210 Alabama Highway 75 Norths, Albertville, AL 35950, United States
#1 of 4 hotels in Albertville
Guests' ChoiceBased on 46 hotel reviews
9.5Cleanliness
9.8
Comfort
9.7
Location
9.5
Facilities
9.7
Staff
9.8
Value for money
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 24 April 2024
Clay
United StatesThe mattress was way to hard and the breakfast had not many selections. At the coffee station had no cream. The lady there at the breakfast was very kind and said they were out of several things. The shower just had a stream plus the shower head was not a good one at all. For almost 200.00 a night you would think you would get more and a much better room and breakfast. The next time I'll stay at some cheaper hotel that is just as good as this one at half the price. From now on it will be Holiday Inn Express for me.
The cleanliness and the check in and out.
Stayed in April 2024
Reviewed: 16 April 2024
Virginia
United Statesnothing
everything was excellent
Stayed in April 2024
Reviewed: 25 March 2024
Brittney
United StatesThe Lady at front desk found out it was our wedding night and made us the most beautiful sign and it just made the trip so much more memorable
Stayed in March 2024
Reviewed: 23 March 2024
Rona
United StatesI booked a handicap room with a walk in shower with queen beds but was not given that type of room(had a tub with hand rails).
Plenty of room in the room. The staff was very friendly and helpful.
Stayed in March 2024
Reviewed: 11 March 2024
Smith
United StatesThe pillows are to soft and how noise it was. Even on the 4th floor it was still noise even in the 4th floor halls was still noise.
The staff and how clean it was.
Stayed in March 2024
Reviewed: 18 December 2023
Wanda
United StatesNothing
Warm friendly atmosphere. Clean, friendly staff. Very good breakfast.
Stayed in December 2023
Reviewed: 9 September 2023
John
United StatesMy stay could have been. Longer. Wish I would have brought my swim trunks haha. The fitness room looked good too.
I liked the convenience of being close to Buffalo wild wings. Across the street from food giant. The property is wonderful. Inside is very cozy and relaxing. The breakfast buffet is a good range of food.
Stayed in August 2023
Reviewed: 9 September 2023
Amy
United StatesPool could’ve used a little heat and maybe some water at the breakfast station.
Clean and lots of amenities
Stayed in September 2023
Reviewed: 4 September 2023
Ramona
United Statessome of the noise in the hallway and next door county, somewhat rowdy, and someone knocked on my door by mistake
The cleaners and the lady that was serving breakfast. She was a breath of fresh air, conversation, wise, and very clean and professional.
Stayed in September 2023
Reviewed: 31 August 2023
Teresa
United StatesBreakfast was great and the attendant was on top of making sure everything was replenished and very clean facility.
Stayed in August 2023
Reviewed: 14 August 2023
Jeffrey
United StatesStaff was Excellent
Stayed in August 2023
Reviewed: 7 August 2023
Michael
United StatesI would have liked to have an extra outlet in the bathroom.
The staff at this location is some of the best I've seen!!! They were friendly, efficient and really seemed to care that we were there!!!
Stayed in August 2023
Reviewed: 7 July 2023
Erica
United Statesnone
great service
Stayed in July 2023
Reviewed: 19 June 2023
Signe
United StatesBreakfast Took care of us with a fan even though the ac was not working right
Stayed in June 2023
Reviewed: 12 June 2023
Deborah
United StatesWe didn’t have any dislikes.
it was easy to get in and out of. it is a brand new motel. it was super clean. it also had great breakfasts. The pool was also opened.
Stayed in June 2023
Reviewed: 3 June 2023
Tw69
United StatesThere was a computer glitch when we checked in and they did not show our reservations on a printout. There was sonsiderable road noise in the early morning, especially from loud trucks.
Breakfast was very good for a hotel free breakfast. We did have to wait about 20 mins for eggs and potatoes to be replenished The juice cups are extremely small, maybe 4 oz only. An 8 oz would be preferable. breakfast was really good tho and they have a waffle making station so you can make your own waffles and have them hot when you are ready. Also had sugar free syrup which many places do not have.
Stayed in June 2023
Reviewed: 24 April 2023
Gary
United StatesThe only thing I would recommend is better pillows!! I have a bad back and shoulder and even with 2 pillows they went flat and I was in horrible pain
Loved the big shower with the amazing shampoo, conditioner, and body wash in shower!! Lover the hand wash and lotion by the sink. The bed was and covers were AMAZING!! Also my husband said the breakfast was the best he has had at a hotel!
Stayed in April 2023
Reviewed: 20 April 2024
Deanda
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 8 April 2024
Kellie
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 31 March 2024
Tyler
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 12 March 2024
Jijon
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 10 December 2023
Charles
United StatesThere are no comments available for this review
Stayed in December 2023
Reviewed: 23 November 2023
William
United StatesThere are no comments available for this review
Stayed in October 2023
Reviewed: 23 November 2023
Sheikh
Saudi ArabiaThere are no comments available for this review
Stayed in October 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content