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Reviews of Hallmark Motel 2 stars

399 Route 130 South, Cinnaminson, NJ 08077, United States

#3 of 3 hotels in Cinnaminson

Guests' Choice

Review score

Based on 69 hotel reviews

5.3

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.1

  • Location

    7.0

  • Facilities

    5.6

  • Staff

    6.4

  • Value for money

    6.0

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 29 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was too high but everything else was good.

    Good locations and comfortable.

    Stayed in August 2023

  • Reviewed: 12 August 2023

    6.0
    Overall, I would stay again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    A little outdated

    Location, value

    Stayed in July 2023

  • Reviewed: 18 June 2023

    5.0
    Baffled
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything else

    That the bed was tall

    Stayed in June 2023

  • Reviewed: 14 December 2022

    5.0
    Does what it says on the label
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately, the "booking" app did NOT provide the correct directions. The room was clean. Almost. The bedside lamp had no bulb. It had been smashed out (as evidenced by the smashed shade liner behind the bedside table and detached socket, which I put my finger in when I attempted to switch it on). I did not get a shock. There was some pretty shaggy dust hanging around certain areas, but it didn't detract.

    The location was perfect. See disclaimer below. It was clean. Almost.See further disclaimer. I found 35 cents, so there's that. It was what we needed, a cheap place to sleep near where we needed to be. Did what was advertised.

    Stayed in December 2022

  • Reviewed: 16 July 2022

    4.0
    Short stay only.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    they need to fix the AC since it's very dirty. Also, the bed sheet is not clean.

    Easy access and check-in instructions

    Stayed in July 2022

  • Reviewed: 4 May 2022

    4.0
    No shampoo or hairdryer, even when I requested them at the motel office!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    There was NO shampoo or hairdryer, even when I asked at the office. Really? How much would it cost to at least have some shampoo available when it is asked for???

    Stayed in May 2022

  • Reviewed: 12 April 2024

    3.0
    I got there a little bit earlier and the steel charge me a fee of $30. And I left one day earlier
    • Leisure trip
    • Couple
    • King Room smoking only
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Nothing

    Stayed in April 2024

  • Reviewed: 1 April 2024

    1.0
    Staff was mean
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    It was dirty

    Stayed in March 2024

  • Reviewed: 9 December 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • King Room smoking only
    • Stayed 1 night
    • Submitted via mobile

    It just was not clean. The shower the bed the bathroom and it looks like they kind of upgraded but its still bummy. They should have microwaves in the rooms at least. Idk who is cooking crack or poison in the community microwave its scary

    Stayed in November 2023

  • Reviewed: 10 November 2023

    10
    I keep going back so I must like it
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Only one microwave in a downstairs room .

    Quietness and clean. Beds are very nice.

    Stayed in November 2023

  • Reviewed: 2 October 2023

    1.0
    Garbage place
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Nothing

    Stayed in October 2023

  • Reviewed: 31 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location

    Stayed in July 2023

  • Reviewed: 27 July 2023

    1.0
    AVOID AT ALL COST- NIGHTMARE HOTEL!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was incredibly small for the oversized, extremely worn-out furniture and bedding. There were cigarette burns EVERYWHERE. On the carpet,furniture, bedspread. You had to crab walk at the end of the bed to get to the other side of the room. When we moved a dresser to make it more convenient to move around, we FOUND A DEAD MOUSE!!! I immediately called the front desk only to be told that there was no one available to come remove it! I asked if he was joking if he expected us to remove it, and his response was if we would, he would give us a refund for one of the two nights we stayed in this shi**Ole which never happened because he never made any notation in the system and even after showing the morning staff pics of the dead mouse,she was ridiculously nonchalant about it and said she could not refund anything. This was the nastiness hotel as far as renovation and customer service. I'm embarrassed for them. In case the overall bad attitudes from every staff member there wasn't irritating enough, they had the audacity to ask us to check out the next morning when we booked the room for 2 days! Save yourself the traumatic experience of trying to deal with such ignorant people who have no business pretending to run a hotel and look elsewhere. One other complaint is that they only had one tiny bar of soap and two towels in the room. No washcloth, no floor mat, no toiletries, and the sink was almost falling off the wall. It was absolutely ridiculous and unacceptable.all the way around.

    The only acceptable thing about this motel is the location. There are so many places to eat and shop within minutes. Also, it is super convenient to get to Philly from there.

    Stayed in July 2023

  • Reviewed: 24 June 2023

    7.0
    Good
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    No late check out

    Late check in

    Stayed in June 2023

  • Reviewed: 26 May 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • King Room smoking only
    • Stayed 1 night
    • Submitted via mobile

    Fleas fleas and ticks abound sent me to urgent care after something bit me in the room

    nothing

    Stayed in May 2023

  • Reviewed: 26 May 2023

    1.0
    horrible
    • Leisure trip
    • Couple
    • King Room smoking only
    • Stayed 1 night
    • Submitted via mobile

    The room had no washcloths or towels and front desk staff refused to provide any

    nothing

    Stayed in May 2023

  • Reviewed: 26 May 2023

    1.0
    do not use
    • Leisure trip
    • Couple
    • King Room smoking only
    • Stayed 1 night
    • Submitted via mobile

    FLEAS ANS OTHER BUGS

    location

    Stayed in May 2023

  • Reviewed: 16 March 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The customer service was terrible, a very horrible attitude like it was free to stay there at 11 am I was supposed to leave the hotel it was 11:10 I was changing my clothes to leave and they called the police they were very bad

    Stayed in March 2023

  • Reviewed: 25 February 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • King Room smoking only
    • Stayed 1 night
    • Submitted via mobile

    Customer service is terrible!

    Stayed in February 2023

  • Reviewed: 13 February 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • King Room smoking only
    • Stayed 1 night
    • Submitted via mobile

    Everything! For the price we paid,it wasn't worth it. It looks like a hole in the wall. Bed sheets were dirty looking, rooms looked like they weren't cleaned. Wouldn't recommend to anyone.

    Nothing

    Stayed in February 2023

  • Reviewed: 10 July 2022

    1.0
    Dissatisfied
    • Leisure trip
    • Couple
    • King Room smoking only
    • Stayed 1 night
    • Submitted via mobile

    The rooms are dirty. Dust on the tv. Window sills haven't been wiped in months. Fixtures broken. Fire alarm dangling from the wall. Refrigerate looks like it has never been cleaned. I realize it's a 2 star motel, but this below a 2 star standard. Burnt out light bulbs.

    Convenient to local businesses.

    Stayed in July 2022

  • Reviewed: 14 March 2022

    3.0
    Poor
    • Business trip
    • Solo traveller
    • King Room smoking only
    • Stayed 2 nights
    • Submitted via mobile

    No microwave and coffee machine, heating not working good , corner off selling mold same roof leaking water,room not clean 😥

    Reception female employee work excellent service and professional customer service 🤔 Male employee very bad customer service needs needs learn speak English 😥

    Stayed in March 2022

  • Reviewed: 21 January 2022

    10
    Good night
    • Leisure trip
    • Solo traveller
    • King Room smoking only
    • Stayed 1 night
    • Submitted via mobile

    The room was clean and comfy

    Stayed in January 2022

  • Reviewed: 25 November 2021

    1.0
    Horrible
    • Leisure trip
    • Couple
    • King Room smoking only
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Nothing

    Stayed in November 2021

Showing 1 – 25

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