525 N Pacific Coast Highway, El Segundo, CA 90245, United States
#6 of 14 hotels in El Segundo
Guests' ChoiceBased on 908 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
8.6
Facilities
8.0
Staff
8.5
Value for money
7.7
Free WiFi
8.3
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End of dialog contentReviewed: 22 May 2024
Randi
New ZealandExpensive in-house bar…and absent bartender. We ended up going to the hotel bar at the ‘Aloft’ next door.
Great location. Close to restaurants and across the street from a grocery store.
Stayed in May 2024
Reviewed: 22 May 2024
Erique2016
United StatesParking Charges were $40 per day.
There is a 7-11 gas station, Ralph's grocery supermarket, in and out burger across the street. There is also a Wells Fargo close buy if you need some banking needs. But the hotel has an ATM by the lobby if you need. Just charges $3.65 per withdrawal. The hotel is close to the airport and they have free shuttles rides every 30 minutes
Stayed in May 2024
Reviewed: 20 May 2024
Carole
United StatesSmell in room
Very good. Staff was hospitable
Stayed in May 2024
Reviewed: 20 May 2024
Mykenzie
FinlandGreat breakfast. Clean rooms. Easy shuttle transfer. Comfortable beds. Very nice staff. Free coffee and tea in lobby was great! We had a very nice stay.
Stayed in May 2024
Reviewed: 17 May 2024
William
United StatesA couple of things that I believe needs to be addressed. Upon checking in I was asked for my credit card to place a $50.00 charge on it, even though the room was prepaid. I thought it was just a hold against any issues. However it actually was charged to my account. When checking out I inquired about this and they told me it would be refunded in 5 business days. That seemed to me to be a tacky business practice and made me question your motives. Are you working off the float that this generates? It just did not sit well with me and I am waiting for my refund. Also, the bar food offered is weak. You really need some healthier options. We ordered the sliders and I would rate them a C-. A pickle on each would make them alive as well as a simple remoulade sauce served on the side. Also a salad would be a nice addition as compared to fries.
We did have an enjoyable stay at your Fairfield property, and the staff was very professional.
Stayed in May 2024
Reviewed: 17 May 2024
Shilla
United StatesNothing in particular
Location, airport shuttle service, breakfast
Stayed in May 2024
Reviewed: 17 May 2024
Strickland
United StatesDecor was slightly dated, but everything was clean & functional.
Great location with shuttle from LAX. Close to food venues. Staff was very friendly & helpful. Decent breakfast.
Stayed in May 2024
Reviewed: 9 May 2024
Witold
Polandnoise in the room from the airport, poor window tightness in the room we had
lobby facilities, airport bus transport from/ to hotel
Stayed in May 2024
Reviewed: 2 May 2024
Cheryl
United StatesBreakfast was ok but not great
Good location
Stayed in March 2024
Reviewed: 30 April 2024
Evelyn
Canadagreat breakfast, liked the courtyard area
Stayed in April 2024
Reviewed: 29 April 2024
Diane
United StatesVery easy commute to and from LAX.
Stayed in April 2024
Reviewed: 27 April 2024
John
United StatesSurprised that soundproofing between rooms was only at 85 %.
Clean, helpful staff, very adequate breakfast Well equipped gym.
Stayed in April 2024
Reviewed: 26 April 2024
M
United StatesAll was good.
Great location. Comfortable bed and bedding. Reliable airport shuttle. Efficient and pleasant check-in and checkout. Good humored breakfast attendant.
Stayed in April 2024
Reviewed: 25 April 2024
Cathy
AustraliaAll was good
Location and clean
Stayed in April 2024
Reviewed: 21 April 2024
Rick
United StatesThe only hotel I have ever stayed in that had a white noise machine in the room. Brilliant! All hotels should have this…
Stayed in April 2024
Reviewed: 21 April 2024
Ryan
AustraliaThere was a smell on the floor that took a bit to shake and get use to. The shuttle service is great but at 10pm at night if I didn’t jump infront of the shuttle it wouldn’t have stopped. Also the hotel is non responsive to messages via booking.com so don’t try to ask questions it won’t get resolved.
The locations is great and efficient and kind staff helped the stay
Stayed in April 2024
Reviewed: 20 April 2024
Luisilla
PanamaAt the breakfast everything is disposable. I hope it gets recycled. It took us like 30 min to schedule the Airport shuttle because phone was not attended.
Speed check-in process, the room was clean and with everything we needed. We had a comfortable stay! Breakfast was Ok, not to many options available but all fresh and clean. Airport shuttle is a plus.
Stayed in April 2024
Reviewed: 18 April 2024
Jean-luc
French Polynesiagood breakfast buffet
Stayed in April 2024
Reviewed: 16 April 2024
Pradeep
United Arab EmiratesRoom size is small and quite a task to carry luggage to our room.
Very close to the airport and clean.
Stayed in April 2024
Reviewed: 13 April 2024
Zhen
United Stateson the night I checked in, the front desk staff was super nice. He offered to switched the room close to entrances without me asking because I have lots to carry and he also helped me with luggage. In the morning the shuttle driver was also super nice and helped me a lot. Means a lot to me. They are really caring and see what you need.
Stayed in April 2024
Reviewed: 13 April 2024
Mirtha
United StatesThe room smelled a little funny when we 1st walked in so a nice smell is always welcoming.
It was just an overnight stay for us and the location is very convenient. The room was clean and we had a restful night. Our rate included breakfast which was convenient. There are plenty of choices to eat across from the hotel at night. The staff was friendly and polite.
Stayed in April 2024
Reviewed: 12 April 2024
Soenita
NetherlandsBreakfast was only till nine, choice was ok, no croissants or anything like that.
The room had a nice balcony and twin beds. Hotel is close to some restaurants and supermarket. Busstop also near
Stayed in April 2024
Reviewed: 9 April 2024
Kay
United StatesThe bed was a little hard, but after driving from Nevada to LAX through terrible, fast traffic, we were too tired for that to be a problem.
This is a very sophisticated hotel near the LAX airport. The room was smaller than some, but we didn't need a lot as we were staying one night and flying out the next morning. It was pretty quiet considering the location (just a few loud thumps from the room next door, but no airplane noise). The staff was uniformly courteous and knowledgeable. The airport van drivers were both great. We were given a recommendation for a dinner place just down the street and it was just exactly what we wanted. There are also a number of fast food restaurants nearby, if that is your preference. The van picked us up within minutes of our contacting the hotel and got us to our terminal just as we needed.
Stayed in April 2024
Reviewed: 7 April 2024
Nancy
United StatesParking not perfect.Only three handicap spaces, one on the street.
Staff great
Stayed in April 2024
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