1104 Isle of Palms Connector, Mount Pleasant, Charleston, SC 29464, United States
#27 of 153 hotels in Charleston
Guests' ChoiceBased on 388 hotel reviews
8.9Cleanliness
9.2
Comfort
9.1
Location
9.1
Facilities
8.9
Staff
9.2
Value for money
8.5
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 May 2024
Howard
United StatesHousekeeping did clean room but failed to change bedsheets.
Staff was attentive and friendly. Free breakfast was great.
Stayed in May 2024
Reviewed: 30 April 2024
Rosemary
United StatesNothing
Easy
Stayed in April 2024
Reviewed: 6 April 2024
Cyndi
United StatesParking, had to park in overflow. If you have a room, who should be able to park in hotel lot.
Location
Stayed in April 2024
Reviewed: 28 March 2024
Paul
CanadaNothing
Friendly and helpful staff, very clean rooms and good breakfast
Stayed in March 2024
Reviewed: 5 March 2024
Sarah
United StatesFelt safe and well taken care of
Stayed in March 2024
Reviewed: 25 February 2024
Dominique
United StatesGreat location. It’s very Nice and welcoming
Stayed in February 2024
Reviewed: 24 February 2024
John
United StatesThere were a couple of details- difficulty with auxiliary shower head and desk light wouldn't turn off- I told the desk clerk about and she didn't seem interested.
most everything
Stayed in February 2024
Reviewed: 18 February 2024
Theresa
United StatesThe only thing that was not perfect was someone tried to enter our room in the middle of the night with a key. We have no idea who. This was no fault of the hotel im sure.
This location was very convenient The staff was very attentive. Everything was great.
Stayed in February 2024
Reviewed: 14 February 2024
Tammy
United StatesBreakfast choices could have been a bit better.
Nice hotel. Staff was really friendly!
Stayed in February 2024
Reviewed: 14 February 2024
Susan
United StatesBetter information on restaurants in area
Didn’t eat
Stayed in February 2024
Reviewed: 9 February 2024
Aaron
United StatesNothing
Location was perfect
Stayed in February 2024
Reviewed: 9 February 2024
Susan
United StatesPrice. But it was comparable.
It was beautiful the bed was extremely comfortable, the employees were great. Especially Alayne and the sisters that work the breakfast with such love.
Stayed in February 2024
Reviewed: 30 January 2024
Earl
United StatesI do not have any thing that we did not like about this stay.
The location was ideal since it was very near where my niece was having her surgery and it was near several eating places. The laundry room was also a live saver with my 4 month on nephew with us.
Stayed in January 2024
Reviewed: 30 January 2024
Kandra
United StatesN/A
Clean and well taken caee of
Stayed in January 2024
Reviewed: 29 January 2024
Samuel
United StatesNothing
The mattress and the room. The location was perfect to the outside mall next door
Stayed in January 2024
Reviewed: 22 January 2024
Beery
United StatesEverything was great.
Well maintain property and excellent front desk staff!
Stayed in January 2024
Reviewed: 15 January 2024
David
United Statestoilet
Waffles
Stayed in January 2024
Reviewed: 8 January 2024
Erin
CanadaThat we didn’t stay longer.
Everything!! We wish that we stayed more than one night and are excited to return for a much longer stay! The room was clean and spacious, breakfast was delicious and had more options than most. Alayne at the front desk was incredible!! She helped us have an amazing first time in Charleston! Her knowledge of the area is impressive and she helped our time be more enjoyable with restaurant and attraction recommendations. Thank you so much!
Stayed in January 2024
Reviewed: 2 January 2024
Ronald
United StatesNoise on my run .. one night was the neighbor. But in general you can heard the noise of elevator I guess but wasn’t very pleasant. We did 100 miles running endurance and rest before and after was crucial
Clean.. stuff was helpful
Stayed in December 2023
Reviewed: 30 December 2023
John
United StatesNothing
Breakfast was great and the two ladies working there are great, and the hotel was great plus the staff
Stayed in December 2023
Reviewed: 24 December 2023
Xueyan
United StatesNice and clean, staff are friendly.
Stayed in December 2023
Reviewed: 14 December 2023
Dail
United StatesWe didn’t have anything we did not like.
The hotel lobby is beautiful! Breakfast on Saturday and Sunday was good. The room was comfortable and the tub was not slippery. The staff were very friendly and helpful.
Stayed in December 2023
Reviewed: 11 December 2023
Weiwen
United StatesI saw hairs from previous guests stuck on the wall of the bathroom. Beds are too soft which hurt my back
The staff is super nice and helpful. Free breakfast is so good. We got everything we need in the room. Beds are comfortable
Stayed in December 2023
Reviewed: 9 December 2023
Roy
United StatesVery clean,great breakfast. Great location
Stayed in December 2023
Segrate, Italy
Vienna, Austria
Alacati, Turkey
Fethiye, Turkey
Valfabbrica, Italy
Avola, Italy
Sobiechy, Poland
Honolulu, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content