Nothing

Location is in the heart of the Hot Springs National Park Staff are all very friendly and helpful

Stayed in April 2024

The breakfast and location were great.

Stayed in December 2023

Great place, hard working owners. I would have like to known more about this particular bath house. Should take pride and tell a story with the place.

Breakfast was great! Everyone loves breakfast included

Stayed in August 2023

Nothing

Fabulously restored property with charming management. Centrally located.

Stayed in June 2023

Parking is a problem but hotel provides valet services

Family run business. Owner of the hotel was very cordial and made us feel at home. Service and breakfasts were excellent. Plan to return again.

Stayed in June 2023

I really enjoyed the location and friendliness of staff. I was quite impressed. It exceeded my expectation. Hope to return again.

Stayed in April 2023

Great breakfast and outstanding coffee!

Stayed in May 2023

It’s going to be a big budget experience on my pocketbook. I will save up and pay down the cost is thousands of times more valuable price wise than I ever expected possible. If you want to feel better - just get a room and enjoy the experience of what eight thousand year old rain has on your body. Enjoy feeling good for a change

Breakfast is consistently excellent every experience to date. Location is worth the travel, it’s further away from home for me but close enough to experience. I will save my $ and enjoy natural healing ❤️‍🩹 every opportunity possible. Great full I’m this fortunate to find actual help

Stayed in May 2023

nothing ***** 5 stars

quiet and relaxing. staff were attentive. food was exceptional.

Stayed in October 2022

I loved everything!

The staff treated you like family. they called me by name & was joyfully there for anything I needed.

Stayed in October 2022

Rooms a bit smaller than I thought; but, still very very nice!

Perfect downtown location. Many shops & restaurants to choose from hotel breakfast, 5 star! Hotel restaurant 5 star food! Staff excellent!

Stayed in August 2022

There was not one thing we didn't like. It was a great experience. We will be back.

Amazing Boutique Hotel on Bathhouse Row The entire team is welcoming and warm. My husband & I stayed 4 days, 3 nights for our 19th anniversary. The room was decorated wonderfully. The bed was very comfy. Drinks at the hotel bar was fun, we tasted several unique cocktails. We had dinner at the hotel restaurant, Eden, 5+ stars.... We had the filet dinner and chicken piccata and they sent a cake to our table for our anniversary. We ended up not booking another bathhouse experience because we LOVED the oversized tub with hot springs mineral water in our room. We will be back. Love, Denise and Tim.

Stayed in July 2022

Staff and Location. They were very good.

Stayed in May 2022

Super unique experience. Very friendly and attentive staff and proprietors.

Stayed in April 2022

our room was over kitchen, a little noisy. will choose differently next time.

old bath house that brings the hot springs into your room. staff is very courteous and there for your needs. the weekend brunch was superb!

Stayed in April 2022

Valet location is wierd, especially in the rain.

Staff, owners, breakfast, bakery

Stayed in December 2021

ATM in the lobby

Wonderful time, friendly staff and excellent food. The location is prime

Stayed in December 2021

It is in a very old building and you can hear your neighbors and what is going on downstairs. If you are a light sleeper, bring earplugs.

Excellent service and food. They make you feel like family. Private hot springs bath in each room makes it worth every penny.

Stayed in December 2021

The room was great, I prefer a softer bed.

I left before breakfast was served. The room was clean and the staff very helpful and friendly.

Stayed in December 2021

I didn't like being overcharged by you.

We extended our days for far less than charged at booking.com.

Stayed in November 2021

Some staff were too forthcoming about their personal issues when I was there to relax. Almost all had a gripe to share (scheduling, understaffed, personal finances, hardships...) Some vegetarian options were offered but were limited during brunch. Room service seemed to be a bother, and unencouraged. Parking was not particularly convenient and the cost of valet was not called out prominently in the booking. There were no good 'lounge' spots in the hotel (pool, private commons, etc ). So you had to either be in your room or in the commotion of the lobby. Room amenities were basic. Hopefully these are read as constructive as I overall had a great time.

I liked that the hotel was family- ran, homey and in the center of activity on bathhouse row. Loved the abundance/access to both drinking mineral waters and bathing thermal waters. Overall, really enjoyed and will strongly consider when I return to the area.

Stayed in September 2021

I only have one recommendation they need an outside sitting area.

Everything was fabulous the people were so attentive and they hustled I felt so sorry for the waitress at the restaurant was full and she was by herself but she handled it like a champ a true professional I would absolutely go stay there again and recommend it to everybody I know.

Stayed in September 2021

The fact booking the your rate was 40.00 more expensive...

Awesome!

Stayed in July 2021

I would have liked more lactose-free options.

The weekend brunch was excellent. They had many delicious choices. The weekday cold breakfast is good. I really loved the yogurt, granola, and honey. The fruit was perfectly ripe.

Stayed in July 2021