1212 Simonton Street, Downtown Key West, Key West, FL 33040, United States
#3 of 51 hotels in Key West
Guests' ChoiceBased on 422 hotel reviews
9.3Cleanliness
9.7
Comfort
9.7
Location
9.5
Facilities
9.6
Staff
9.5
Value for money
8.4
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End of dialog contentReviewed: 14 May 2024
Lynne
United KingdomNothing!
It was calm and very peaceful. Roof top pool and bar was perfect. The private pools were just fabulous.
Stayed in May 2024
Reviewed: 4 May 2024
Anne
United KingdomLittle bit too perfect bordering on pretentious
Very clean and spacious room
Stayed in May 2024
Reviewed: 1 May 2024
Craig
United Statesstaff was so friendly. rooms were great. we loved this place
Stayed in April 2024
Reviewed: 29 April 2024
Keith
United StatesNo breakfast 😢, shower was incredibly hot.No scale in room.
Suite as great, staff was very friendly and helpful. Location was great.
Stayed in April 2024
Reviewed: 28 April 2024
Nancy
United StatesNothing
Clean rooms and property, very friendly staff, great location, beautiful landscaping and pool area
Stayed in April 2024
Reviewed: 27 April 2024
Jill
United StatesCouldn't name a thing we didn't like!
Every detail was a five star experience! From the beautiful, private, and very comfortable room, to the exceptional service, rooftop pool and bar offerings, and the prime location to walk to absolutely everything!
Stayed in April 2024
Reviewed: 25 April 2024
Timothy
United StatesJust be aware this is a romantic quiet hotel and not meant for kids.
Property is modern, clean, quiet, and close to Duval St.
Stayed in April 2024
Reviewed: 22 April 2024
Julian
United StatesNothing
Very nice staff and beautiful suite
Stayed in April 2024
Reviewed: 18 April 2024
Maryalex
United StatesYou can't not like paradise
Love, love, love this place. When we come to KW we stay here, its a paradise experience
Stayed in April 2024
Reviewed: 17 April 2024
Roberta
United StatesModern, clean, relaxing and great roof top pool.
Stayed in April 2024
Reviewed: 13 April 2024
Kerry
United StatesMattress pad was lumpy from washing but I was so happy to know it was cleanly laundered.
Location. Rooftop pool. Gym. Balcony with courtyard tropical and quiet. Bartenders rooftop were excellent especially Wed and Thursday. Mini fridge with ice maker was amazing.
Stayed in April 2024
Reviewed: 25 March 2024
Kathy
United StatesJust the price.
I love the gardens and room was very nice and comfortable.
Stayed in March 2024
Reviewed: 23 March 2024
Michelle
United StatesOur room did not have a pool
the hospitality was outstanding!
Stayed in January 2024
Reviewed: 16 March 2024
Stuart
United StatesThe toilet paper could have been a little softer.
It was extremely clean and the attention to details was incredible.
Stayed in March 2024
Reviewed: 16 March 2024
Vincent
United StatesClean,comfortable.
Stayed in March 2024
Reviewed: 13 March 2024
Cheryl
United StatesThe pool was more like a giant hot tub. I would have preferred it to be much cooler like a pool should be. After being out in the sun I just wanted to get in the pool and cool off.
It was a beautiful quiet place. We loved the courtyard and the rooms were excellent.
Stayed in March 2024
Reviewed: 11 March 2024
Ryan-tierney
United StatesNo real food options onsite
It’s small and intimate with beautiful lush gardens to give privacy to the rooms. The rooms are large and nicely decorated.
Stayed in March 2024
Reviewed: 6 March 2024
Ryan
United StatesBoth my wife and I disliked the bed mattress. It was very firm and the springs would make a lot of loud noises. Even though the room was quiet we could hear other mattress spring noises coming from other rooms so we knew it wasn't just our bed. It was the mattress itself. Additionally, the pillows provided little to no support. Maybe give the option of a memory foam pillow or just get some cotton ones that support the head. The feather pillows are always a bad choice. The water pressure was horrible in both sinks and in the shower. It seemed to just fall out of the shower head. If it wasn't for these issues I would have given the hotel a top rating.
The pool was very warm, like a bath tub, but it also felt nice so I can't say I didn't enjoy it. Others were complaining about it though. Scharm was a great bartender who provided witty conversation and hilarious jokes. The room was nice, and the staff always seemed to be in a pleasant mood and were very kind. The entire hotel area always appeared very clean. The muffins left by the staff were a nice touch! Customer service was top notch.
Stayed in March 2024
Reviewed: 6 March 2024
W
United StatesReception kindness helpful rooms
Fantastic reception would recommend and go again and again
Stayed in January 2024
Reviewed: 29 February 2024
Tim
United KingdomWhen we were there noisy roadworks going on. Not the hotels fault.
Great location, car parking, nice pool, close to coffee shop and cafe for breakfast. Close to Duval and bars and restaurants.
Stayed in February 2024
Reviewed: 29 February 2024
Heidi
United StatesA bit pricey.
Location, rooftop pool, private plunge pool.
Stayed in February 2024
Reviewed: 13 February 2024
Kay
United StatesLong and narrow room. No view
Quiet
Stayed in February 2024
Reviewed: 12 February 2024
Raymond
United StatesNeed more towel bars/hooks in the bathroom
Beautiful room. Perfect spot on the island.
Stayed in February 2024
Reviewed: 8 February 2024
Francesca
United StatesNothing
Everything
Stayed in February 2024
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