roaches, not sure

    Spacious room Fridge....microwave

    Stayed in May 2022

  • Reviewed: 23 May 2022

    3.0
    wouldn’t stay there again.
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No parking,under construction,and messy.

    There wasn’t really much we liked about the hotel.

    Stayed in May 2022

  • Reviewed: 21 May 2022

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Customer service was great!

    Stayed in May 2022

Showing 1 – 25

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