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The breakfast was good and the service was good too!

Stayed in June 2021

Paying for parking and not having much parking available in main lot so having to go to an alternate lot a little ways away from hotel.

Staff was friendly and helpful. Clean and comfortable. Nice location.

Stayed in June 2021

Barn door for bathroom/closet is heavy and hard to maneuver.

Clean, convenient, and staff was excellent.

Stayed in June 2021

location and view

clean and new, nice breakfast

Stayed in June 2021

Staff were awesome. Lots of smiles. The facilities were very clean.

Stayed in June 2021

I had not realized that parking is $25 extra

Stayed in April 2024

The beds and pillows were very uncomfortable. The bedding was scratchy. Parking is expensive and not readily available or accessible.

The location near the University of Minnesota was great!

Stayed in March 2024

The staff was terrible! When I called to ask about the parking fee and was told that it was listed in the website. I did not know from booking through third party and was never told when checking in. Maybe it could be reiterated so I’m not blind sided.

The room was very clean and comfortable.

Stayed in October 2023

breakfast does not have many options, especially for veg. people. I found some insects inside the bread. They need to check carefully the stuff before serving. Poor quality fruits.

Good spacious clean rooms

Stayed in August 2023

Booking information did not include the additional parking fee. It was also very difficult to find adequate parking even though we paid extra for it.

Close to where we needed to be

Stayed in July 2023

Hidden Fees, parking, I still have not rec any credits back …

Stayed in May 2023

The breakfast while included with the stay, it was sub Hampton standards in my opinion. There wasn't enough seating, space, flow or food for the number of guests. Eggs ran out and took 10minutes to refresh. There were no toppings for the oatmeal. No yogurt, milk, hard boiled eggs, etc.

Location was very convenient to UMN. Front desk staff were very welcoming.

Stayed in January 2023

Found alot of hair in the bed upon arrival, loose screw in the shower door that could cut someone, bed felt like an old mattress, the hot tub had loose gravel in one corner, didn't receive 15% discount on parking per Justin due to a medical stay.

The breakfast.

Stayed in November 2022

- carpet smelled musty and dusty. it triggered my allergies. I spent the entire night sneezing:(. - I thought parking was included but had to pay $22 dollars extra.

the location,; breakfast team was super helpful; customer service was great as well.

Stayed in August 2022

hidden fees

quiet

Stayed in August 2022

Parking was super expensive. $22 for a day. Also, I lodged a complaint about a missing shirt in the hotel room. Nobody has contacted me yet. Breakfast place is too small. Not too many varieties.

Location was great. Clean hotel. But, that't it.

Stayed in June 2022

the fine print said parking was $12/ night I was charged $25 for parking & staff didn’t say there was a charge for parking- just asked if we would be parking w/ them

it was unique, clean & breakfast buffet was goo

Stayed in June 2022

Staff was incredibly rude.

it was pretty

Stayed in June 2022

I didn't like however Upon check in I was quoted one price. From booking (539.40) My bank (wellsfargo) thought the hotel charge was a fraud. So I had to leave and come back. The staff at the hotel was going to charge me first $643.?? So I thought the extra charge was just for a deposit. Coming back from the bank the hotel jump the price up another 100 totaling $743.??. In which I wasn't going to pay I ensured I'd iget the difference back bcz then I just got stolen of the rest of my trip money that was for the RUSS concert, & food for the rest of the trip I also couldn't buy any merchandise, food and drinks while AT the event and while WAITING IN LINE since noon in which that extra 200 was supposed to contribute to.

Everything in my room and the rest of the hotel was Grand.

Stayed in May 2022

the way the heater worked. it seemed to be warm enough in the room but the heater was throwing cold air at times.

clean

Stayed in February 2022

This review has been hidden because it doesn't meet our guidelines.

Hardly any parking at the hotel itself. Had to park at an overflow parking lot one building away and "PAY $16 A NIGHT TO PARK". That was ridiculous. If I knew that I was going to have to pay $16 per night for parking I would not have stayed there. They also emailed me ahead of time that they wanted people to wear masks. . . .half of their staff had masks whereas my family wore masks to accommodate their request.

Comfortable beds and clean room.

Stayed in August 2021

At breakfast an attendant had a bad attitude problem.. Making small remarks to other customers. Also got quoted one price and next thing you know im getting charged an extra 17 something but what would that be for.

The area, regular breakfast and not cold cereal and ect bcz of covid.

Stayed in August 2021

The room was dirty. The bathroom ceiling fan was leaking some kind of fluid that dripped down and stained my shirt. The bathroom tub had a long hair on the faucet, and didn't seem like the room had been cleaned.

I don't know.

Stayed in July 2021

Breakfast did not have good choices

Stayed in October 2023